Rosemont St. Johns

Jacksonville, FL


Rosemont St. Johns

Location

12310 Seacrest Lane
Jacksonville, FL 32224
(904) 807-9399
Overall Rating
Met My Needs
Overall value
Service Quality
86% 217 out of 251 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

It is really a nice place to live

Apartment Review from an Independent Evaluator

The apartment community is a must see when making a choice to call home. The customer service is a model for the meaning of very good customer service.
Thank you for your kind words on our customer service. Please do not hesitate to let us know if you need anything.
Thank you.

Apartment Review from an Independent Evaluator

This is a great community. The grounds and building are in excellent condition. The floor plan is a great design and the quality of the finishes are excellent. The location of the property is very desirable. The rental rates are very reasonable and a great value.
We truly value your feedback and invite you to stop by at any time if you every have any questions/concerns. Our door is always open!

Apartment Review from an Independent Evaluator

What a nice community with great sized apartments. They have really nice amenities. Everything you need is here.
Thank you for continuing to share your experience! We hope that from all of our resident feedback, we'll be able to further exceed your expectations. Please continue to let us know how we can be of assistance in the future.

Apartment Review from a Current Renter

Students here and more noise.
Thank you for your feedback. We appreciate you voicing your concerns and are currently looking into the issues you've mentioned in your review. We're sorry that you are experiencing problems with noise from your neighbors; please contact the main office number after hours to have our courtesy officer respond to any noise complaint. Due to Fair Housing laws, any applicant who meets our qualifying criteria is permitted to live at our community. However, we do not accept cosigners or guarantors at our community; therefore all applicants must qualify on their own. Please let us know if there are any other concerns you wish to discuss, as your feedback helps us to continue to build on our service. Thank you again for your feedback.

Apartment Review from a Current Renter

I am happy with my apartment, but I would not recommend based on the security gates. The physical layout of the gates is not conducive to using the security system when the gates actually function. The simple solution - become like other apartment complexes that have the remote gate access instead of the card (which requires you to go over the speed bump & halt in the narrow space in front of the gate and then open your window to swipe the card). The gate also doesn't use out of state numbers. Other apartment complexes don't have that problem. It's time to join the 21st century with remote access and the ability to call all USA numbers.
Thank you for your feedback. We appreciate you voicing your concerns and are currently looking into the issues you've mentioned in your review. Please let us know if there are any other concerns you wish to discuss, as your feedback helps us to continue to build on our service. Thank you again for your feedback.

Apartment Review from a Current Renter

Good especially for folks who need three bedrooms as many new communities in the area are limited to two bedrooms. Strong management, good staff. Good management company. Good location.

Apartment Review from an Independent Evaluator

The property had an excellent appearance. The amenities were in great repair and clean. The apartment's floor plan effectively used the space and was an open floor plan. The associate was excellent. She had a personality that I immediately liked. She identified my needs and wants. She compared the needs to the features.

Apartment Review from an Independent Evaluator

The community had a great location and was in great condition.

Apartment Review from a Current Renter

I would recommend this apartment because the apartments are spacious and greatly equipped, on the other hand the noise level makes me feel like I live in a low income or poverty area.
Thank you for the feedback. I hope you continue to allow us to work with you and address the concerns you noted on your survey. We will follow-up with you personally and/or update our progress on this review. We thank you for being patient with us.

Apartment Review from an Independent Evaluator

She did a good job with showing me around the community. The only thing that I would suggest is that she slow down a bit as she had me spinning a little.

Apartment Review from a Current Renter

Nice quality

Apartment Review from a Current Renter

Based on my experience to date, I would highly recommend RSJ because this community will exceed expectations.

Apartment Review from a Current Renter

Overall it is comfortable, affordable, friendly, and safe.

Apartment Review from a Current Renter

Recommend the convenience of the location but would not recommend bracause rent goes up every renewal