Please update the key fobs, they are outdated and bulky.

Overall, very happy with the apartment complex as whole. One negative would be that in order to move apartments within the community after our lease is up, we need to go through the application process again. I do love all of the fun resident activities and contests they offer here.

I have no issues with the staff or amenities. I like the enclosed fitness room and community areas. The front desk personnel is always pleasant and helpful. Unfortunately, the apartment is not well constructed since I can hear every movement of me neighbor upstairs and other neighbors around me. My largest concern is the fact that there seems to be a daycare center on my floor, as there are unsupervised children who run/yell/ride bikes down the indoor hallways at all hours of the day and night. Therefore, I will not be renewing my lease.

Property is clean and well maintained. Nice coffee in meeting rom. Have to pay for garbage, not happy.

Turn community into smoke free community. I am unable to open my windows, as my neighbors are smoking frequently on their balcony.

I was not very pleased with management when I emailed with concerns and requests about shuttle services. I never got a response that the matter was going to be looked into. Not even with an acknowledgement of the email with the concern. The bad part is that it has happened before with other issues. Ironically, the front desk staff and maintenance staff are more responsive and cordial than the property manager. The fire alarm has gone off far too often, disrupting us during the night and early in the morning without a real emergency. Please do something about that! Additionally, I think the property manager needs to be retrained in customer service. Please let her supervisor in corporate office know that I'll be contacting them about this issue.

Front desk needs to answer phone more often. Two buildings currently share one grill, would love to see another added to Tannin building. Not enough elevators for Tannin.

Great community events. Need to determine a way to control speed in garages. Add pet station near leasing office entrance if you want residents to clean up around there. Please add key fob access to more doors for more convenient access and to also eliminate residents propping doors open.

Friendly staff, convenient location, nice amenities, and prompt maintenance service. Overall, we are very pleased with the apartment.

Overall experience with this community has been excellent. A few issues and concerns are as follows: personal doormats and outer doors. I recall that there used to be a policy stating doormats in front of resident apartments were not allowed. I am not sure if this has changed. However, it is not beind enforced. It seems that the number of doormats is growing. In my opinion, this takes away from the "luxury apartment" feel, is aesthetically displeasing with all the different types, and some of them leave a mess in the hallway. There are a few outer access doors in the building that do not have scan/fob access. These doors pose security concerns and maintenance issues, due to residents propping the doors open or sticking objects in locks to jam them open. In my opinion, all outer access doors should have scan/fob access.

Repair elevator keys, especially on rooftop.

We are unhappy with the trash utility that is mandatory. We live in front of the trash room, so we don't ever use the service in which they pick it up for us. Also, part of the reason, I think, that people don't put the trash down the chute is that the chute is very small and trash bags get stuck. Personally, I've gone to the chute many times and found someone else's trash stuck in there and my arms weren't long enough to push it through, so I had to go back and get a broom to help shove it through. Maybe put some kind of long thing people can use to help get trash down the chute. The staff is very friendly and the apartments are pretty.

If I could record a 6 rating, I would! My wife and I truly love living here.

Rozetta is simply amazing! Always professional, helpful, and friendly. She is a great asset to this company! Tim, the service manager, has also always been courteous and helpful. In general, all staff members have been responsive, professional, and helpful. The walls in this building are too thin!

This is really a wonderufl apartment. I have recommended it to two of my classmates that look forward to living in VA.