East End Lofts

Houston, TX


East End Lofts

Location

2115 Runnels Street
Houston, TX 77003
(713) 225-2115
Overall Rating
Met My Needs
Overall value
Service Quality
63% 203 out of 322 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

I love the design of the complex and my unit but the building hallways are always dirty residents leave trash and it is not enforced much for clean up. Just this weekend someone left syroform what if pets eat that it is everywhere near the building 6 elevator and throughout building 6 I would be surprised if it actually cleaned up by the cleaning crew. 3rd floor building 6 near the elevator next to the camera those residents put out trash that spilled all over the floor and the entire hallway smelled of fish this went on for a week and the stain is still there! Mop the hallways if rules will not be enforced pay someone to do the cleaning. It will be a better sale point when you all are showing units.

Apartment Review from a Current Renter

If you want your property damaged and stuff broken into then I’ll recommsend you to this apt complex.

Apartment Review from an Independent Evaluator

This historic building was in the heart of downtown and the apartments looked really cool inside and were at a good price.
We are glad you enjoyed the property and appreciate you sharing your thoughts. Have a great evening!

Apartment Review from a Current Renter

I already have recommended to my brother. The location is stellar, especially for the price, and the management is more than satisfactory, which is often hard to say for an apt complex.

Apartment Review from a Current Renter

Need some night watch for the random kids from the neighborhood swimming at night and a couple of burglaries that have occurred. Overall, its a great staff and maintenance department.

Apartment Review from a Current Renter

Would: beautiful living, great area, decent amenities
Would not: guest parking, valet service is not consistent, lack of office communication

Apartment Review from a Current Renter

The old staff was a lot better. The current staff acts like they don’t know what’s going on. They don’t communicate with each other and make empty promises. I will be moving.

Apartment Review from a Current Renter

Currently I would not recommend the complex to anyone I know due to the fact that nearly all of the reasons we originally rented are now cease to exist. Bring back security, food trucks, monthly community events, and keep the yoga going!

Apartment Review from a Current Renter

Until management becomes better and the finishes and appliances are on level with some other luxury apartments in Houston I would not recommend this property. There are comparable luxury properties in the price range of these in better locations in and around downtown Houston.

Apartment Review from a Current Renter

Things break a lot... but they also get fixed very quickly. Parking is still rough at times.
Hello,

I am glad to see you are satisfied with your level of service. Our goal every day is to make sure everybody is as comfortable as possible in their home. We really appreciate your kind words and honest feedback.

Again, thank you so much for choosing us as your home. Please Let me know if there is anything else I can do for you.

Jennifer Haney
Community Director

Apartment Review from a Current Renter

Really nice place to leave and very secured
Hi!

I am so glad you love it here! We are happy to have you as a resident and that you choose to call us home. Please let us know if there is anything you need.

Sincerely,
Jennifer Haney
Community Director

Apartment Review from a Current Renter

Would! This is the best place, community and makes all residents feel safe and welcome
Torie, thank you so much for your kind words! Resident happiness is our ultimate goal each and every day, we are glad to know you are at home here.

Apartment Review from a Current Renter

I would recommend due to the convenience of being downtown. I am bothered by the lack of cameras here. Residents violate rules regarding dogs, they poop inside and don't clean it up...stairways don't get clean regularly.

Apartment Review from a Current Renter

Noisy, walls are thin, creaking floors above apartment, very noisy.
Hi,

Thank you so much for your feedback, it is much appreciated. We are glad you enjoy your relationship with the maintenance and office teams here on property, we strive to make everybody as comfortable in their home as possible. Part of the charm of the original buildings is the original wood flooring from it's construction in 1880; we also have another section built after 1905 that is of concrete construction. If you feel the concrete area would be a better fit, we would be more than happy to assist with a possible transfer. We truly love having you here as a resident. Please feel free to reach out if there is anything else you may need.

Sincerely,

Jennifer Haney
Community Director

Apartment Review from a Current Renter

Probably not. the living space is cool but maintenance and amenities are a deterrent. Plus parking is ridiculous - for residents.