Broadstone 2525

Houston, TX


Broadstone 2525

Location

2525 Voss Road
Houston, TX 77057
Overall Rating
Met My Needs
Overall value
Service Quality
58% 173 out of 300 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

I would recommend it because of its location
Thank you so much for your recommendation.

Apartment Review from a Current Renter

Community has serious problems with security hopefully it will gets better with 24h security, fees are high and there are trash everywhere makes me very uncomfortable to recommend to others who dislike to see this on the hallways
I would like to invite you down to our office to discuss. I assure you we do not want you uncomfortable in your home. Let's address the issues you have expressed on your survey! Our goal is to create a comfortable environment of which you can call home. I will also assure you that we do care deeply about our residents and their homes. I would love a chance to regain your trust and work with you to resolve any issues you are experiencing.
I look forward to hearing from you.

Apartment Review from a Current Renter

Too much to list here and I don't think you're going to listen anyways. We've complained about the garage, the dog poop, the safety, the security at one point or another and nothing has changed.
Aaron, First, let me apologize for your experience. Let's work together to address any concerns you may have with your home and our community. I would like to invite you down to our office to discuss. I assure you we do not want you uncomfortable in your home. Let's address the issues you have expressed on your survey, my goal is to create a comfortable environment of which you can call home. I will also assure you that we do care deeply about our residents and their homes. I would love a chance to regain your trust and work with you to resolve any issues you are experiencing.

Apartment Review from an Independent Evaluator

This community had a nice contemporary style and flair. The front office was very open and bright with a unique decor. The staff was friendly and inviting and I felt like I was at home during the tour. The conversation was personable and you can tell the leasing professional enjoyed his job and he spoke highly about his community and the management company. I would definitely recommend this place to call home.
I wanted to take a moment and thank you for filling out our online survey regarding your recent visit. We would love for you to call our community home, please let us know if you can further assist you.
Have a wonderful week.

Apartment Review from a Current Renter

One of the reasons I will recommend the property is "office personnel" and "location". Great proactive guys at leasing office, always make me feel welcomed
Cecilia,

Thank for your feedback- please call me or come to discuss your renewal options. I understand your concerns and I would like to discuss in person. You can contact me at 713-974-0566, or just stop in.

Sincerely,

Mari Compean

Apartment Review from an Independent Evaluator

This community was very nice and the leasing professional did a great job of making me feel it would be just perfect for me. The amenities were large and well maintained. The apartment had a lot of unique touches and an inviting and open floor plan that made it feel like you were living in a resort hotel.
Thank you so much for taking time out of your day to complete our survey. Your feedback is very valuable and much appreciated!
CWS Apartment Homes is committed to providing the best in customer service; because of this very important business practice it would mean the world to our team at The Marq on Voss, if you would click the following link and share your great customer experience.
www.yelp.com
If there is anything we can help you with moving forward please do not hesitate to contact us!
Graciously yours,

Apartment Review from a Current Renter

The apartment is a decent value for the price, but the quality of the community is pretty unsatisfactory.
I want to thank you to taking the time to complete our survey, I would like to invite you down to our office to discuss the issues you expressed in the survey. Please let me know when is a good time to reach you.

Apartment Review from an Independent Evaluator

Form the moment I walked in, there was a great customer service experience. The property was very well maintained and the leasing office was very open and spacious. The staff was very professional and the property was very urban and had a feel of warehouse or loft style living. The only downside I would say was the location it is on a very busy intersection and could be hard getting in and out at busy hours.
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!

Let us know how we can further assist you in your new home search. We are confident that you would love The Marq on Voss ; it’s a great place to call home! The intersection maybe a little busy but you won't have trouble getting and out.

Apartment Review from a Current Renter

Read above.

Apartment Review from a Current Renter

Location is good. seems residents are getting younger and more immature.

Apartment Review from a Current Renter

Room is beautiful. Location is great. But a little worried about safety and don't like reserved parking
I wanted to take a moment and thank you for filling out our online survey regarding your living experience with us so far. We are so happy that you are a part of our community!

Apartment Review from an Independent Evaluator

The community was beautiful and had been maintained very well; however, the staff did not convey a warm feeling. Everything was rushed and there was no time taken to get to know me. The model apartment was nicely decorated and hallway area very clean. I would not feel comfortable referring friends to the community due to the impersonal manner of the staff I met.
We are so sorry to hear that your experience fell short of your expectations. We pride ourselves in providing excellent customer service, I sincerely apologize about this. We ask that you give us another opportunity to rectify this matter. I will more than happy to show you around our beautiful community.
We are so sorry to hear that your experience fell short of your expectations. We pride ourselves in providing excellent customer service, I sincerely apologize about this. We ask that you give us another opportunity to rectify this matter. I will more than happy to show you around our beautiful community.

Apartment Review from a Current Renter

My suggestion is not to rent here. For the same price there are much better options nearby
We are so sorry to hear that your experience fell short of your expectations. I hope after our conversation we can exceed your expectations.

Apartment Review from an Independent Evaluator

The staff was very polite and welcoming. The amenities were outstanding the business center the conference room and the pool were places that I saw myself using. The property was in excellent condition very clean and quiet. I would have definitely moved into the community.
Thank you so much for taking time out of your day to complete our survey. Your feedback is very valuable and much appreciated!
Please let us know if we can further assist you.

Apartment Review from an Independent Evaluator

The amenities, both inside and outside the apartment, were commendable. The community was clean, neat and well maintained. The location was great!!!
Thank you so much for taking the time out of your day to complete our survey. Your feedback is very valuable and much appreciated!
CWS Apartment Homes is committed to provide the best customer service that is a very important business practice and means the world to our team at The Marq on Voss. We would really appreciate if you can click the following link and share your great customer experience on www.yelp.com, and If there is anything else we can help you with moving forward please do not hesitate to contact us!

Graciously yours,

The Marq on Voss