SONA Apartments

Austin, TX


SONA Apartments

Location

7900 San Felipe Blvd
Austin, TX 78729
(512) 675-3726
Overall Rating
Met My Needs
Overall value
Service Quality
72% 135 out of 188 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

The apartment looks nice at first glance, but everything inside is wearing quickly. Also, I don't like that someone needs to access my apartment so much. I've never had someone need to get in more than once or twice during a year at any other apartment i've lived in, while it feels like once or twice a month that my apartment is accessed here.
I am sorry to hear that you are not fully happy with your living experience at SoNA. If there is anything we can do to make your current apartment, feel more like home, please let me know.
I apologize for us having to enter our residents' apartments in the year 2014, often. We had many large scale projects we were completing and the City of Austin was attempting to improve our energy efficiency.
Please know that every project we have completed thus far, is to improve the community as a whole, and we definitely do not wish to impede on our residents' happy lifestyle.
Luckily, this upcoming year of 2015, we do not have any major projects planned. Therefore, we should not be entering our residents' apartments.
We hope in the future that you will find SoNA to be a place to call home and would love the chance to make that happen!
Thank you!
Amber King
Community Director of SoNA Apartments

Apartment Review from an Independent Evaluator

This is a quaint community with lots of trees and a small stream that runs through the property. The apartments are small, but arranged nicely and fairly updated. It is well taken care of, but the onsite amenities are few and include a pool area and tennis courts. The staff member I encountered was very engaging and the demonstration was well done.
Thank you so much for your feedback about our community.

We are glad that you have been enjoying your stay at SoNA so far!

If there is anything we can do to make your living experience here any better, please let us know!

We value our residents and want them to be as happy as possible!

Amber King
Community Director

Apartment Review from a Current Renter

Great staff, grounds beautifully maintained, service requests fulfilled quickly.
We are so Happy to hear that you are enjoying your living experience here at SoNA!

Apartment Review from an Independent Evaluator

My perceptions as a real customer considering leasing at this community included a number of significant positives, such as their location to major highways, shopping and restaurants, the renovations the community has gone through, the attractive landscaping and homelike atmosphere of the apartments.
We are so happy to hear that you enjoyed your tour of our community!
CWS’s mission is to provide exceptional service and a unique living experience, to all of our residents. Thank you again for the great feedback on your visit to SoNA Apartments! Take care!

Apartment Review from a Current Renter

It is no longer worth the amount of rent. I had a girlfriend and her son move in last year and then the apartments went under construction, I feel bad that I recommended this place
I would like to thank you for taking the time to complete the survey you received from us recently regarding your living experience!

We are sad to hear that you are not fully satisfied with your living experience here at SoNA Apartments.

CWS’s mission is to provide exceptional service and a unique living experience, to all of our residents. By you providing us with feedback and concerns, we can better ensure each person, experiences exceptional satisfaction with their apartment home.

If there are any suggestions besides the ones we spoke of on our phone call that you may have which would help us increase our level of customer satisfaction, here at SoNA, we would greatly appreciate it.

Take care!

Apartment Review from a Current Renter

It is in a good area, nice grounds, nice staff, and I would recommend this apartment community to those looking for an apartment in this area.
We are so happy to hear that you are enjoying your living experience here at SoNA Apartments. If there is anything we can do to make your living experience any more enjoyable, please do not hesitate to let us know. Best Regards, Amber King

Apartment Review from a Current Renter

I would because the upkeep & all the 2013 renovations look fantastic, and the apartments are in a place where many shopping areas, restaurants, schools, and main roads/highways are nearby.
Hello Sean,

I would like to thank you, for taking the time to complete the survey you received from us, recently.
We are so happy to hear that you are enjoying your living experience here at SoNA Apartments.
If there is anything we can do to make your living experience any more enjoyable, please do not hesitate to let us know!

Take care!

Best Regards,
Misty Dennen

Apartment Review from a Current Renter

I used to recommend it all the time, but now the things that were charming about it don't exist anymore. Plus, the whole trash thing is pretty annoying.
We would like to thank you, for taking the time to complete the survey you received from us recently.

We were sad to hear that you are not fully satisfied with your living experience here at SoNA Apartments. It was a pleasure getting the chance to speak with you this week, so we could help to resolve a lot of these issues.

If there are any other suggestions you may have, that would help us to better SoNA Apartments, we would greatly appreciate it.
We would like to thank you, for taking the time to complete the survey you received from us recently.

We were sad to hear that you are not fully satisfied with your living experience here at SoNA Apartments. It was a pleasure getting the chance to speak with you this week, so we could help to resolve a lot of these issues.

If there are any other suggestions you may have, that would help us to better SoNA Apartments, we would greatly appreciate it.

Apartment Review from an Independent Evaluator

I enjoyed my experience. The leasing agent was knowledgeable of the community and she took time to understand my needs. Everything was neatly organized and decorated and the staff went over and beyond to make sure I was comfortable during my visit.
I would like to thank you, for taking the time to complete the survey you received from us, recently.
We are so happy to hear that you enjoyed your tour of our community! CWS’s mission is to provide exceptional service and a unique living experience, to all of our residents. By our customers providing us with feedback and concerns, we can better ensure each person, experiences exceptional satisfaction with their apartment home. Thank you for coming to visit us at SoNA, it was a pleasure meeting you as well!

Apartment Review from a Current Renter

Its a small community, that is why I would recommend. But its an old complex and falling apart, constantly placing tickets to fix things.
We are sad to hear that you are not fully satisfied with your living experience here at SoNA Apartments. By our residents providing us with feedback and concerns, we can better ensure each person experiences exceptional satisfaction with their apartment home. If there are any suggestions you may have that would help us increase our level of customer satisfaction here at SoNA Apartments, we would greatly appreciate it. Take care!

Apartment Review from a Current Renter

Quiet, trees, comfortable atmosphere.
We are happy to hear that you are enjoying your living experience here at SoNA. CWS€â„¢'s mission is to provide exceptional service and a unique living experience, to all of our residents. If there is anything else we can do to make your living experience any more enjoyable, please do not hesitate to let us know.

Apartment Review from a Current Renter

Every one is concerned and professional.
We are so happy to hear that you are enjoying your living experience here at SoNA Apartments. CWS's mission is to provide exceptional service and a unique living experience, to all of our residents. By our residents providing us with feedback and concerns, we can better ensure each of our residents, experiences exceptional satisfaction with their apartment home. If there is anything we can do to make your living experience any more enjoyable, please do not hesitate to let us know.

Apartment Review from a Current Renter

it's clean, feels safe, close to the highway, maintenance issues are resolved quickly
We are so happy to hear that you are enjoying your living experience here at SoNA Apartments and are pleased with the maintenance service we have provided to you. CWS's mission is to provide exceptional service and a unique living experience, to all of our residents. If there is anything we can do to make your living experience any more enjoyable, please do not hesitate to let us know!

Apartment Review from an Independent Evaluator

The customer service I received from the staff at the community was very good. I was very impressed with the community and staff.
We are so happy to hear that you enjoyed your experience when visiting us here at SoNA Apartments.

CWS’s mission is to provide exceptional service and a unique living experience, to all of our residents. By our customers providing us with feedback and concerns, we can better ensure each person, experiences exceptional satisfaction with their apartment home.

Take care and thank you for your feedback!

Amber King

Apartment Review from a Current Renter

I would recommend these apartments because of the location and the mellow atmosphere
We are so happy to hear that you are enjoying your living experience here at SoNA Apartments.

If there is anything we can do to make your living experience any more enjoyable, please do not hesitate to let us know!

Amber King