Hermann Park Lofts

Houston, TX


Hermann Park Lofts

Location

1 Hermann Park Court
Houston, TX 77021
Overall Rating
Met My Needs
Overall value
Service Quality
56% 182 out of 324 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

I love the location and it has everything I need in an apartment complex. Love the pool and the employees! All so nice and welcoming.
Thank you for your positve feedback!

Apartment Review from a Current Renter

I would not recommend this apartment to anyone because after tirelessly complaining about the noise and not being able to sleep nothing has been fixed.
Noisy, inconsiderate neighbors are always a problem. We will try to settle them down for you.

Apartment Review from a Current Renter

Would because of its features and maintence but would not because it's insanely expensive
We try our best to keep our pricing as reasonable as we posibly can in the highly competitive Medical Center area.

Apartment Review from an Independent Evaluator

It was an ideal community to live in. It had a residential feel yet enough privacy for each apartment home. The leasing professionals were very friendly and warm. The convenience of the community to many entertainment and recreational locations was also great.
Thanks very much for the positive feedback. We do appreciate hearing from you.

Apartment Review from a Current Renter

I would recommend this complex for its customer service - I think that's the best feature. However, at least my apartment feels like it has had a large number of dysfunctional appliances (which were all fixed promptly, again due to great customer service).
Thanks very much for your feedback.

Apartment Review from a Current Renter

Rental rates may be a little too high
We do our very best to keep rates competitive.

Apartment Review from a Current Renter

The complex is relatively clean, safe, and quiet; however, the rent is not reflective of the age of the apartments or maintenance required regularly.
A classic building and yes it has challenges. We have engaged an excellent maintenance team and they are up to the challenge.

Apartment Review from a Current Renter

The noise from neighbors and the pool below has been worse than any other mid rise I have ever lived in.
I am sorry about the daytime noise levels while our pool is open. We should have offered you an apartment not directly over the pool.
This has been at all hours, very late into the night many times during the warmer months.  We have had to call on site security and/or the police to come out 8-10 times.   I think it's only fair that people know what to expect if they live in the building over the pool - and we are even on the top floor.  Noise is a major issue.   

Apartment Review from a Current Renter

Somewhat high price for what you get.
We try very hard to stay competitive in our market. Thanks for the feedback.
We try very hard to stay competitive in our market. Thanks for the feedback.

Apartment Review from an Independent Evaluator

The apartment was very nice and quiet. The leasing professional was thorough and detailed.
Thanks for the feedback. We appreciate your positive comments.

Rent

Overcharging and fees that are not included in your signed lease rent that pop up. $20-$30 worth. Dog feces outside my patio and window. Which means I can't open either one of them for the sake of my apt not smelling. Beautiful apartment in the inside and outside. Lovely amenities. Close to variety of venues (Miller outdoor theater) But what counts most is not overcharging all of a sudden and the keeping the areas clean
Additional fees are disclosed at time of lease. No hidden charges.

Apartment Review from a Current Renter

I do like this apartment community and I love the park location. The front office is really great and this is a nice place.
Thanks very much for your support.

Apartment Review from an Independent Evaluator

The community is beautiful. The amenities and grounds were impeccably kept. The staff was warm and inviting.
Thanks very much for your positive feedback.

Luxury... Maybe. Value... Absolutely!

As with any apartment complex many of the problems are with the residents and not the complex, facilities, its personnel or the management company. Tenants tend to blame the company for their own failings and their neighbors.

The Marquis team has their leasing and management offices in the tower. They are accessible and responsive. Sure there are some disconnects, but they are becoming fewer and fewer. They are steadily improving the complex and their customer care.

The management has been open to tenant suggestions and have dramatically improved the atmosphere in the building through proactive communications with the tenants. They send notices about issues before tenants stumble upon them. They send updates to keep us informed. There's always room for improvement, but they are winning the war.

They have increased enforcement of the complex's rules to improve the overall enjoyment of the facility. They have addressed building safety and security. Doors that were broken have been fixed. Garage security is improved. Security cameras have been installed to reduce theft and vandalism in the garage. This also increases tenant security,

They are continuing to develop a sense of neighborhood. This is good! Social events and walk-by's (pick up a personal pizza after work) mean the tenants get to see each other. People are beginning to know each other.

The Marquis Lofts at Hermann Park is a decent facility. It's not really luxury. It's a little rough around the edges. Very rough in the tower. That's sort of cool unto itself. The management company works hard and is making significant progress. They are quick to maintain tenant apartments, and are improving maintenance of common areas. The rent is a lot less than other apartments near the park. The level of luxury, security, amenities, common spaces, etc. are much less too. It's a good value!

YOU CANNOT BEAT THE LOCATION!

NOTE! Some apartments have no windows in bedrooms. Floor plan dimensions are guidelines and not rules.
Thanks very much for the positive feedback.

Apartment Review from a Current Renter

I like the look of the lofts and the gym.
Thanks very much for the feedback.