East End Lofts

Houston, TX


East End Lofts

Location

2115 Runnels Street
Houston, TX 77003
(713) 225-2115
Overall Rating
Met My Needs
Overall value
Service Quality
63% 203 out of 322 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

Broken elevator, leaking roof, constant smells, paper-thin walls, dog poop in hallways, puke in bathroom my gym, and the list goes on ...

Apartment Review from a Current Renter

Parking situation is terrible. Elevator has been down for months. Every time I ask about the status, the "part" they need is a week away.

Apartment Review from an Independent Evaluator

Based on my initial telephone conversation, I was turned off, so it was hard to be excited for the visit. The property was well kept, but a bit dated. Overall, I enjoyed my tour as it was pleasant.
Thank you for taking the time to visit our community. I am pleased to hear that you enjoyed touring our community, our goal is to provide outstanding customer service to all.

Apartment Review from an Independent Evaluator

The pricing was decent, I loved the historic look and the natural wood flooring. The leasing agent there was awesome.
Hello,

Thank you so much for visiting our community! I am very pleased to hear you had a positive experience. I am glad you liked our historic look, we take pride in our community and delivering great customer service.

Regards,

Rocio Arreola
Community Director

Apartment Review from an Independent Evaluator

The Marquis Lofts downtown were very well maintained and inviting. I felt at home upon arrival. It was a unique experience and I wish I was living there already. The leasing professional was very professional and the amenities were awesome. I cannot wait to sign the lease!
Thank you so much for your review. We do strive to provide the best community and service for everyone.

Apartment Review from a Current Renter

The safety and security concerns are worse than I anticipated. The architecture is cool and could make a nice apartment space for long-term living. Jason didn't put his best foot forward early on and the other time I interacted with him (after he had spoken with his boss) he overcompensated and appeared fake. My apartment smells like chemicals but I am not sure if it is natural to the loft experience; I thought it may a result of a fresh coat of paint, but it still smells strongly after a full week.
Brock, thank you for taking the time to give us your feedback. It is regretful that your move-in experience was more difficult than it needed to be. It is neither our intent nor our standard to create diffulties during such stressful times. If you would like to discuss your experience further, please feel free to call us at 713-225-2115. Thank you, Jason

Apartment Review from an Independent Evaluator

As a real customer I would lease there based on the location, the community environment, features/amenities, floor plans, staff and rental rates.
Thank you for taking the time to give us a review. We do try our best to give everyone wonderful service and a community they would be proud to call home.

Apartment Review from an Independent Evaluator

The community was really nice and seemed to cater to the downtown city life. Everything was clean and full of character. The gym was nice and had a lot of machines. I especially liked that the leasing agent said I would have access to the conference room and even the common areas of the clubhouse 24/7. The leasing agent was very friendly and she tried to help me stay within my budget.
Thank you so much for taking the time to give us a review. We are so happy that you had a positive experience while visiting us at The Marquis Downtown Lofts.

Apartment Review from a Current Renter

Every location has it positives and negatives, great overall experience living here.
Thank you so much for your review. We are so happy to read that you have enjoyed your overall experience at The Marquis Downtown Lofts.

Apartment Review from an Independent Evaluator

The community was maintained well. The current pricing was a really good deal for the area.

Apartment Review from an Independent Evaluator

My perception of the community was pretty decent. I liked the very historic feel. They could offer more amenities, instead of just the fitness room for the price they were asking. The rental rates did not match the neighborhood.
Thank you for your review and we appreciate your feedback.

Apartment Review from a Current Renter

I have told a lot of people about it. Everyone loves t com to my house for Movie night.

Apartment Review from an Independent Evaluator

This is an older property that used to be a warehouse. No apartment is alike they are all different in some kind of way. The community has been kept in good condition. The apartments are older, but they do not feel older. The amenities of the property are very different.
Thank you so much for taking the time to give us the review. We are very proud of our community.

Apartment Review from a Current Renter

I wouldn't wish that awful apt complex on anyone. I have had an awful experience at the Marquis Downtown Lofts.
It is with great regret you may have had an unpleasant experience while living at The Marquis Downtown Lofts. We have many residents who reside in our community that do enjoy living here and we continue to strive to offer our residents a pleasant lifestyle. Please feel free to contact us to discuss any specific issues you may have had at 713-225-2115.

Apartment Review from an Independent Evaluator

My perceptions as a real customer considering leasing at Marquis Downtown Houston was as feeling of being well take care of. I felt like management would care about making sure that I was happy living there. My impression of the leasing professional was a very good one. I would definitely refer this community to others.
Thank you so much for taking the time to give us your feedback. We are so glad to see that you had such a positive experience visiting us at the Marquis Downtown Lofts.