SONA Apartments

Austin, TX


SONA Apartments

Location

7900 San Felipe Blvd
Austin, TX 78729
(512) 675-3726
Overall Rating
Met My Needs
Overall value
Service Quality
72% 135 out of 188 renters
recommend this apartment.

Reviews

Apartment Review from an Independent Evaluator

The leasing professional was great. She was friendly and bubbly and had a great presentation. She made me feel important as she gave me her undivided attention. Driving up to the property I could tell that it was an older property but was kept up very well. The apartment itself was very small and it didn't have room for much furniture. The amenities were adequate for an older property.

Apartment Review from a Current Renter

Wouldn't because of parking as well as I have found other communities comparable in price with more amenities.
We would like to thank you for taking the time to complete the survey you received from us.
We are sad to hear that you are not fully satisfied with your living experience here at SoNA.
We hope that you will stay with SoNA or pick another CWS community as your new home in the future and that your living experience is of the utmost satisfaction :)
We will be sending out a reminder email to all residents regarding parking here at SoNA and hope this will help alleviate any issues you may be having regarding parking here.
Thank you again for your valued input on making SoNA a better place to call home, please let us know if there is anything else we can do.

Apartment Review from an Independent Evaluator

I loved the beautiful property and landscaping of the apartment community. The style was unique compared to all the boring beige stone or brick apartments I had seen previously. The property had lots of trees and looked like a great place to go walking or lounge around outdoors. The pool and tennis courts were particularly appealing amenities to me. I loved the apartment I toured. The colors were perfect, the cabinetry was very nice and the fireplace was a great bonus. I really liked the townhouse style feeling of the apartment, with the stairs and cozy alcoves that I could decorate attractively. The staff member who assisted me was kind and helpful. I felt she would be a great person to assist me if I became a resident and needed help with anything in the future. I liked this community a lot and could see that it would be a beautiful, tranquil place to call home.

Apartment Review from a Current Renter

Would recommend - has met/exceeded all my needs/expectations

Apartment Review from an Independent Evaluator

The community was close to shopping and entertainment. It was positioned around many other communities. The community appeared to be older, but well maintained. It could use some more common areas throughout the community. The overall layout made for a comfortable feeling.

Apartment Review from an Independent Evaluator

The property was a bit dated but much needed upgrades have taken place. The community seemed quiet but had open access. The leasing professional I dealt with did not seem enthusiastic or energetic about my visit. I would probably dread having to ask her to do anything as a resident living there. Overall, the apartment I saw was decent, but the community as a whole needed a more modern face lift.

Apartment Review from a Current Renter

There's to many bug issues. They make it inconvenient to pay your rent. Well for me anyways. The apartments are older than I thought. After I moved in I realized that the apartments had not technically be redone and upgraded, they just took some good paint and painted over all the old stuff that was there. Cabinets, tubs, and soap holders. I was impressed with the low rate bc everything now is so expensive but, you definitely get what you pay for. But they are very quiet, the location is great, and the maintenance crew are phenomenal.

Apartment Review from an Independent Evaluator

The community amenities struck me as what they offer at all apartments. The upkeep of common areas throughout the property was what I expect from any property. The leasing professional came across as very pleasant. The level of engagement by the leasing professional was full of energy and engaging. Her attempt to relate the home to my needs and interests was tailored to an extent, but also general in nature. The way the home and community were presented was very natural and engaging. Based on the experience, the likelihood I would recommend the apartment community to family and friends is neutral.

Apartment Review from a Current Renter

You don't get your moneys' worth.
We apologize that you do not feel that you are receiving the proper value in your living experience here at SoNA.

Please let me know if you would like to set up a time to discuss your concerns.

Amber King
Community Director

Apartment Review from an Independent Evaluator

The community was nice, with the exception of the pool. The lease rates were fair and I would have leased from the leasing professional.
Thank you for the great feedback! We have since restored our pool to it's beautiful, sparkling clear blue as well!

Thanks again, SoNA Team

Apartment Review from a Current Renter

They have cost me more money than just rent and utilities.
We do apologize that your living experience here at SoNA has not been as exceptional, as we would like it to be. We definitely do not want to have our residents to stay here and not fully enjoy the place they call home. We wish we would have been able to avoid any dissapointing situations that have occured or been able to effectively address them before they became unbareable. If there is anything you would like to discuss with us that we could currently do to make your experience here better, we would love to do so.

Thank you again, SoNA Team

Apartment Review from a Current Renter

quite community and well kept apartment
We are so happy to hear that you are enjoying your living experience here at SoNA Apartments. By our residents providing us with feedback and concerns, we can better ensure each of our residents experiences exceptional satisfaction with their apartment home. If there is anything we can do to make your living experience any more enjoyable please do not hesitate to let us know.

Apartment Review from an Independent Evaluator

This was an older community that had been beautifully renovated. It was quaint and had great character. The apartment viewed was nicely upgraded with a beautiful contemporary feel. The residents I met at the community had been there a long time and spoke highly of the leasing professionals, the community, and the management company. The leasing professional was wonderful. She was professional yet conversational and appeared happy to assist me in finding the perfect new home.
We would like to thank you for taking the time to complete the survey you received from us recently. We are so happy to hear that you enjoyed your tour of our community! We appreciate all of the positive feedback regarding the community, our great residents and leasing office staff.

By our customers providing us with feedback we can better ensure each person experiences exceptional satisfaction with their apartment home.

Thank you again,

SoNA Team

Apartment Review from an Independent Evaluator

The community looked nice and the leasing agent was very helpful.
Thank you for taking the time to give us your feedback of SoNA Apartments!
This helps us identify how we are doing and lets us know how we can grow and improve our property, company and employees.
We are so happy to hear that you enjoyed your visit, while at our community!
If you need anything in the future or should have any questions, please let us know.
Take care!
Amber King
Community Director

Apartment Review from a Current Renter

the price point for the apartment does not equal the what is offered when compared to other apartments.
I am sorry to hear that you are not fully happy with your living experience here at SoNA. If there is anything we can do to make your current apartment home feel more valuable to you, please let us know. We would be happy if you would call SoNA your home and would love the chance to make that happen! Thank you! Amber King Community Director of SoNA Apartments
am sorry to hear that you are not fully happy with your living experience here at SoNA. If there is anything we can do to make your current apartment home feel more valuable to you, please let us know. We would be happy if you would call SoNA your home and would love the chance to make that happen! Thank you! Amber King Community Director of SoNA Apartments