Broadstone 2525

Houston, TX


Broadstone 2525

Location

2525 Voss Road
Houston, TX 77057
Overall Rating
Met My Needs
Overall value
Service Quality
58% 173 out of 300 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

It is all about the money and a facade as to residents and the overall 'presence' of ethical property concerns. If managementt can not represent a strong community involvement regarding pride in where you live, a visibility, and inflexibility regarding the writtten rules, policies, and "bond" as well as lease requirements, than expect nothing more out of residents that do not read the lease.

Apartment Review from a Current Renter

Because you do not implement your own policy. CWS is obligated to protect those Residents who comply with the policy against others who disregard Rules which is set by the company. Just sending out Memos without enforcing the policy is waste of papers. We have so many Residents who do not clean after their dogs, play loud music, behave inappropriate in the swimming pool. CWS accommodates to GUESTS or Future Residents rather present Residents.
It is not a great accomplishment to realize one of our residents is not totally happy. I welcome you to stop by the office to discuss your concerns so that we may address them together.
I value you as a resident, welcome your feedback, and are working diligently to provide the quality of life your are investing in.

Apartment Review from a Current Renter

I would like to see 1 entrance and 1 exit, with a security guard at the entrance with strict control
Maureen,

Please email, call, or visit the Management Office. I would like to discuss your suggestions.

Thank you for completing the Customer Satisfactory Survey and for choosing The Marq on Voss as your home.

Lynetta Johnson
Community Director
71.974.0566 Office
ljohnson@cwsapartments.com

Apartment Review from a Current Renter

The actual apartment units are very nice but the way the property is left by the tenets can be very discouraging at times.

Apartment Review from an Independent Evaluator

Overall the community was very nice. The prices were a bit expensive for the square footage offered; however it was acceptable because of the amenities to residents. The customer service was great.
Thank you for taking the time to complete our Customer Satisfaction Survey. We take great pleasure in hearing from our customers. We pride ourselves in providing exceptional customer service; in hopes that every tour is a succesful memorable experience.

Apartment Review from a Current Renter

I would not recommend this community for friends and family mostly because of the lack of security and lack of customer service in the leasing office.

OMG!!!! Is there a night club in your parking lot?

Being a neighbor to this community is a nightmare! Rap parties going on this garage is a nightly occurrence!!! I don't know how the residents who live there can stand it! Just living next door keeps me away nightly! Tonight I called the police. And I will continue to call them every night if I have to.

Apartment Review from an Independent Evaluator

The community looked very nice. It was clean and inviting. The leasing professional was warm, friendly, polite and professional. I liked visiting there. The tour was excellent.
Thank you for taking the time to give us your feedback. Our goal is to bring you the the best customer service possible. We wish you the best of luck and if your ever in need of a place again we would love to have you.

Sincerely

Apartment Review from a Current Renter

Great location and style. We love the gym, office staff, pool, etc."
Thank you for taking the time to do our Customer Satisfaction survey. I am so glad to hear that you are happy here! Please don't ever hesitate to contact us for anything you may need. Thank you again, You Marq on Voss Staff

Perfect Plan, super nice management

I like almost everything about this apartment. Management are so nice and friendly ( They even send me or maybe everybody a birthday card!), easy monthly payment no fee, maintenance is quick and responsive. Love the floor plans and amenities, and the location. Rates maybe a little bit high, not as much as others like gables and such. I wish they kept that $500 referral promotion
Thank you for being our number one priority, our goal is to bring you the
the best customer service possible.

Apartment Review from a Current Renter

The apartments and personnel are great, the only concern I have when recommending someone would be the other residents and their lack of respect for the community provided.

Apartment Review from a Current Renter

Would have a higher chance of recommendation if (i) the rent was a little lower (at least for the one bedrooms), (ii) the gym underwent an upgrade, and (iii) the gates (both for vehicles and pedestrians) were NOT always broken.

Living by the pool is a nightmare

Great maintenance that all I can say. I live by the pool and its a nightmare people are swimming and making noises at 2:30 am thats when i called the after hr number but they were still there till 4am. The pool is suppose to be close at 10pm.

Apartment Review from an Independent Evaluator

The apartment location was very convenient and close to stores and shops. The apartment was reasonably priced and had all the basic amenities. The community was clean and well maintained.
Thank you for taking the time to give us your feedback. We wish you the best of luck and if your ever in need of a place again we would love to have you.

Sincerely

mixed feelings.rude.but nice apt

I live at the marq on voss and have for a little over a year, I love my apartment the only problem I have is the unprofessional leasing agent (young blond ) that yells and acts very foolish when her other staff members aren't around !! The manager is always helpful and friendly but never there on weekends to see the problems and actions of the leasing agent .I have said something to the male that works in the office before about this problem more then once but nothing changed , he no longer works in the office so my next step will be contacting the corp office , I have a video to share about the unprofessional language to residents that was used at the pool and in office on two different weekends .

{small children were even around !! }
I know that you reached out to me via email about this, I hope you will be able to come in and speak with me as we discussed in order to appropriately address your concerns. Please email me back or come in as soon as you can. I am here to help.

Thank You,