Marquis at Great Hills

Austin, TX


Marquis at Great Hills

In the heart of the Arboretum, The Marquis at Great Hills offers a variety of living spaces designed to meet your every need. Enjoy our convenient location; shopping, dining and entertainment are only seconds away. Call today and make The Marquis at Great Hills your new home!

Location

10050 Great Hills Trail
Austin, TX 78759
Overall Rating
Met My Needs
Overall value
Service Quality
82% 367 out of 446 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

I would recommend my friends as I did before, but the skyrocketing rent might be not preferred for them because these days there're many of new apartments in north Austin and people may have more options to choose for the same rent. But, I am still recommending my friends to move here! :)

Apartment Review from a Current Renter

Rent is high. It goes on increasing every year. Like Banks, it gives no consideration to long time tenants.

Apartment Review from a Current Renter

Overall, we've enjoyed living here. The soundproofing could be better (the floors in particular are very... bouncy?), and there's a literal crack from door frame to the ceiling in our wall above our master bedroom door, presumably from settling. That said, the community managers and maintenance employees are very friendly, helpful, and responsive when called upon. I have no major complaints, especially compared to previous communities.

Apartment Review from an Independent Evaluator

The community had a very resort type of feeling to it. It was well equipped and the updates had done a lot to preserve its appeal. The apartment seemed more like a home than an apartment and was very roomy.
Thank you so much for your comments on Great Hills. We take pride in our community and residents and pride ourselves on being a home.

Apartment Review from a Current Renter

I would recommend if they like the area and wanted to live in an apartment.

Apartment Review from a Current Renter

I would tell my friends to get a much nicer place at a lower price near by.

Apartment Review from a Current Renter

there are more up to date locations nearby

Apartment Review from a Current Renter

1.Parking: outside of my building (bldg No 2) there is no parking space left for me if I come after 6:00 PM. this has been a long problem and I have had several problems in the past as well due to this problem.

2. Pet waste: many times I have seen the pet waste on my pathway. and it remains there for long time like a week etc. until either there is rain to clean it or due to the sprinkler water it gets removed. i know you have already given several warnings but it seems like this has not been taken properly.

Apartment Review from a Current Renter

The noise between floor levels in my building is horrible.
16-2017 daiello@cwsapartments.com Marquis at Great Hills survey completed on 10/16/2017

Kenneth,

I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback. Our team truly believes resident feedback helps our team to learn and grow in customer service.

Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills . We hope going forward we are able continue to build a great relationship and get to know each other in another years lease. Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.




We hope you have a great week!

Apartment Review from a Current Renter

Location is wonderful, pool is great, maintenance is great, noise because of upstairs remodel is my main complaint.
Denise,

I just wanted to reach out to you concerning the recent feedback you provided in your pre-renewal survey. First let me just say thank you for taking the time to provide your feedback. Our team truly believes resident feedback helps our team to learn and grow in customer service.

I am so sorry that you are hearing stomping from above. I will look into who is leasing above and see if it is corporate and request some rugs.



Please let us know if there is anything we can do to improve your living experience at The Marquis at Great Hills outside of the parking and pool . We hope going forward we are able continue to build a great relationship and get to know each other in another years lease. Please feel free to contact us if there is anything that we can do for you in regards to your customer experience and if there is anything we can do to make your home even better.

























We hope you have a great week!

Apartment Review from an Independent Evaluator

Located just between all the major shopping areas in Austin. Whole Foods, HEB, and tons of great food close, less than 10 minutes from everything in one of the best areas in Austin, and the drive to downtown from there was a breeze too. The leasing agent said there were one bedroom apartments to lease and pricing on those floor plans was an amazing value for the area.
Thank you for the kind review. We are located in such a great areas with a short walk to shopping and restaurants and I agree our large floor plans offer a great value.

Apartment Review from a Current Renter

Parking, Don, gross pests, and possums all over. YUCK.

Also, if the staff doesn't live on site, don't you think that says something about your complex??

Apartment Review from a Current Renter

Main downfall is the dog park can be really noisy sometimes early in the morning before 8 am which can be heard through the apartment walls .

Apartment Review from an Independent Evaluator

I loved this property's location and the beauty of the community. The agents seem to really care about helping you and CWS seems like a great management company.

Apartment Review from a Current Renter

I would recommend this place to family or friends.
Beautiful apartment
Pool is beautiful.