Reviews
Apartment Review from an Independent Evaluator
As a real customer, I felt this was a beautiful community. I would consider living there if I did not currently have a home and I was looking. The property was beautiful and the leasing agent presented herself professionally.
Apartment Review from a Current Renter
Without doubt I will recommend the Marquis at Westchase to family and friends. I have already done so with my coworkers expressing to them the great quality of life provided in this community and above all the professionalism of its personnel dedicated to provide the best positive experience to its residents.
Dear John,
I wanted to take a moment and thank you for filling out our online survey regarding your living experience with us so far. We are so happy that you are a part of our community!
I know your time here will be very brief as you are looking to purchase a home but please let us know if there is anything we can do to enhance your living experience with us.
If anything changes please know we would love for you to continue to call the Marquis at Westchase your home, please let us know what we can do to make that happen!
Best regards,
Ariana Seraile
I wanted to take a moment and thank you for filling out our online survey regarding your living experience with us so far. We are so happy that you are a part of our community!
I know your time here will be very brief as you are looking to purchase a home but please let us know if there is anything we can do to enhance your living experience with us.
If anything changes please know we would love for you to continue to call the Marquis at Westchase your home, please let us know what we can do to make that happen!
Best regards,
Ariana Seraile
Apartment Review from a Current Renter
Tenants noise. Loud music 24/7 management does not handle properly the complaints
Nelly,
First off allow me to introduce myself. My name is Ariana Seraile and I am the new community director. Thank you for taking the time out of your day to fill out our online survey regarding your experience at the Marquis at Westchase.
We are sorry to hear that your experience fell short of your expectations. We are committed to Enhancing Lives the CWS Way, please know, that it is through feedback like yours that we can honor our commitment to enhancing lives.
I would love to speak to you so that I gain more insight in regards to the noise issue you have. When would be a good time for me to contact you? If it is easier, you may contact us at 713-555-1212.
Respectfully,
Ariana Seraile
First off allow me to introduce myself. My name is Ariana Seraile and I am the new community director. Thank you for taking the time out of your day to fill out our online survey regarding your experience at the Marquis at Westchase.
We are sorry to hear that your experience fell short of your expectations. We are committed to Enhancing Lives the CWS Way, please know, that it is through feedback like yours that we can honor our commitment to enhancing lives.
I would love to speak to you so that I gain more insight in regards to the noise issue you have. When would be a good time for me to contact you? If it is easier, you may contact us at 713-555-1212.
Respectfully,
Ariana Seraile
Apartment Review from a Current Renter
I wouldn't because of the lack of amenities for the cost. And also due to the fact that there is absolutely no sound proofing between upstairs/downstairs neighbors
Apartment Review from an Independent Evaluator
The community location was great, it was close to Westheimer Road, which had a lot of restaurants and stores. The premises was very well maintained the the staff was great and friendly. The apartments were clean and had wooden floors and attached garages, which was convenient if you were concerned about your car.
Thanks so much for your survey. We take pride in our Customer Service and we are glad you were able to experience our CWS cultures and values. Again, we thank you for your awesome survey. Should you have any questions or concerns about leasing your new home at the Marquis at Westchase, please let me know. Have a wonderful weekend!
Apartment Review from a Current Renter
Price is now higher than the value.
Dear Valued resident, please contact the leasing office so we can discuss your renewal offers. Our goal is to make sure that every resident understands and can clearly see the value of our homes. You can reach me directly at elindsey@cwsapartments.com or 281-368-8300. I look forward to hearing from you. Best regards, Elanna Thornton-Lindsey
Nice apartments, poor service.
Great community, quiet and pet friendly. The apartment upgrades are nice, though they've stopped putting in granite and are now painting the kitchen counters. New on-site management is nice but terrible with follow up and follow through.
Dear Valued Resident, please accept our apologies for the lack of follow-up from the leasing office. This is a matter that will be addressed right away to prevent any further delay in communication with our residents. Please contact the leasing office during our normal business hours so we can talk about this. 281-368-8300. Best regards, Elanna Thornton-Lindsey
Apartment Review from a Current Renter
The aforementioned concerns are the primary reason I would not recommend the community. People deserve working appliances and respectful interactions with others. Begging for work to be completed and getting the run around is not the way things should be done.
Dear Ms. King, Thank you very much for your review. I greatly apologize for not being able to meet your expectations during your stay. I have addressed the issues according to your review and I would like to further discuss the matters with you. I greatly miss you and please call the leasing office so I can chat with you. Have a wonderful day, Ms. King.
Apartment Review from a Current Renter
Office staff are unskilled in all the aspects of how rent payments are to be made.
Dear Valued Resident, thank you very much for your response. I greatly apologize for the unfortunate experience you've had with us. Please contact our leasing office so we can discuss what has happened. I can be reached at the office during normal business hours at 281-368-8300. Thanks so much.
Apartment Review from a Current Renter
I will recommend it but with warnings.
Thank you very much for completing our survey. We value each and every feedback that we get and I personally would love to speak with you in regards to yours. Please contact me at the Leasing office @ 281-368-8300 so we can further discuss your experience with us. Thanks again for your feedback and look forward to hearing from you. Have a great day!
Apartment Review from an Independent Evaluator
The leasing agent was very nice and professional. The property was quiet, and the surrounding area was good for shopping and eating.
Dear valued furture Resident, Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us! We are so glad that you will be living here with us! We are confident that you will love Marquis at Westchase; it's a great place to call home!
Apartment Review from a Current Renter
When we first came here, and Ellie Sweeney was still running it, I would have said Very Likely, but it has gone downhill.
Dear Valued Resident, I greatly apologize for the unpleasant experience you've had during our transition time. I've tried to call you this morning and I'd like to speak with you more in depth. Please contact the leasing office at your earliest convenience. Our office number is 281-368-8300.
Apartment Review from a Current Renter
The community is quiet and safe.
Apartment Review from a Current Renter
TOO EXPENSIVE. UNSTABLE OFFICE STAFF. AND TOO OLD APARTMENTS
Dear Valued Resident, Thank you so much for taking the time to fill out our online survey regarding your living experience with us so far. I hate to hear your experience has fallen short of your expectations. At the Marquis at Westchase, we strive every day to exceed expectations. Please let me know when I can contact you so we can start to exceed your expectations! If it is easier for you to contact us, you may do so at 281-368-8300. We look forward to speaking with you and getting the opportunity to change your perception to a very positive one!
Apartment Review from a Current Renter
Depending on who is working the front office, i would hate to refer someone and they are not treated well.
Dear Valued Resident,
I wanted to take a moment and thank you for filling out our online survey regarding your living experience with us so far. We are so happy that you are a part of our community! Please let us know if there is anything we can do to enhance your living experience with us. We will be reaching out to you again in a few weeks to discuss your renewal options with us. We would love for you to continue to call the Marquis at Westchase, your home, please let us know what we can do to make that happen.
I wanted to take a moment and thank you for filling out our online survey regarding your living experience with us so far. We are so happy that you are a part of our community! Please let us know if there is anything we can do to enhance your living experience with us. We will be reaching out to you again in a few weeks to discuss your renewal options with us. We would love for you to continue to call the Marquis at Westchase, your home, please let us know what we can do to make that happen.
Let us know how we can further assist you in your new home search. We are confident that you would love Marquis at Westchase; it’s a great place to call home!
Best regards,
Ariana Seraile
Community Director