Reviews
Apartment Review from a Current Renter
Rent and fees are inflated for the area.
Apartment Review from a Current Renter
The aforementioned issues with an unresponsive front office.
In the past two years, I have had two separate flooding issues where I had to have industrial fans in my apartment for days which is not only an extreme inconvenience, it also raised my electric bill. The office did absolutely nothing to help accommodate me or offer to pay the difference for the increased costs.
Due to these flooding issues and having to have had the carpet ripped up to be dried, you can imagine the carpet is in terrible shape. When I resigned my lease last year, one of the conditions that was agreed upon was if not a full replacement of my carpet, they would at least have it stretched so there are not nails poking out. That was almost a year ago and nothing has been done and there are still nails that peek through the ends of the carpet from where it was pulled up.
In the past two years, I have had two separate flooding issues where I had to have industrial fans in my apartment for days which is not only an extreme inconvenience, it also raised my electric bill. The office did absolutely nothing to help accommodate me or offer to pay the difference for the increased costs.
Due to these flooding issues and having to have had the carpet ripped up to be dried, you can imagine the carpet is in terrible shape. When I resigned my lease last year, one of the conditions that was agreed upon was if not a full replacement of my carpet, they would at least have it stretched so there are not nails poking out. That was almost a year ago and nothing has been done and there are still nails that peek through the ends of the carpet from where it was pulled up.
Dear Resident,
I hate to hear your experience has fallen short of your expectations and I would love the opportunity to help you with these issues. Please contact us at 404.633.4205. I look forward to speaking with you and getting the opportunity to change your perception to a very positive one!
Respectfully,
Emily Hester
Community Director
I hate to hear your experience has fallen short of your expectations and I would love the opportunity to help you with these issues. Please contact us at 404.633.4205. I look forward to speaking with you and getting the opportunity to change your perception to a very positive one!
Respectfully,
Emily Hester
Community Director
Apartment Review from a Current Renter
I would not recommend this community because of the limited parking and a lack of solution to that. It is extremely frustrating to be circling the parking lot to find a guest parking spot. At other complexes in the general vicinity do not have assigned parking for residents or guests but just open parking for all.
At The Marq at Brookhaven, we strive every day to exceed expectations. We understand that, like many communities in prime locations in Atlanta, there is a finite number of parking spaces available. We appreciate our residents who, through complying with the necessary rules, make parking work better for the community as a whole.
Sincerely,
Emily Hester
Community Director
Sincerely,
Emily Hester
Community Director
Apartment Review from an Independent Evaluator
The leasing agent was thorough with the presentation and showed me just how happy I would living here at her community.
Apartment Review from an Independent Evaluator
The community was nice. The leasing agent was so friendly, and he was very professional.
Thank you for your feedback! Our goal is to make everyone feel the way you do!
Apartment Review from a Current Renter
Great staff! Efficient, and friendly!
Thank you for letting us know what we are doing right! Feedback like yours is truly encouraging. We will continue to strive every day to make your living experience with us exceptional!
Emily Hester
Community Director
Emily Hester
Community Director
Apartment Review from an Independent Evaluator
The customer service I received was very charismatic.
Thank you so much for taking time out of your day to complete our survey. Your feedback is very valuable and much appreciated!
Apartment Review from an Independent Evaluator
The community was centrally located, convenient to major roads, expressways, city happenings and business needs. The property was tucked back off the main highway, quiet and having many relaxing and attractive spots to enjoy the surroundings. The apartment homes had been very well maintained and nicely upgraded. The staff was polite, poised and professional and made me feel welcome.
Apartment Review from a Current Renter
Again, it is location and possible rate inflation due to questionable marketing of location.
Thank you for your feedback! Getting plugged into a swiftly transitioning neighborhood can be challenging. We love our location within Brookhaven, our proximity to I85, Buford Hwy and 400. We enjoy being just 2 miles from Lenox Square and Phipps Plaza, less than 3 miles from Town Brookhaven and the Brookhaven MARTA Station, and we love being able to hop down to Emory University or Piedmont park with just a 4 mile drive. With the improvements being made along Buford Hwy we are excited to be in the neighborhood and we hope you are too!
Apartment Review from a Current Renter
I would recommend this apartment because of the wonderful location. It is close to several MARTA stations, malls, and restaurants. It is also close to I85. I would also recommend it because the staff is always professional and nice and the maintenance staff are prompt at responding to service requests. In addition, the apartments are nice and comfortable and they just renovated most of the apartments.
Thank you for your encouraging feedback regarding your living experience with us so far. We are so happy that you are a part of our community and that we are meeting your expectations!
Apartment Review from a Current Renter
This complex doesn't live up to the expectations and the cost of rent is high for the way my apartment is. Needs updating... It feels like I'm just paying for location and not the comfortable feeling of my apartment. It's great they updated the gym and the pool but my apartment needs updates especially this carpet.
Thank you for your feedback! I can absolutely help you. Please call me or email me at your earliest convenience so we can discuss our new modern finishes! They are just gorgeous- stainless steel appliances, all new lighting, custom paint color, new fixtures, hardware, faucets, digital thermostats and 2 inch blinds. Our model is open every day for showing. ~Emily Hester, Community Director
Apartment Review from a Current Renter
The staff truly makes it feel like home !
Thank you for your encouraging feedback regarding your living experience with us so far. We are so happy that you are a part of our community and that we are meeting your expectations!
Apartment Review from a Current Renter
Terrible, just terrible. I would never recommend anyone to live here. Especially if this is the way business is carried out to residents who have been here longer than you have taken over the property.
Thank you for taking the time to give us this feedback. I hate to hear your experience has fallen short of your expectations. If there is something I can do for you please contact me. I would very much like the opportunity to change your perception of us to a very positive one! I can be reached at 404.633.4205.
Sincerely,
Emily Hester
Community Director
Sincerely,
Emily Hester
Community Director
Apartment Review from a Current Renter
Too many dogs. Owners do not clean up poop.
CWS Apartment Homes is committed to providing the best in customer service so thank you so much for taking time out of your day to share your review. Your feedback is very valuable and much appreciated!
Apartment Review from a Current Renter
I may recommend a 1 or 2 bedroom to someone without a dog, though the gate problems are very concerning considering the location.
I really appreciate that you have taken time out of your schedule to review our community. Thank you for your specific feedback regarding the gates! I would like to invite you to contact me to tell me more about those issues as well as any other areas in which we can serve you better. Please reach out to me via the property's email or by phone at 404.633.4205 to set up a time to chat that works for you.
Sincerely,
Emily Hester
Community Director
Sincerely,
Emily Hester
Community Director
Sincerely,
Emily Hester
Community Director