Marquis at Texas Street

Dallas, TX


Marquis at Texas Street

Location

2801 Live Oak
Dallas, TX 75204
Overall Rating
Met My Needs
Overall value
Service Quality
76% 254 out of 335 renters
recommend this apartment.

Reviews

Love this community

I love living at the Marquis at Texas Street. We just got
valet trash service. I am so grateful to have this service. The Marquis at Texas Street is the best place to live.
Dear Happy Resident,

We love you living here!!! I am thrilled to know that you appreciate our new valet trash service. We are always looking for opportunities to enhance or resident's lives. I must admit that I agree with you, The Marquis at Texas Street is the BEST place to live!!!

Sincerely,
Matt Cain
Community Director
Marquis at Texas Street

Apartment Review from an Independent Evaluator

I enjoyed touring this property. I most enjoyed the leasing agent and viewing the community amenities. The apartment I viewed was nice.
Thank you for touring our community! I am happy that you enjoyed viewing everything we have to offer and the company of our leasing professional. I appreciate your review of Marquis at Texas Street!

With gratitude,
Matt Cain
Community Director
Marquis at Texas Street

Favorite Apartment Ever

I searched for six months for a new place to live after my office moved downtown, and I am so glad of my choice! The price is great, the location is awesome, and the downtown views are amazing! I love my floorplan and how "homey" it feels. This may be the first time ever that I've renewed a lease.
Dear Favorite Apartment Ever,

We absolutely love that you love it here!

We hope you do continue to make Marquis at Texas Street your HOME!

We enhance lives…The CWS Way!

Many thanks,

Your Marquis at Texas Street Team

Apartment Review from a Current Renter

Only one parking spot per apt, sub par exercise room
Hello!

Thank you for sharing your comments with us and others. I appreciate your honest feedback. I just would like to address our parking and our fitness center for you.

Admittedly, parking is precious at Marquis at Texas Street. Yes, there is only one reserved spot per apartment home. However, the great news is that it is a free reserved parking space. I really like that every resident of Marquis at Texas Street receives one free parking spot. What a money saver for our residents!

Regarding our fitness center, all I can say is get ready for a positive change to enhance your health and happiness. I believe that you will love it!

Kind regards,
Matt Cain
Community Director
Marquis at Texas Street

Apartment Review from a Current Renter

THe staff is VERY friendly and ALWAYS helpful!! Love the CARES events, getting to know my neighbors!!
Dear Happy Resident,

Thank you for making our 2014! We love, love, love to hear that we provide our residents with excellence in customer service. And yes, our CARES Team (Anthony & Kathy) are amazing people to know and they put extra energy in building our community by hosting wonderful resident events.

The Marquis at Texas Street is not just a complex...

We are more than just a complex...

We are a community!!!

With Gratitude,

Your Marquis at Texas Street Team

Great location, ammenities but has it's challenges

Pro: I thoroughly enjoy that fact that I live in the middle of Deep Ellum and Uptown. The access to everything is wonderful! The price is ok too. Love the trash valet and the fact the parking garage goes up to the floor you live on. YES!!!! Cons: The front office is bad about returning phone calls or just answering the phone. I feel like I have to call all day just to get someone to pick up the phone. Also, having the darndest time with noisy neighbors. Don't want to move because I love my apt too much to not enjoy being at home bc the neighbor is either loud or walks too heavy...all...nite...long until they go to sleep.
Howdy Neighbor,
Thank you for you honesty regarding your Renter’s Voice posting. I agree that this is a wonderful community nestled right around everything to do or to access a major thoroughfare to get somewhere else in Dallas pretty quickly. Thank you for recognizing our free valet trash pickup service for our residents. It makes lives so much easier than having to walk to some random dumpster like at other communities. I do hope that you are also participating in our recycling program that is currently absolutely free to our resident so we can get people to go green.

Now regarding your cons, I can sympathize with you about hearing your neighbor above you. Marquis at Texas Street is pretty sound. However, we are pier and beam construction and that does allow some sounds such as heavy walking to transfer. Now, I can tell you I have lived at many apartment communities and I have always heard my neighbor above me, except when I lived on the top floor. Your other con was trying to contact the office and not getting to reach anyone at a certain point in time. Please believe me when I say that we do our absolute best to answer every call that we can when we are not assisting another caller, future resident or resident that is in the office. Please leave us a message and we will be certain to return your call before the end of the day, if not sooner. I sincerely apologize if we failed to do so for you in the past.

Over all, neighbor, I gather that you are happy with making Marquis at Texas Street your home and I hope you continue to do so.

Warm regards,

Matt Cain | Community Director

Apartment Review from a Current Renter

Noise level ( see comments above)
Dear New Resident,

I understand your frustrations about the noise level. I know it is hard for some people to transition to living in the city. Eventually, you may not even notice the sounds of downtown Dallas living. Now if you are experience loud people congregating late at night and it is disturbing to you, then please contact our onsite courtesy officer so he can address the situation and resolve any disturbances. I do hope you are enjoying living here a little more than you first few days!

Best regards,

Matt Cain | Community Director

Apartment Review from a Current Renter

It's a great place to live.
Thank you very much for your post! We love our residents and it shows!!!

Best,

Matt Cain
Community Director

Apartment Review from an Independent Evaluator

This is a remarkable community. I loved the layout of the apartments. The amenities were very nice and wonderfully decorated especially the media room.
Thank you for coming by to see us! I am happy that you had a wonderful experience and loved everything The Marquis at Texas Street has to offer.

Best wishes,

Matt Cain
Community Director

Apartment Review from a Current Renter

Good location/ fair price.
Thank you for posting to Renter's Voice and for your recommendation!

Best,

Matt Cain
Community Director

Apartment Review from a Current Renter

I would recommend this apartment complex however the front office can be a challenge to get in touch with most of the time.
Thank you for your recommendation! We know we miss some residents and future residents, but we do try our very best to get to everyone. Phone message or email, we will respond the same day. Thank you for your honesty!

Best,

Matt Cain
Community Director

Apartment Review from an Independent Evaluator

The community was well kept.
Thank you for visiting and for your compliment!

Best,

Matt Cain
Community Director

JUST GREAT

This is a great place to live. The maintenance staff is very friendly and they take care of maintenance issues promptly. The manager Matt is super awesome as well as the rest of the staff. I have lived on the property for a few years now. Each apartment has great features and amenities. Management is constantly looking to make improvements. Thanks for knowing who I am when I come by the Office.
Dear Just Great,

Thank you so much! You just made Team Texas Street smile. We appreciate you and hope you stay with us for a long while!

Warmest wishes,

Matt Cain
Marquis at Texas Street

Apartment Review from a Current Renter

I would not recommend because of the power outages, lack of parking and the rude emails from staff about them to the entire complex for no reason, and gates being open for weeks on end
I understand and I know that things happen that our beyond our control at times, but we do our best to take control when it comes to our resident's needs. That is why we have over a 50% resident renewal ratio. I do hope we can change how you feel so you too will renew!

Best regards,

Matt Cain
Community Director

Apartment Review from a Current Renter

Great location with a fair rent. Also - the pool isn't as "party" as some other Dallas complexes, which is refreshing. My neighbors have all been very friendly.
We are happy to hear that you are enjoying our fantastic pool! What a view too!!! We like to hear that our residents are reaching out to their neighbors and helping to build a wonderful community to make home!

Matt Cain
Community Director