The Madison Apartments

Richmond, VA


The Madison Apartments

More than just a home, The Madison is your own private retreat, all conveniently located in Richmonds prestigious Short Pump area! Featuring two pools, lighted dog park, tennis courts and so much more!

Location

4000 Spring Oak Dr
Richmond, VA 23233
(804) 793-9156
Overall Rating
Met My Needs
Overall value
Service Quality
82% 307 out of 375 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

"Overall The Madison is great." Rent % goes up too much at renewal time. Residents living in apt after so many years should get apt painted. HVAC system is not great. Elevator would be nice in some areas/units. Newsletter is nice but if it keeps rent down, could go without. Vale pick up/sewer cost (AUM) is too high not fair to single families who get trash pick up once a week, compared to big families.

Apartment Review from a Current Renter

(i) Bicycle stand to be provided. (ii) Some are to park strollers. (iii) Increase some activities in play are. (iv) Provide benches alongside of road. (v) Cleaning of main swimming pool. (vi) Hope the jacuzzi is working as it was not last year.

Apartment Review from a Current Renter

Request you to allow us to keep children cycles outside the apartment. As it helps us keep the carpet and easy use for kids.

Apartment Review from a Current Renter

No complaints. I am satisfied with everything I really like the funny bone and parties. Also the activities for the kids. And the places and bag for the pets to go to bathroom.

Apartment Review from a Current Renter

Very much looking forward to the new look involving painting. Still disappointed with the residents handlilng of the disposal of old/disgarded furniture/mattresses and trash at dumpster areas. Although signaeg was placed. The level of respect for others is lacking. Being friendly here seems to be non existant.

Apartment Review from a Current Renter

1. Maintenance of community is fine. 2. During snow time, still we can improve our process to clean-up ice. It will be easy for community members.

Apartment Review from a Current Renter

Seperate path for pedestrian walk in the community. Some people walking in the middle of the road carrying with stroller & kids.

Apartment Review from a Current Renter

Kudos to the staff, including maintenance, for the excellent service. The Madison is a great place to live.

Apartment Review from a Current Renter

The community offers open pool all year. They should keep the pool clean at all the times ie. Sept, Oct - we still have nice weather but the pool was not very well kept this months. Also, stairwas and hallways of each apt building never get clean.

Apartment Review from a Current Renter

- There is no sitting place/bench near the kids play area. - No sitting place/bench in the entire community. - No swings for the children. - Play area is very small. - Stair area and hallway is always dirty was only cleaned once in the last 1 year. No fans in the bedrooms. It gets really hot during summer. - Not enough flowers or landscaping to beautify the community. - The hallway lights are always on. They should be switched off during day.

Apartment Review from a Current Renter

The Madison is a quite, safe, and modern apartment complex. The grounds are well kept, the management is always pleasant and helpful, and the apartments are spacious with a nice open-concept kitchen. The crown molding is a beautiful and unique accent. We especially enjoy the free resident events like the comedy club nights with catered dinner.

Apartment Review from a Current Renter

I love the office staff and management. They are all very friendly and helpful. My only complaint is the outer appearance of the apartment buildings. When I moved to The Madison 5 years ago, I chose it over The Crossings at Shot Pump. The Crossings had buildings that needed pressure washing, had peeling paint, and just looked poorly maintained. Unfortunately, The Madison now has the same outer appearance.

Apartment Review from a Current Renter

It would be nice if at least 1 parking space could be allotted for each apartment, as some residents have 2 vehicles! Could we have a couple of benches aroung the grounds so that us old folks could rest awhile when walking to the shops, PLEASE!

Apartment Review from a Current Renter

A rent dropbox would be good.

Apartment Review from a Current Renter

It would be great if the office hours were extended into the evening during weekdays until 6 p.m. This helps to communicate with leasing staff after returning from office or there should be a dropbox available to dump rent checks after leasing hours. It would be great if rent was not increased upon extending lease or it should be minimal for existing residents. Nothing much to complain about regarding apartment maintenance, management, staff, features, leasing process, apartment appearance, etc. Satisfied.