The Madison Apartments

Richmond, VA


The Madison Apartments

More than just a home, The Madison is your own private retreat, all conveniently located in Richmonds prestigious Short Pump area! Featuring two pools, lighted dog park, tennis courts and so much more!

Location

4000 Spring Oak Dr
Richmond, VA 23233
(804) 495-2496
Overall Rating
Met My Needs
Overall value
Service Quality
83% 269 out of 326 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

Doinig right: Speed bumps, landscaping, good office personnel and quick service response. Can improve: security gate system being operational, If street light is fixed, need notification from the office if they are holding a package.

Apartment Review from a Current Renter

I am very disatisfied with the approach teh Madison took in installing speed bumps in the community. All of a sudden there is tons of very rough speed bumps installed all over the place and dangerous, tight spots at poor angles. The speed bumps make me fear for damage to my car as I have to move into the other lane in order to not hit the bump at a direct angle. I support the intention to slow cards down, but I believe less drastic measures could have been taken to enforce this, or even properly place and less rough bumps. I do apreciate that they have listened to feedback after the fact and have decidied to remove and reposition some of the bumps, the whole process has been a nightmare and has greatly damaged my quality of life here.

Apartment Review from a Current Renter

Better cleaning up keep up hallways and stairways. Need basketball court. The hot tub, sauna needs to be consistently working.

Apartment Review from a Current Renter

Hallwys and staircase are bit dirty; theswe should be cleaned at least once a month or once in a quarter

Apartment Review from a Current Renter

One of the apartment exits lacks side pavement. I wish we could have handicapped shortcut to Martins store. It would be nice for kids on the playground to have swings and sandbox.

Apartment Review from a Current Renter

valet trash is a nice service but I do not like that the container it is too small and moving it in and out of apartment is inconvenient. My mail box location is on teh other side of property even though there is a mailbox area situated next to my building. Fitness center is nice amenit but it is a small area with liimited equipment. It would also be nice if oversized laundry machines were available.

Apartment Review from a Current Renter

The property managers seem bothered when the community complains about legitimate issues. and they hardly do anything to rectify issues. I have been complaining about my unruly neighbors for a long time now and nothing is ever done. I have decided I will have to strt getting the police involved. They mentioned a policy if they are called to the property enough. I wish they had a complaint box at each mail box area, to voice our opinions. An opinion card can be cateforized and give you a better picture of what needs attention. Please clean the breezeways, garage- pollen and leaves build up.

Apartment Review from a Current Renter

Right: Community activities that are nteractive and engaging ! Improved: more than once a month activities and fix and update the sand courts. Also have community recreational activities, create cookouts for engagements and create community.

Apartment Review from an Independent Evaluator

The community was nice, but everything felt rehearsed and staged. The leasing agent was somewhat robotic and I felt that it did not matter if I leased there or not.

Apartment Review from an Independent Evaluator

This is a gorgeous community. The apartments are beautiful and have wonderful floor plans. Their features are up-to-date and very liveable. The community amenities are many. This community is located in the heart of the shopping area of town.

Apartment Review from a Current Renter

It's in a great location, and the office staff is friendly and professional. There are a few improvements I would like to see, such as the already mentioned built-in microwaves, and I wish the walls weren't so thin. Overall, despite the sour taste the reoccuring maintenance issue has left, I recognize that I'm receiving a good value. The only reason I wouldn't recommend it more enthusiastically is that it isn't the type of complex geared toward people of my demographic (30's, single). That's not your fault, but it would keep me from encouraging others with a similar lifetstyle to move there.

Apartment Review from a Current Renter

Not as friendly, like they use to be.
Thank you for taking the time to voice your opinion and help us improve! We truly appreciate all feedback! If you would like to please feel free to contact me directly at the office to discuss the issue further.

Apartment Review from a Current Renter

raise of the rent, an no incentive to stay.

Apartment Review from a Current Renter

Cost of apartment is too high so while I would recommend it...it is unlikely they would rent here versus renting or buying a house for the same price.

Apartment Review from a Current Renter

Rent is too high. I loathe the gates. My mailbox being located on opposite side of complex from my apartment is also inconvenient.