Preserve at Ballantyne Commons

Charlotte, NC


Preserve at Ballantyne Commons

The Preserve at Ballantyne Commons offers you an address of distinction, where you'll experience impeccable service, superb amenities, and a lifestyle of comfort and convenience. We are located within walking distance to shopping, where you will discover exquisite dining, unique shopping boutiques, and a superlative 22 Cinema Theater.

Location

11280 Foxhaven Drive
Charlotte, NC 28277
Overall Rating
Met My Needs
Overall value
Service Quality
91% 361 out of 398 renters
recommend this apartment.

Reviews

Apartment Review from an Independent Evaluator

I would have liked to see better Fitness Center options for a community such as that.
Thank you for taking the time to complete our survey. Your impression of our community is extremely important to us. We strive to exceed the industry's standard expectations and value your feedback. Please let us know if we can do anything to assist in your decision to make the Preserve at Ballantyne Commons your new home.

Apartment Review from a Current Renter

Great Location
Thank you for taking the time to respond to your pre-renewal survey. We are happy to know that you are satisfied in your apartment home. We do use these surveys to help us identify and improve areas of opportunity. If you should ever have a problem or concern, don't hesitate to contact me directly. Thank you for choosing to make The Preserve at Ballantyne Commons your home.

Apartment Review from a Current Renter

Excellent location. Office staff very helpful!
Thank you for taking the time to respond to your pre-renewal survey. We are happy to know that you are satisfied in your apartment home. We use these surveys to help us identify and improve areas of opportunity. If you should ever have a problem or concern, don't hesitate to contact me directly. Thank you for choosing to make The Preserve at Ballantyne Commons your home.

Apartment Review from a Current Renter

Every year, renting is getting too expensive.
Thank you for taking the time to respond to your pre-renewal survey. We are happy to know that you are satisfied in your apartment home. We do use these surveys to help us identify and improve areas of opportunity.

I was not aware of your neighbors and I looked back over your activity to see if you had ever called in a complaint. Please don't hesitate to call the leasing office the next time your neighbors are loud and we are happy to reach out to them.

Additionally, I realize we all have a budget to live within, however I looked at your rental amount and you have an incredibly rate! Your floor plan is currently leasing for over $1600 and that is the going rate for a 2 bedroom apartment in Ballantyne.

We appreciate you choosing to make The Preserve at Ballantyne Commons your home. I hope you continue to find value in living here. Please don't hesitate to call the office if you have additional concerns.

Warm Regards,

Apartment Review from a Current Renter

Nice common areas. Quite. Safe. Close to my daily errands.
Thank you for taking the time to complete our maintenance survey. Our maintenance team works extremely hard to exceed our resident’s expectations. We appreciate having you as a resident for so many years. Please don't hesitate to contact us if you have future maintenance needs.

Warmest Regards,

Apartment Review from a Current Renter

Great all round experience in living here.
Thank you for taking the time to respond to your pre-renewal survey. We are happy to know that you are satisfied in your apartment home. We are so fortunate to have you as residents and we use these surveys to help us identify and improve areas of opportunity. If you should ever have a problem or concern, don't hesitate to contact me directly. Thank you for choosing to make The Preserve at Ballantyne Commons your home.

Apartment Review from a Current Renter

I love everything about the community, (Staff, landscaping, parking, helping others, yard sales, walking, pool activities, games for the kids, and things for the pets! Close to a shopping mall, it is just wonderful!
Thank you for all the wonderful compliments about the staff and the community! We are so fortunate to have you as a resident for over ten years!! I am happy to know that you are satisfied in your apartment home. If you ever have a problem or concern, please don't hesitate to contact me directly. Thank you for continuing to make The Preserve at Ballantyne Commons your home.

Warmest Regards,

Apartment Review from a Current Renter

I would,because to me it’s home. When I go to the office I’m greeted with a smile. My needs are always met. The staff they know how to communicate with you. They know how to make you feel special.

Apartment Review from an Independent Evaluator

The Leasing Professional was excellent in promoting the community. I saw the clubhouse amenities after seeing the apartment.
Thank you for taking the time to complete our survey. Your impression of our community and leasing staff are extremely important to us. We strive to exceed the industry's standard expectations and value your feedback. Please let us know if we can do anything to assist in your decision to make the Preserve at Ballantyne Commons your new home.

Apartment Review from a Current Renter

We have enjoyed our stay here. The management has made it easy and helpful to address any needs or concerns.

Apartment Review from a Current Renter

The area is perfect and very pretty. I would consider making it all non-smoking as some residents don’t seem to play by the rules. I would also consider moving the playground area to a place in the complex that is more secluded, if possible.

Apartment Review from a Current Renter

I am leaving in this neighborhood for almost 11 years, but the maintenance for last 2 or 3 years is really questionable
I do apologize for the unprofessionalism you have experienced with our maintenance director. Your concern has been discussed and I am confident the situation will improve going forward. Your patience and understanding through all of this is greatly appreciated.

If you have other issues or need to speak to me directly, please don’t hesitate to contact me. We are so fortunate to have you as a resident for so many years and I appreciate you choosing to make the Preserve your home!

Warmest Regards,

Apartment Review from an Independent Evaluator

This community was in a great location with the right pricing and had everything you needed, including a basketball court. Very nice staff.
Your impression of our community and leasing staff are extremely important to us. We strive to exceed the industry's standard expectations and value your feedback. We are honored and appreciate your decision to make the Preserve at Ballantyne Commons your home.

Apartment Review from a Current Renter

I might suggest looking for a place where buildings are more up to date.
Thank you for taking the time to respond to your pre-renewal survey. We are happy to know that you are satisfied in your apartment home. We do use these surveys to help us identify and improve areas of opportunity.
We are a 20 year old property and I am pleased to say- we are actively replacing dated systems and appliances. We are also making necessary repairs and updates to our buildings (both inside & out) to keep our community current and up-to-date.
If you should ever have a problem or concern, don't hesitate to contact me directly. Thank you for choosing to make The Preserve at Ballantyne Commons your home.

Apartment Review from an Independent Evaluator

That was an older community, but so well maintained it looked quite new. The grounds were well kept and the amenities were in good condition. I would have applied for an apartment the same day based on the experience. The apartment I saw was quite lovely and had plenty of space. The rental rate being asked was reasonable. The amenities were average looking, but I would make use of them. The leasing agent was friendly and helped me to feel appreciated as a potential resident. I would recommend the community to others based on the experience.
Thank you for taking the time to rate our property. Your impression of our community and leasing staff are extremely important to us. We strive to exceed the industry's standard expectations and value your feedback. Please let us know if we can do anything to assist in your decision to make the Preserve at Ballantyne Commons your new home.