Reviews
Apartment Review from an Independent Evaluator
The leasing professional and the community were great. I would recommend this community to others.
Thank you so much for your feedback. We are glad to hear you had a great experience with our team and community. If there is anything you need from us in the future, please do not hesitate to contact our office. Thank you again.
Leasing Agents tone was RUDE!
I called the office and the leasing agent who answered the phone sounded annoyed when I asked a couple of question. If you are having a bad day, I highly recommend that you let someone else answer calls that come through the office. You shouldn't take it out on the caller! Plus, I speak English and only understand English and she provided me with an answer that sounded like it was in Spanish, that I had to ask her to repeat it twice. Rude!
Thank you for your feedback. We are sorry if you felt someone on our team was rude. We would like to get more information about your situation. If you don't mind, can you please call our office at 210.764.7000 and ask to speak with our Community Director? Sorry again for this but thank you for bringing it to our attention.
Apartment Review from an Independent Evaluator
The leasing professional did a good job on the tour and tried to meet all of my needs. The community was nice and very well kept. I would tell others about this community.
Thank you so much for your feedback. Please let us know if we can help you with anything else in your apartment home search!
Apartment Review from a Current Renter
Noise from some residents is out of control. There are cars parked in front of building 5 that have not moved in months. No action taken by office
Thank you so much for your feedback. If you don't mind, we would like you to contact our office to discuss this further with you. We are not aware of any noise complaints or car issues in front of your building but will be happy to address anything that is needed. Thank you again for bringing this to our attention.
Apartment Review from an Independent Evaluator
The leasing professional was professional.
Thank you so much for your feedback. We hope we were able to assist your needs for your new home. Please contact our office if you have any other questions.
Apartment Review from a Current Renter
Everything is very good except the lease breakage terms and condition. I don't like the idea of paying the rest of the lease terms beside 2 months notice period. This has become one of the major issue with my friends and peer circle who wouldn't like to stay here with this unfavorable condition. I am also planning to look for alternative option as i know my company wouldn't reimburse beyond 2 months rent.
Thank you so much for your feedback. If you would like to contact our office in regards to the terms & conditions to breaking your lease, we would be happy to sit with you and discuss. You may contact us during business hours at 210.764.7000.
Apartment Review from a Current Renter
Great place and location but poor and old utility
Thank you so much for taking to let us know how you are feeling. If you can please contact our office during business hours so we can chat with you about the old utility. Our number is 210.764.7000. Thank you again and we look forward to hearing from you.
Apartment Review from an Independent Evaluator
The leasing agent was great. She did exactly what I would expect a leasing agent to do. The property was beautiful with all the mature trees and the shade it provided. However, the amenities were nothing special. The pool was very plain. The fitness center was very small.
Thank you for your feedback. We really appreciate hearing how people see our community.
Apartment Review from a Current Renter
When calling the office it always goes to voicemail. Sometimes it takes awhile to get a call back.
Thank you so much for your feedback. Our office can be extremely busy. We are sorry if you are not able to get to us right away. Please do make sure to leave a voicemail or even email us at Deerfield@cwsapartments.com. We will respond to you in the same business day. If this is not happening, please feel free to let us know so we can address that situation. Thanks again!
Apartment Review from an Independent Evaluator
The agent was warm and friendly. The community and the amenities were clean and looked well maintained. I had a positive experience during my visit.
Apartment Review from a Current Renter
While the location is good, the parking is woefully inadequate. A check of the garages will show most seem to use them for storage, and not for parking, putting more vehicles vying for limited spaces, and then the too-big-for-normal-parking-spaces pick-ups.
Good Morning,
We would like to thank you for taking the time to complete the online survey for our community, The Marquis at Deerfield. We know your time is valuable, so we hope you know how much we truly appreciate your feedback. Our goal is to provide our clients with an enjoyable and unique living experience, so please don’t hesitate to contact us if there is anything we may do to enhance your living experience in our community. You may reach us by phone at 210.764.7000; or via e-mail at Deerfield@cwsapartments.com.
I understand you may have concerns regarding parking around building 6. We do offer detached garages if that is something you would be interested in. Per the lease agreement the garages are to be used as vehicle parking only and not storage. Thank you for bringing to attention the fact that some residents are using them for storage. We will research the issue more to ensure the garages are used for parking only. This should help with some of the parking issues you are experiencing. If you would be interested in reserving a garage for yourself please let us know so that we can get you set up with one.
Thanks again for your feedback & for making your home with us. We hope you have a wonderful week!
Sincerely,
The Marquis at Deerfield Team
We would like to thank you for taking the time to complete the online survey for our community, The Marquis at Deerfield. We know your time is valuable, so we hope you know how much we truly appreciate your feedback. Our goal is to provide our clients with an enjoyable and unique living experience, so please don’t hesitate to contact us if there is anything we may do to enhance your living experience in our community. You may reach us by phone at 210.764.7000; or via e-mail at Deerfield@cwsapartments.com.
I understand you may have concerns regarding parking around building 6. We do offer detached garages if that is something you would be interested in. Per the lease agreement the garages are to be used as vehicle parking only and not storage. Thank you for bringing to attention the fact that some residents are using them for storage. We will research the issue more to ensure the garages are used for parking only. This should help with some of the parking issues you are experiencing. If you would be interested in reserving a garage for yourself please let us know so that we can get you set up with one.
Thanks again for your feedback & for making your home with us. We hope you have a wonderful week!
Sincerely,
The Marquis at Deerfield Team
Apartment Review from a Current Renter
The apartments are well-maintained. The environment is like a park - quiet, with a nice view. People are friendly. It's a comfortable place to call home.
Good Morning! We would like to thank you for taking the time to complete the online survey for our community, The Marquis at Deerfield. We know your time is valuable, so we hope you know how much we truly appreciate your feedback. We definitely take a lot of pride in our beautiful landscaping and in keeping our community a place our residents are proud to call home! Our goal is to provide our clients with an enjoyable and unique living experience, so please don’t hesitate to contact us if there is anything we may do to enhance your living experience in our community. You may reach us by phone at 210.764.7000; or via e-mail at Deerfield@cwsapartments.com.
Thanks again for your feedback & for making your home with us. We hope you have a wonderful week!
Sincerely,
Your Marquis at Deerfield Team
Thanks again for your feedback & for making your home with us. We hope you have a wonderful week!
Sincerely,
Your Marquis at Deerfield Team
Apartment Review from a Current Renter
Andi, mtce mgr and ongoing evidence property is not being 'let go'
Good Morning Larry,
We are so glad that you enjoy working with our staff. We hope that you continue to live with us and recommend your friends and family. We are currently working on landscaping throughout our property and will not let it slide. If you have any suggestions, please let us know!
We hope you have a great weekend,
The Marquis at Deerfield
We are so glad that you enjoy working with our staff. We hope that you continue to live with us and recommend your friends and family. We are currently working on landscaping throughout our property and will not let it slide. If you have any suggestions, please let us know!
We hope you have a great weekend,
The Marquis at Deerfield
Apartment Review from a Current Renter
Community is nice and well kept. Prices are a bit high for the quality of apartment. Overall, I probably would recommend it.
Good Morning Keith,
We take pride in our community and want to make sure we keep up with all areas of it. Our pricing depends on the current market and for the area, we are priced at or around our competitors. We hope that you will recommend friends to our community and remember, it pays to refer! We hope that you continue to stay with us for future years to come.
Sincerely,
The Marquis at Deerfield
We take pride in our community and want to make sure we keep up with all areas of it. Our pricing depends on the current market and for the area, we are priced at or around our competitors. We hope that you will recommend friends to our community and remember, it pays to refer! We hope that you continue to stay with us for future years to come.
Sincerely,
The Marquis at Deerfield
Apartment Review from a Current Renter
The rapid response to our work orders. The improvements in the landscaping. The large number of older residents.
Good afternoon,
We would like to thank you for taking the time to complete the online survey for our community, The Marquis at Deerfield. We know your time is valuable, so we hope you know how much we truly appreciate your feedback. We are so glad that you like all of the new landscaping work that has been done recently!
We are also happy to hear that you are pleased with our maintenance team! You can be assured that your maintenance request will be addressed within 24 business hours per our 24 hour maintenance guarantee. Our goal is to provide our clients with an enjoyable and unique living experience, so please don’t hesitate to contact us if there is anything we may do to enhance your living experience in our community. You may reach us by phone at 210.764.7000; or via e-mail at Deerfield@cwsapartments.com. Thanks again for your feedback & for making your home with us. We hope you have a wonderful week!
Sincerely,
The Marquis at Deerfield Team
We would like to thank you for taking the time to complete the online survey for our community, The Marquis at Deerfield. We know your time is valuable, so we hope you know how much we truly appreciate your feedback. We are so glad that you like all of the new landscaping work that has been done recently!
We are also happy to hear that you are pleased with our maintenance team! You can be assured that your maintenance request will be addressed within 24 business hours per our 24 hour maintenance guarantee. Our goal is to provide our clients with an enjoyable and unique living experience, so please don’t hesitate to contact us if there is anything we may do to enhance your living experience in our community. You may reach us by phone at 210.764.7000; or via e-mail at Deerfield@cwsapartments.com. Thanks again for your feedback & for making your home with us. We hope you have a wonderful week!
Sincerely,
The Marquis at Deerfield Team