Reviews
Apartment Review from a Current Renter
One reason being we want our friends to be near us
Thank you Ravi for taking the time to provide us with a review online! We are so happy to hear that you have become so close to your neighbors throughout the community. We hope you all join us at our upcoming resident events and have the chance to make even more new friends! Have a great day! - Nick Dyer, Community Director
Apartment Review from a Current Renter
I think if the HVAC and exteriors are better maintained and if the residents don't treat the parking lot like their backyard, it would be more comfortable. I'm all for socializing and exercising but some evenings, it looks like their is a block party going on. Its a maze driving to my unit sometimes because little children are running and all over the road! The park across Haun Elementary is only a few blocks away so I wish they would go their for their evening exercise. I'm not a scrooge and I have children too but I am respectful of others and their quiet enjoyment.
Thank you so much for taking the time to provide us with your feedback! While we do take great pride in the community and neighborhood our residents have built with each other, I am so sorry to hear if it has ever caused you any frustration. I would love the opportunity to discuss this further with you in hopes of finding a solution that can make your home a comfortable place for you and your family. I will be in touch soon! - Nick Dyer, Community Director
Apartment Review from an Independent Evaluator
The leasing consultant did a good job. I was impressed by the leasing consultant.
Thank you so much for taking the time to provide us with a review! We hope you choose Brooks on Preston to be your new home.
Please let us know if you have any additional questions!
-Nick Dyer, Community Director
Please let us know if you have any additional questions!
-Nick Dyer, Community Director
Apartment Review from an Independent Evaluator
When considering the lease, they did not have many amenities. A dog park, walking trail, community garden, and tennis/basketball courts would be nice. Since there was not many amenities, the price seemed too much. The staff was professional and nice. The apartments seemed well kept.
Thank you so much for taking the time to provide us some feedback from your visit with us! It is our goal to provide an excellent experience for everyone who visits our community and I hope we were able to do that for you!
I am so sorry if you were not made aware, but we do have a dog park on our community and a sidewalk that surrounds our community that many residents use for exercise or leisurely walking. I hope that by knowing these additional items that you now have a better understanding of what our community has to offer.
Please let me know if I can help out anymore!
Nick Dyer
Community Director
I am so sorry if you were not made aware, but we do have a dog park on our community and a sidewalk that surrounds our community that many residents use for exercise or leisurely walking. I hope that by knowing these additional items that you now have a better understanding of what our community has to offer.
Please let me know if I can help out anymore!
Nick Dyer
Community Director
Apartment Review from a Current Renter
Your renewal rates are beyond ridiculous! These apartments are not in uptown nor within the shops of Legacy. I dont know how yall sleep at night knowing that you are forcing out families! You are located right near a school and across from Children's. This apartment is not where single or young professionals would want or need to move. This is a place for families and families cant afford these crazy insane prices!
Good Morning, I am so sorry to hear that there is so much concern with your current pricing. It is our goal to provide the best experience possible to all of our residents and I am sorry to hear that this might have not been the case.
I would love to speak with you regarding your options, such a transferring onsite, that might help relieve some of this concern. I will reach out to you to set an appointment soon!
Thank you so much for your feedback! I am confident we can find a solution for you. Have a great day!
Nick Dyer, Community Director
I would love to speak with you regarding your options, such a transferring onsite, that might help relieve some of this concern. I will reach out to you to set an appointment soon!
Thank you so much for your feedback! I am confident we can find a solution for you. Have a great day!
Nick Dyer, Community Director
Apartment Review from a Current Renter
The management and the workers are rude. Request work takes several days. The apartment smells like curry. Asked to get it shampoo the office said I had to pay for it.
Hello,
I am so sorry to hear that there are concerns within your home. It is our goal to provide an excellent and unique living experience for all of our residents! Would you be available to set a meeting this week so that we could discuss your concerns further?
I will reach out to you this afternoon. Thank you so much for being a valued resident at Brooks on Preston!
-Nick Dyer, Community Director
I am so sorry to hear that there are concerns within your home. It is our goal to provide an excellent and unique living experience for all of our residents! Would you be available to set a meeting this week so that we could discuss your concerns further?
I will reach out to you this afternoon. Thank you so much for being a valued resident at Brooks on Preston!
-Nick Dyer, Community Director
Apartment Review from an Independent Evaluator
I would consider calling this home, based on the experience I had on my visit. The leasing professional was very enthusiastic and bubbly, yet very professional. The grounds were well taken care of and the apartments had all the latest upgrades with lots of storage.
I wanted to thank you for taking the time to visit our community and for taking the time write a review for our community! We are so happy to hear that you enjoyed your time with us and hope you are able to call us "home" very soon!
Please let me know if there is anything we can do to make your decision easier. Have a great day!
-Nick Dyer, Community Director
Please let me know if there is anything we can do to make your decision easier. Have a great day!
-Nick Dyer, Community Director
Apartment Review from an Independent Evaluator
It was a good visit with a very friendly leasing professional, who gave me a tour of a nice community I would refer to my friends.
Thank you so much for your kind words and for considering Brooks on Preston as your new home! We hope you choose us and we get the chance to enhance your life the CWS way!
Please let us know if there is anything we can do to help with your decision making! Have a great day!
-Nick Dyer, Community Director
Please let us know if there is anything we can do to help with your decision making! Have a great day!
-Nick Dyer, Community Director
Apartment Review from a Current Renter
It mainly gives a feel of home and now they are working getting upgrades and etc
Hi Jackie,
Thank you so much for taking the time to visit our review site and provide us with some additional feedback. I am so happy that you are proud to call Brooks on Preston 'home!' We want to make sure that we are providing all of our residents with a unique living experience!
Please let me know if I can be of assistance in any way!
Nick Dyer
Community Director
Thank you so much for taking the time to visit our review site and provide us with some additional feedback. I am so happy that you are proud to call Brooks on Preston 'home!' We want to make sure that we are providing all of our residents with a unique living experience!
Please let me know if I can be of assistance in any way!
Nick Dyer
Community Director
Apartment Review from an Independent Evaluator
My visit to the community was a very nice experience. I had a good time, and the apartment community was up to date.
Thank you so much for taking the time to visit our community! We are so happy to hear that you had such a great experience and hope you choose to call Brooks on Preston your new home!
-Nick Dyer, Community Director
-Nick Dyer, Community Director
Apartment Review from an Independent Evaluator
The community there was in a great central location and had the latest and greatest amenities. The grounds were clean and well maintained. The apartments were very spacious and had lots of storage space. The staff there was friendly, helpful and sincere in meeting your needs. I would recommend this community to anyone looking for a new apartment in a great location.
Thank you so much for taking the time to share your experience with us! We are so happy to hear that you had such a great experience. I hope you are able to continue to call Brooks on Preston "home" for many years to come!
Thank you for being a valued resident!
-Nick Dyer, Community Director
Thank you for being a valued resident!
-Nick Dyer, Community Director
Apartment Review from an Independent Evaluator
It wasn't over the top exciting to be at the community. There were no warm cookies or coffee smell that greeted you. The apartment I saw was not move-in ready and it had a wet bathroom floor in the master bathroom, which could be a liability if someone were to slip.
Thank you so much for taking the time to provide your feedback! I am very sorry to hear that our team was unable to provide a great first impression. It is our goal to provide excellent customer service to every person who walks in our door. I hope you will decide to visit our community again in the near future so that we can show you how we can enhance your life...the CWS way!
-Nick Dyer, Community Director
-Nick Dyer, Community Director
Apartment Review from an Independent Evaluator
The community employed skilled leasing professionals. It also featured clean, attractive amenities, including a twenty-four hour fitness center and a business center.
I wanted to thank you so much for taking the time to visit our community and to share your feedback online! We take great pride in the appearance of our community and professionalism of our team. I am so happy to hear you were able to experience this during your visit. We hope you found what you are looking for here at Brooks on Preston! Please let us know if there is anything else we can do to help you find your perfect home!
-Nick Dyer, Community Director
-Nick Dyer, Community Director
Apartment Review from an Independent Evaluator
I really liked the community. It was beautifully manicured and the apartments were very nice. They were not overly expensive and you got a lot for what you paid for. With the management being there so long, that was a plus and I liked the leasing professional's great attitude. I would move there and would tell my friends and colleagues.
Thank you so much for taking the time to visit our community! We are so happy to hear that you enjoyed our community and your time with us. I hope you are able to call Brooks on Preston your "home" in the near future! Please let us know if you need any additional assistance.
-Nick Dyer, Community Director
-Nick Dyer, Community Director
Apartment Review from an Independent Evaluator
I could not get over the $400- non-refundable pet fee for a cat. Shocking and it would keep me from renting at the community.
Hello,
I wanted to thank you for showing interest in our community and making Brooks on Preston one of your choices for your new home. While we do understand that to some our pet fees may seem high, unlike our competitors we do not charge an additional deposits or monthly pet rent. We only require the one time fee while being a resident with us. Of course, if it helps, we can always look into splitting the fee into smaller payments.
I hope this helps make your decision easier. Please do not hesitate to let us know if you have any additional questions.
-Nick Dyer, Community Director
I wanted to thank you for showing interest in our community and making Brooks on Preston one of your choices for your new home. While we do understand that to some our pet fees may seem high, unlike our competitors we do not charge an additional deposits or monthly pet rent. We only require the one time fee while being a resident with us. Of course, if it helps, we can always look into splitting the fee into smaller payments.
I hope this helps make your decision easier. Please do not hesitate to let us know if you have any additional questions.
-Nick Dyer, Community Director