The Marquis at Brushy Creek

Austin, TX


The Marquis at Brushy Creek

The grand vision behind this exclusive residence was to blend the comforts of a home with the amenities and services of a luxury resort. Expansive one, two, and three bedroom homes boast unique features like designer color schemes, gourmet kitchens, custom home features and private patios or balconies help create a tranquil escape from the stress of everyday life. Just outside your front door you’ll find even more exceptional amenities. Lounge by the resort-style pool, keep fit in the state-of-the-art fitness center, or take a walk through the property and stop in at the dog park. Located close to major thoroughfares, the excellent schools in the Round Rock ISD, near a menu of shopping, dining, entertainment and major employers, The Marquis at Brushy Creek serves as an inspiration to luxury living and has reached an entirely new level of sophistication.

Location

15510 Ranch Road 620 N
Austin, TX 78717
Overall Rating
Met My Needs
Overall value
Service Quality
64% 257 out of 401 renters
recommend this apartment.

Reviews

Apartment Review from an Independent Evaluator

I would have leased there based on the homey vibe from the homes and the dog park. I really liked that they had a huge off leash dog park, and I run so the quarter mile trail was also very appealing. I could also tell that they liked to keep a clean community so that certainly sold me on the property.
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!

Let us know how we can further assist you in your new home search. We are confident that you would love Marquis at Brushy Creek; it’s a great place to call home!

Best regards,
Marquis @ Brushy Creek Team!

Apartment Review from an Independent Evaluator

Beautiful and tranquil retreat that was surrounded by lush trees and scenic landscaping. The leasing professional was wonderful and gave me a great presentation. I would refer others to this community.
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!

Let us know how we can further assist you in your new home search. We are confident that you would love Marquis at Brushy Creek; it’s a great place to call home!

Best regards,
Marquis @ Brushy Creek Team!

Apartment Review from a Current Renter

It's a good community. Would be better with a designated area for kids to play. And more parking! And cleaner hallways.

Apartment Review from a Current Renter

Depends on if they have children or what their family situation is.
I wanted to take a moment and thank you for filling out our online survey regarding your living experience with us so far. We are so happy that you are a part of our community!

Please let us know if there is anything we can do to enhance your living experience with us. We will be reaching out to you again in a few weeks to discuss your renewal options with us.

We would love for you to continue to call the Marquis at Brushy Creek, your home, please let us know what we can do to make that happen!

Best regards,

Apartment Review from an Independent Evaluator

I was impressed when driving up to the community. The buildings were well maintained and the grounds were very clean. The leasing consultant was very nice and professional. She seemed very genuine while helping me determine my needs.
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!

Let us know how we can further assist you in your new home search. We are confident that you would love Marquis at Brushy Creek; it’s a great place to call home!

Best regards,
Marquis @ Brushy Creek Team!

Apartment Review from a Current Renter

The kids have taken over the apartment complex and don't seem to respect Iher residents. They are contantly I the streets riding bikes, skateboards, scooters, etc and have no regard for cars driving past. I have witnessed kids jumping out in front of cars or not moving out the street while cars are trying to park. The sad thing is these are smaller kids that don't have parental supervision while they are running wild outside.
Dear Resident-

Thank you for taking the time to share your thoughts and feedback on our property. While we are a family friendly community who welcomes children of every age, we do take the safety of all of our residents very seriously. As you may have seen this week; our management team sent out a resident wide email in regards to this concern.

Thank you again for reaching out. Please don't hesitate to give our office a call with any other questions or concerns.

Best,
Marquis at Brushy Creek Management

Apartment Review from a Current Renter

I know of some complexes that allow long term residents to lock in an affordable rate b3cause they don5 plan on moving. That isnt the case. I have lived in the complex over 6 years. About 3-4 different leading companies and it appears only the initial owner was concerned with keeping long term residents satisfied.
Thank you so much for taking the time to fill out our online survey regarding your living experience with us. I hate to hear your experience has fallen short of your expectations.

We value our residents and retention is one of our main priorities. We are consistently striving to be comparable to the Austin market and keep our residents satisfied.


Apartment Review from a Current Renter

I don't know why I wouldn't recommend it, honestly, there's way too many positive things to say about our experience! We love it here.
Thank you so much for filling out a survey about your living experience at The Marquis at Brushy Creek. We take pride in our customer service and always welcome any feedback. Thank you for calling The Marquis at Brushy Creek your home and we hope that we can continue to provide an exceptional living experience for you.
Best Regards,
Marquis @ Brushy Creek Team!

Apartment Review from a Current Renter

I would because its a very nice complex.
I wanted to take a moment and thank you for filling out our online survey regarding your living experience with us so far. We are so happy that you choose to stay another year with us!

Please let us know if there is anything we can do to enhance your living experience with us.

Best Regards,
Marquis @ Brushy Creek Team!

Apartment Review from an Independent Evaluator

The leasing professional was genuinely interested in my needs and was helpful. He seemed to care about their residents and the community.
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!

Let us know how we can further assist you in your new home search. We are confident that you would love Marquis at Brushy Creek; it’s a great place to call home!

Best regards,

Apartment Review from a Current Renter

Because of the exorbant amount of animal feces in grass and bird poop that is way too much for me so I would assume the same for other families with children.
Thank you for taking the time to provide this feedback. We are disheartened to hear about your experiences here at Brushy Creek.
We have taken steps over the past year to address our friendly animals by installing an additional 10 new pet waste stations so our residents have easy access to them throughout all grassy areas. We will continue to monitor this issue and address any residents not following our strict animal clean up policy.

Thank you again for taking the time to share this feedback, please don't hesitate to contact the office with any other concerns.

Sincerely,
Management team- Marquis at Brushy Creek

Apartment Review from an Independent Evaluator

Overall I was very impressed with the property. The apartment toured was very large for the money and well laid out to meet all needs for a two bedroom, two bath configuration. The pool area was extremely inviting and the garage with back door to a breezeway leading to the apartment was a very nice touch. The dog park was a great feature and the hiking trails offered a great outdoor experience for hikers and joggers. I would definitely put the property on my AAA list for what was offered for the price.
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!

Let us know how we can further assist you in your new home search. We are confident that you would love Marquis at Brushy Creek; it’s a great place to call home!

DO NOT MOVE IN!!!!

I have lived here for a long time and everyday it gets worst! The hallways stairs railings are all full of bird poop and so dirty. There is dog poop everywhere and the office those not care. There is no parking after 10pm and don't even think about inviting people over. Let me tell you about the pool, the pool is yellow you dont even want to swim in it anymore. The gym is missing everything and is not taken care, the laundry machines dont even work and the office is rude!!!!

Stay away from this place!!

Stay away from this place!!

I lived in these apartments for over a year. If not for access to Great Oaks Elementary, the home school - I would have given this one star. My list of complaints in big:

Parking - It's crazy that you have to pay for a garage or a car port to find parking reasonably close to your apartment on weekdays. There are no assigned spots for residents. Although, this got better towards the end of my lease.

Visitor Parking - This is a complete nightmare. They have literally 10 - 15 spots for visitors. Half of them are hidden away and someone visiting you for the first time will never find them. If they park in spots not marked "Visitors" they will get towed with a $200 charge to get your car back.

Hardwood floors - They charge a premium for "Hardwood Floors". They are nothing more than thin strips of wood stuck to bare concrete (not sure what you call these). They are really hard even to walk on. They have these even in the bathrooms and they keep coming off when the floor gets wet. Not even worth an extra dollar.

Move out nightmare - I was never offered a walk through when I was moving out. I was hit with a $250 bill for painting the whole apartment. While, all I had were a few scratches on about 4 walls. I even have pictures that the apartment sent me, to back this up. When asked for a walk through about 10 days after I left, they said they couldn't do that because some one else had moved in. When I moved out they told me that there would be no charges for touch ups, which these are. Later they claimed that this was standard process. I tried to reason with them over email - I would get a reply from them once in 3 or 4 days. I tried calling them and it would always go to a voice mail. I have heard similar complaints from other tenants who moved out during the same time. I am glad I moved out of there.

They had billed me for other damages that I gladly paid. Its not the money, but the dishonesty that I am dissapointed about. Hope this steers at least some people away from these apartments....
Thank you for taking the time to write this review. I am sorry to hear that your move out was not an easy process. We have been working really hard to make sure that our residents are comfortable having guest and finding parking.

Now when it comes to charges for move out I would like for you to contact me here in the office so we can speak more about this.

Thank you,

Lucas Cantu
512-828-4100

Apartment Review from an Independent Evaluator

This was a beautiful community situated in a quiet area and setting. The apartments were modern and classy. The bedroom was large and memorable. The bathroom was large and had a great overall feel to it. I would be very excited about calling a place like this home.
Thank you for taking the time to write this review about our community. We are glad you enjoyed our place. Here with CWS we try to provide the best living experience we can offer.

We look forward to having you as one of our residents!

Thank you,

Lucas Cantu