The staff at The Reserve has always been friendly and respectful. For example, Pozetta went out of her way to accommodate us during the move in process, receiving packages, and any concerns we had. The staff knows us and is always welcoming. The staff, from front desk to maintenance, has really made this an enjoyable place to call home. So, thank you!

Overall, great service and environment. The one area I would like to see improved is the grill. I urge you to not allow folks to reserve it. Adding another grill would be another great item.

A well managed and fine community to live in. Largely, the credit goes to the manager of the building for keeping a close eye on all departments that impact the tenants. The maintenance personnel especially deserves credit for uncommonly efficient, prompt, and capable deliveries of service. Suggest updating gym equipment.

The speed bumps are annoying, why have them in those spots? The 2 hour visitor parking makes it hard for me to relax when I have company visit during the week. Please clean the stairwell floors, theya re sticky from other people dropping/spilling things. I love this place and I may not move out!

I'm very happy living in this building and my family likes it, too.

Thanks for the Chick-Fil-A sandwiches, fruit, etc. in the mornings, we love that stuff!

I love this place! The management is great, and everyone on staff is great to work with. I cannot think of one instance where my issues weren't handled with professionalism and courtesy. I would not hesitate to recommend this place to a friend or family member. Michele keeps this place running like a finely tuned machine.

Response to maintenance requests is swift.

Garage needs to be cleaned more frequently. Parking for guests, especially from out of town, is hard with all the residents and towing.

The community was nicely loaded with upgraded features because it had originally been planned and designed to be sold as condos. The community was near major shopping and a Metro Station. I found the leasing professional here to be helpful and welcoming. I would definitely refer the community to others based on my experience there.

This was a great community, close to metro and shopping. This would be well worth checking out. The leasing professional provided a comprehensive, customer service oriented presentation and was just wonderful. I would have no problems referring this community to others.

Location, amenities, cleanliness, friendliness of the staff and great job by the maintenance teams, I don't have anything negative to say about the community.

In my present area of work I have an opportunity to recommend short-term (30 day to 6 months) leasing communities to large groups of people. Unfortunately, I would not feel comfortable doing this unless they could solely lease units on the top floors. The lack of adequate soundproofing results in regular noise that is amplified and reverberates through the entire unit. In the year and a half that I have lived here, I have had three different upstairs neighbors and I have placed several formal noise complaints for each. I have always made comments about the noise in the hallway. From my bedroom I can hear phone conversations from the hallway; I have heard a neighbor snoring; I can hear my neighbors in the bathrooms; My upstairs neighbor wakes me up 6 days a week; the sound of running in the hallways on my floor and the one above me can be heard in my bathrooms, kitchen and living area; in the warmer months gatherings on balconies or with open balcony doors until 2 or 3 am during the week are disruptive--I have been awakened by the sounds of laughter and loud conversations during these times. At times the building can be very quiet; however, ordinary noise is amplified and disruptive. The noise is my only area of dissatisfaction, however, satisfaction in this area is conducive to me having a comfortable living experience. Aside from the noise, the management and staff have made this a very comfortable and appealing community to live in.

All the staff are highly efficient; the apartment grounds are well taken care of; it is in a great location; has a parking garage; they plan various events for its residents as an opportunity for them to get to know their neighbors and to initiate special holiday festivities; and the management team listens to what their residents have to say and tries to accommodate them as much as possible.

I can't recommend this place to anyone unless something is done about the ridiculous level of noise and thumping that comes from the tenants directly above.