Reviews
Apartment Review from a Current Renter
The environment here is warm and comfortable. The complex is quiet which I value greatly. The warm colors in the apartments makes it feel less commercial and more like home. Updates to the kitchens and bathroom would put this complex ranking above the new complexes in the area.
Apartment Review from a Current Renter
Not enough parking for visitors.
Apartment Review from a Current Renter
I really do love this community, but it is pricey and goes up everytime you resign... whihc i guess is every complex in this expensive city.
Alesha,
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback and giving us a great score! Our team truly believes resident feedback helps our team to learn and grow in customer service.
Rents in Austin have been on the rise for a few years and hopefully we will level out soon. I do apologize that we have had increases as we are still on the lower side for this area of Austin.
Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills. We hope going forward we are able continue to build a great relationship and get to know each other in another years lease.
Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback and giving us a great score! Our team truly believes resident feedback helps our team to learn and grow in customer service.
Rents in Austin have been on the rise for a few years and hopefully we will level out soon. I do apologize that we have had increases as we are still on the lower side for this area of Austin.
Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills. We hope going forward we are able continue to build a great relationship and get to know each other in another years lease.
Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
Apartment Review from a Current Renter
Close parking to your apartment is very limited past 6 p.m. There are not enough parking spots for residents.
Chi,
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback. Our team truly believes resident feedback helps our team to learn and grow in customer service.
I apologize for the tight parking I do know it gets tight in the evenings and with the fact that most residents do own vehicles it does make it a bit more difficult to find a spot close to your home and again I do apologize but there is not a way to have assigned parking spaces. We have checked into trying assign parking in the past and there is just not enough by all building to do so.
Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills outside of the parking and pool . We hope going forward we are able continue to build a great relationship and get to know each other in another years lease. Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
We hope you have a great week!
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback. Our team truly believes resident feedback helps our team to learn and grow in customer service.
I apologize for the tight parking I do know it gets tight in the evenings and with the fact that most residents do own vehicles it does make it a bit more difficult to find a spot close to your home and again I do apologize but there is not a way to have assigned parking spaces. We have checked into trying assign parking in the past and there is just not enough by all building to do so.
Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills outside of the parking and pool . We hope going forward we are able continue to build a great relationship and get to know each other in another years lease. Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
We hope you have a great week!
Apartment Review from a Current Renter
Location, apartment features and/or community amenities.
Khaled,
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback and giving us a great score! Our team truly believes resident feedback helps our team to learn and grow in customer service.
Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills. We hope going forward we are able continue to build a great relationship and get to know each other in another years lease.
Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
We hope you have a great week!
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback and giving us a great score! Our team truly believes resident feedback helps our team to learn and grow in customer service.
Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills. We hope going forward we are able continue to build a great relationship and get to know each other in another years lease.
Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
We hope you have a great week!
Apartment Review from an Independent Evaluator
This community was amazing! The custom built apartments were pristine and the resort style pool was where I would want to spend my Summer. The fitness area had all the comforts of a regular gym and then some.
Thank you so much for the kind review. We take great pride in our property and love that our residents will enjoy the amenities. We hope that you have a great summer with us at the pool.
Apartment Review from a Current Renter
I enjoy living at the Marquis very much. My only hesitations are the high rents. I am aware that the community is located in a very desirable part of Austin and that rents in Austin continue to increase. Nevertheless, I continue to use my voice for affordable and quality rental housing.
Sue,
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback and giving us a great score! Our team truly believes resident feedback helps our team to learn and grow in customer service.
I do apologize that rents continue to rise. The city as a whole has increased 13.7% in the past 24 months. I do hope that we level out soon and you choose to remain one of our valued residents.
Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills. We hope going forward we are able continue to build a great relationship and get to know each other in another years lease. Feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
We hope you have a great week!
Apartment Review from a Current Renter
Gated. Friendly staff.
Apartment Review from an Independent Evaluator
The apartment community was exceptional. It was beautiful and well maintained. Definitely created a resort style living feeling. Overall a great community and the staff was great to meet and greet.
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback and giving us a great score! Our team truly believes resident feedback helps our team to learn and grow in customer service. Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills. We hope going forward we are able continue to build a great relationship and get to know each other in another years lease. Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
We hope you have a great week!
We hope you have a great week!
Apartment Review from a Current Renter
Only downside is the noise from the surrounding store's shipping trucks. Loud and at odd hours, it makes it hard to get a good nights sleep and it happens more frequently than desired. Also, people using air blowers at midnight isn't ideal either. Small gripes for a great community.
Austin,
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback and giving us a great score! Our team truly believes resident feedback helps our team to learn and grow in customer service.
I have reached out to the shopping center asking them to rearrange there trash schedule with the hopes that the noise will end.
Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills. We hope going forward we are able continue to build a great relationship and get to know each other in another years lease. Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
We hope you have a great week!
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback and giving us a great score! Our team truly believes resident feedback helps our team to learn and grow in customer service.
I have reached out to the shopping center asking them to rearrange there trash schedule with the hopes that the noise will end.
Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills. We hope going forward we are able continue to build a great relationship and get to know each other in another years lease. Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
We hope you have a great week!
Apartment Review from a Current Renter
Overall I'm satisfied with the property and personnel. I lived in a CWS property in NC and they hosted 2-3 get together a for residents every month. I'm also friends with a the former property managers from there and while she is now at a different property they also have events once or twice a month. So in that respect I'm disappointed with Great Hills. Those events afforded me an opportunity to meet neighbors and get together with them regularly but in the 20 months I've lived here I've literally only met a 4 or 5 people here.
Maggie,
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback and giving us a great score! Our team truly believes resident feedback helps our team to learn and grow in customer service.
We are having a breakfast this week and have had a gathering quarterly when possible. I hope that you will remain with us as you are part of our family here.
Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills. We hope going forward we are able continue to build a great relationship and get to know each other in another years lease. Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
We hope you have a great week!
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback and giving us a great score! Our team truly believes resident feedback helps our team to learn and grow in customer service.
We are having a breakfast this week and have had a gathering quarterly when possible. I hope that you will remain with us as you are part of our family here.
Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills. We hope going forward we are able continue to build a great relationship and get to know each other in another years lease. Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
We hope you have a great week!
Apartment Review from a Current Renter
There are options with better amenities for the same price.
Andrea,
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback. Our team truly believes resident feedback helps our team to learn and grow in customer service.
I apologize that you are not completely satisfied with our amenities. I would love the opportunity to speak with you as I know rents in Austin are increasing and we do want to stay competitive with our sub market.
When you get a chance please come by and speak with me as I want to make sure that we address any problems you may be having.
Please let us know if there is anything we can do to improve your living experience at Great Hills. We hope going forward we are able continue to build a great relationship and get to know each other in another years lease in the event you do not find a house to purchase. Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
We hope you have a great week!
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback. Our team truly believes resident feedback helps our team to learn and grow in customer service.
I apologize that you are not completely satisfied with our amenities. I would love the opportunity to speak with you as I know rents in Austin are increasing and we do want to stay competitive with our sub market.
When you get a chance please come by and speak with me as I want to make sure that we address any problems you may be having.
Please let us know if there is anything we can do to improve your living experience at Great Hills. We hope going forward we are able continue to build a great relationship and get to know each other in another years lease in the event you do not find a house to purchase. Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
We hope you have a great week!
Apartment Review from a Current Renter
Would probably not due the current administration's approach to customer retention or lack of it thereof.
Apartment Review from an Independent Evaluator
This was by far the friendliest community I had ever visited. They gave the impression I could come home and not have a care in the world. The amenities were commendable and there was a real team spirit regarding parties, etc.
Thank you so much for the feedback about your community. We appreciate that you took time out of your day to complete this survey and this will help us serve you better. Our goal is to continue to meet and strive to exceed your expectations. If we can do anything specifically to serve you better please let us know.
Have a great week!
Dawn Aiello
Apartment Review from an Independent Evaluator
The apartments were very beautiful and the leasing professional was very friendly. I felt welcome from the time that I was there until the time that I left.
Thank you so much for the feedback about your community. We appreciate that you took time out of your day to complete this survey and this will help us serve you better. Our goal is to continue to meet and strive to exceed your expectations. If we can do anything specifically to serve you better please let us know.
Have a great week!
Dawn Aiello
I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback. Our team truly believes resident feedback helps our team to learn and grow in customer service.
I know it gets tight in the evenings and with the fact that most residents do own vehicles it does make it a bit more difficult for visitors to find a spot. We have added several more spaces and hope that that will help you friends and family find a place close to you when they visit.
Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills. We hope going forward we are able continue to build a great relationship and get to know each other in another years lease. Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.
We hope you have a great week!