Preserve at Ballantyne Commons

Charlotte, NC


Preserve at Ballantyne Commons

The Preserve at Ballantyne Commons offers you an address of distinction, where you'll experience impeccable service, superb amenities, and a lifestyle of comfort and convenience. We are located within walking distance to shopping, where you will discover exquisite dining, unique shopping boutiques, and a superlative 22 Cinema Theater.

Location

11280 Foxhaven Drive
Charlotte, NC 28277
Overall Rating
Met My Needs
Overall value
Service Quality
91% 361 out of 398 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

The rent increases are much more than anticipated. This came as quite a shock when renewal lease was sent. I know that prices, mortgages, etc. increase, however; it really doesn't consider the tenant history. It almost seems like they just want the highest rate and would appear to just want new tenants yearly.
Debra,

Thank you for making Preserve at Ballantyne Commons your home. I'm glad that you are satisfied with your apartment and I hope that you and Daniel will be here for many years to come.

Renewal rates are based on a number of factors including market trends and occupancy and our renewal rates continue to be in line with our competitors. We have many residents that have lived her 10+ years and we value being able to "brag" about that! We are constantly making improvements to the community and I'm happy to share the improvements we've made this past year.

Thank you for taking the time to complete this survey. If you have any other questions or concerns, feel free to contact the office directly.

Apartment Review from a Current Renter

It's quiet comfortable and well kept.
Thank you for taking the time to respond to our pre-renewal survey. We appreciate your compliments of the community and staff. We are proud of our community and we're glad that you are too! We are honored to have you as a resident and hope you will live here for many years to come. As always, please don't hesitate to contact me directly if you ever have a concern.

Apartment Review from an Independent Evaluator

I would definitely lease an apartment there. It was a little out of my price range, though. The amenities were top notch, and I could tell I would enjoy living at the community. It really had that homey feeling.
Thank you for taking the time to complete our survey. Your impression of our community and leasing staff are extremely important to us. We strive to exceed the industry's standard expectations and value your feedback. Please let us know if we can do anything to assist in your decision to make the Preserve at Ballantyne Commons your new home.

Apartment Review from a Current Renter

Unfortunately, the abundance of families and children (and families that don't watch their children) seem to be prioritized over residents in good standing. This area is up and coming - I think children should have a safe place to play but this should not include busy roads or places without a sidewalk. The community has many areas for families and although we all have the same freedoms to use "what we are paying for" I think the single , working, adults within the community are quite shunned by the families within the community.
Thank you for making Preserve at Ballantyne Commons your home. We appreciate your honest comments regarding our community. We value and strive to meet the needs of all of our residents (singles, families, young and old). We are proud of our diverse community.

You also made mention of your renewal rates. They are based on a number of factors including market trends and occupancy; and our renewal rates continue to be in line with our competitors.

Thank you for making the Preserve at Ballantyne Commons you home. If you have any other concerns, feel free to contact the office directly.

Preserve Management

Apartment Review from an Independent Evaluator

The community was nice and the management was courteous. There were marvelous views on the property.
Thank you for taking the time to review our property. Your impression of our community and leasing staff are extremely important to us. We strive to exceed the industry's standard expectations and we value your wonderful feedback.

Apartment Review from a Current Renter

Way too many Indian residents who throw trash outside and hang clothes from their porch
Thank you for taking the time to complete our survey. We appreciate all your feedback. If you ever have any issues or areas of concern, please don't hesitate to contact the leasing office. We will certainly continue paying close attention to our beautiful grounds. We appreciate you making The Preserve your home and your feedback is very important to us as we strive to improve.

Apartment Review from an Independent Evaluator

I thought the leasing professional was exceptional in describing the apartment and encouraging me to lease with the community. The community is conveniently located.
Thank you for taking the time to review our property. Your impression of our community and leasing staff are extremely important to us. We strive to exceed the industry's standard expectations and value your feedback.

Apartment Review from a Current Renter

Great well kept community
Thank you for taking time to review our property. Your impression of our community is extremely important to us and we appreciate your wonderful feedback!

Apartment Review from a Current Renter

Friendly community especially the staff!
Thank you for taking the time to respond to your pre-renewal survey. We are happy to know that you are satisfied in your apartment home. We use these surveys to help us identify and improve areas of opportunity. If you should ever have a problem or concern, don't hesitate to contact me directly. Thank you for choosing to make The Preserve at Ballantyne Commons your home.

Warm Regards,

Apartment Review from a Current Renter

price
Thank you for responding to a renewal survey at the Preserve.
I see that you are concerned about the rental rates. Although there is little I can do about the rates, I would like the opportunity to discuss your renewal in person.

We are constantly striving to improve our property while maintaining a fair market value. I believe if you were to shop other communities in the area, you will find that our rates are very fair. Please stop by the leasing office before your renewal offer expires.

Thank you.

Apartment Review from an Independent Evaluator

Overall, I feel like this place would be a nice place to live. It gave me a warm and comfortable feeling. The place seemed to be quiet, the grounds were beautiful, the amenities were decent for the area, the rates were reasonable for the area, and the office staff was all very friendly. The apartment homes were not as up-to-date like the newer apartment homes but they have been remodeled so I could tell that management took great pride in this community. I would love to call this place home.
Thank you for your review. Your impression of our community and leasing staff are extremely important to us. We strive to exceed the industry's standard expectations and value your feedback. Please let us know if we can do anything to assist in your decision to make the Preserve at Ballantyne Commons your new home.

Preserve Management

Apartment Review from an Independent Evaluator

I felt that the price was that high because of the location; not the features inside of the apartment.

Apartment Review from a Current Renter

Location. Amenities. Spacious. Friendly staff.
Dear Naim,

Thank you for making Preserve at Ballantyne Commons your home. We appreciate your compliments regarding the staff, amenities and location. Renewal rates are based on a number of factors including market trends and occupancy and our renewal rates continue to be in line with our competitors. If you have any other questions or concerns, feel free to contact the office directly.

Thank you for taking the time to complete this survey. All feedback is reviewed and it helps us to make changes as needed.

Kind Regards,
Marquita

Apartment Review from a Current Renter

some equipments are getting old and weoking no good such as garage door motor, refrigerator,ceiling fun in buth room ...
Dear Kazunobu,
As our community ages, we are constantly challenged with keeping our community looking and running like a new property. Our maintenance team works extremely hard to keep everything in working order and we replace equipment as needed. I encourage you to submit a work order for anything that is not working properly in your apartment and we will gladly get it taken care of. We always strive to ensure our residents live in a maintenance free apartment. Please don't hesitate to contact the leasing office if you have additional concerns.

Warm Regards,
Marquita

Apartment Review from an Independent Evaluator

The community at Ballantyne Commons was like no other. It was in the perfect area and the residents seemed to be like a close knit family. The leasing professionals were superb and catered to your needs. They make the experience personalized so you do not feel like they are just going through the motions. I would definitely like to call a place like that home.
Good evening,

Thank you for taking the time to complete our survey. Your impression of our community and leasing staff are extremely important to us. We strive to exceed the industry's standard expectations and value your feedback.

I would love to know your name or which associate toured you through our beautiful community. I would like recognize my associate for a job well done! I'm glad to know that you would feel comfortable calling the Preserve at Ballantyne Commons your new home.

Sincerely,
Marquita Roye