Brooks on Preston

Plano, TX


Brooks on Preston

Come enjoy The Brooks on Preston scenic views that each apartment home has to offer with large garden tubs and oversized master bedrooms. Two beautiful resort style pools with a heated spa. Residents enjoy a Video Library with a Business Center in our beautiful Clubhouse. Come make The Brooks on Preston your new home today.

Location

7200 Preston Road
Plano, TX 75024
Overall Rating
Met My Needs
Overall value
Service Quality
65% 217 out of 332 renters
recommend this apartment.

Reviews

Feedback from a current renter

It's a quiet and comfortable community. Service requests are filled quickly and efficiently. Overall a good experience.

Feedback from a current renter

When rent goes up at the rate of 9.5%, I would not recomment it to anyone. I am extremely unhappy about this and if I had time, I would look for a different place to live. I will not renew my lease next year.

Feedback from a current renter

Quiet, family centered environment. Close to amenities. In fact, I have already recommended it.

Feedback from a current renter

1. There are lot of newer communities around and the apartments look nicer inside
2. The interiors of the apartments (like windows, blinds etc) were very dusty when I leased, I got a service request in and was apparently cleaned; however, it still looks the same.
3. The carpet in my apartment is sub-standard.

Feedback from a current renter

The apartment is great but the rental increases yearly are ridiculous.

Feedback from a current renter

I would not recommend this property to family/friends. Office staff not friendly at all (very cold and not a great welcoming attitude). Property needs improvement, better landscaping throughout apartment (not just near the show apartment and in the entry of apartment), front doors need to be changed and not just painted over the dings in ALL of the apartment front doors, need an updated workout facility with better equipment. If the gym could expand, maybe offer workout classes, 2nd pool (not near office) needs to be spruced up.

Feedback from an independent evaluator

I have not signed a lease here yet but welcome the opportunity to do so. I do not know what the ratings websites were talking about but the Assistant Manager assured me that he would be there personally to handle my needs if any ever arose. This property is in a great location and even thou it was built long ago, the units have been upgrade for your living pleasure. The living room is a little small but the onsite amenities make up for that.

Feedback from an independent evaluator

The grounds were well kept and the buildings looked very nice. I could tell the staff was helpful. They have all of the amenities you would expect.

Feedback from a current renter

We recommended friends but now that our electricity is over $300 and the appliances in our apt still havent been fixed, we will not be recommending these apartments too anyone.

Feedback from a current renter

If units that have turned over have received better appliances (and programmable thermostats), then yes, I'd offer a positive recommendation. If they're all the same as mine, then no, I wouldn't.

Feedback from a current renter

Once again, my lease has been broken multiple times, the staff has subsequently lied to me about what is in my lease, and have never apologized for either. This is just the most grevious infraction of your staff.

Feedback from a current renter

There are several issues that I have brought up to the personnel staff this past week, I am waiting to see if anything gets resolved.

Feedback from a current renter

one of the good places in Plano. so definitely recommend.