Marquis at Silver Oaks

Grapevine, TX


Marquis at Silver Oaks

Make your new home at The Marquis at Silver Oaks today in Grapevine, Texas! Take advantage of the City of Grapevine's Walking Trail that sits on beautiful Denton Creek. Enjoy our tennis court and basketball court along with our two resort style sparkling pools. Each apartment home has large patios with beautiful crown molding, large garden tubs, and large walk in closets. Come by today to see what amazing amenities The Marquis at Silver Oaks has to offer.

Location

3701 Grapevine Mills Parkway
Grapevine, TX 76051
Overall Rating
Met My Needs
Overall value
Service Quality
75% 418 out of 555 renters
recommend this apartment.

Reviews

Great community!

This is a great complex! It's safe, pet friendly with a brand new dog park, has 2 pools, has a 2-mile walking trail next to it, near the mall and lots of restaurants, and they have food trucks that come sometimes which is AWESOME! The office staff are all very friendly and helpful, and service requests get taken care of quickly. The rent was also good for this area when we were looking. In addition, they host many fun events to meet neighbors. I am also so glad I got an apartment with an attached garage, and I would recommend that to anyone. It gives you lots of storage space and makes the apartment feel more like a townhouse with its own private entrance. It also allows you to have cookouts with neighbors, as they allow personal grills in the driveways. We have met lots of neighbors this way, which makes our home even more enjoyable. My only complaint is that the appliances need a serious upgrade. They're pretty old... but work nevertheless.

Apartment Review from a Current Renter

The grounds are kept clean and well maintained, maintanence issues are taken care of right away, and I am happy overall with my living experience so far...

Apartment Review from a Current Renter

Would:
1- Convenient location, although difficult to exit property in traffic.
2- Responsive to maintenance needs
3- Quiet
4- Good parking
5- Nice landscaping, especially at the front of the property
6- Jogging trail

Would not:
1- Trash pickup at front door (looks/smells when greeting visitors)
2- Outside windows never cleaned.
3- Lost picnic area
4- Short office hours; sometimes difficult to pick up packages, etc.
5- Dark entry; dark before auto lights turn on.

Apartment Review from a Current Renter

I would recommend it because it's a safe, nice community and the apartments are generally a decent price for this area and they have more storage space than many apartments. Also because of the office staff... not every community has nice, respectful staff.

Apartment Review from an Independent Evaluator

This community is beautiful and the layout of the apartment flowed very well.

Apartment Review from a Current Renter

The breezeways are not cleaned regularly and some tenants leave garbage during non trash removal hours and I am sure they do not receive notices of $25.00 fine as I have for leaving the complex issued garbage bin during non trash hours. I would be ashamed to have someone visit when the breezeways are at their filthiest!
We appreciate your honest feedback about our community and thank you for taking the time to provide it. Our breezeways are on a rotating cleaning schedule, but we would be happy to address them sooner if they need to be cleaned. We want you to be happy here and proud to have friends visit! Please give us a call anytime you see something that needs our immediate attention and we will be happy to take care of it for you!

Apartment Review from a Current Renter

Little to no storage space for basic needs. Amenities not upto par and staff could care less who you are.
I am very sorry that you have had a bad experience here at the Marquis at Silver Oaks. Is there a time where we could sit down and discuss any issues that you have and change your negative opinion about our community? I would appreciate any other feedback you have and suggestions you may have for any future events we host. Our main goal everyday is to make every resident happy and we strive to provide excellent customer service every single day.

Apartment Review from a Current Renter

The only way is if they live in a section where there are plenty of parking spaces available.

Apartment Review from a Current Renter

Great location, dog park, walking trail and community activities are reasons I would recommend this complex.

Apartment Review from a Current Renter

The only reason i wouldn't is bc it's easy to hear a lot of sounds thru the walls and ceilings

Apartment Review from a Current Renter

As long as the person requesting a recommendation isn't going to live near the dumpsters, I would recommend they try it...if the apartment will be near one of the dumpsters, I would recommend they stay far away.

Apartment Review from an Independent Evaluator

This was a very nice community. The staff were great. I was excited about the possibility of calling this place home.

Needs Major Work

This complex is the worst! For one, they can't keep a stable staff, the they are so clueless. They wait until an hour before to send out important emails. Also, they never notify if USPS leaves mail in the office. My sister sent me a package and it was in there office for two months and I didn't know. Plus, the gates are always broken, they never answer the office phone, and always blame the UPS driver for delivering packages to another property. They are just too lazy to sort them when they come in. They are old and need updating. Seriously, who still has mirrors on apartment walls?! And, they do these stupid contest for free upgrades. Ummmm.... Shouldn't they be doing upgrades, anyway?

Apartment Review from a Current Renter

A great community to be in!

Apartment Review from a Current Renter

I would not recommend these apartments due to the family oriented nature and the rising rates with no interior investment. I would recommend my friends to look into the Irving/Los Colinas or Plano area for a more younger lifestyle, and where financially assisted families are not taking over the entire complex, and where the property mgmt focuses on the property and not making sure we have a food truck of the 6 person families living in a 2 bdrm apartment.
I am truly sorry that you have not been completely sastified while living here at the Marquis at Silver Oaks. I would love to discuss any issues that you have and change your negative opinion about our community. Our main goal everyday is to make sure every resident is happy and we strive to provide excellent customer service day in and day out. We cannot discriminate against any person or group that is protected under Ferderal Fair Housing Laws and believe that we offer amenities and events that attract a wide range of people. Thank you for your feedback, and if there are any other suggestions you have for our community, I would be happy to set up a meeting any time you are available so that we may discuss them further.

Carol Ann Cordell