The Madison Apartments

Richmond, VA


The Madison Apartments

More than just a home, The Madison is your own private retreat, all conveniently located in Richmonds prestigious Short Pump area! Featuring two pools, lighted dog park, tennis courts and so much more!

Location

4000 Spring Oak Dr
Richmond, VA 23233
(804) 495-2496
Overall Rating
Met My Needs
Overall value
Service Quality
83% 261 out of 315 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

I have been living in this community for past month. This is the best place I have lived in. Recreational facility is great, society members are very good, and maintenance staff is very helpful. I would love to live here for a long time.

Apartment Review from a Current Renter

Using AUM for water usage adds cost and provides no discernable service to the residents. Disclosing the cost of trash pickup with no option to opt out at time of lease is a bit late. The idea is good, since it will help to decrease trash accumulation by some residents, but the charge should be included as part of the rent and not as an add on at time of lease.

Apartment Review from a Current Renter

The apartment buildings become very dirty quite often. Cleaning them once in 6 months doesn't do much. On my previous apartment in VA Beach, the patios for every apartment were nicely maintained. Here, you can see unwanted garbage, laundry, and what not. Not such a high-end apartment community. The electrical switch boards are the cheapest quality I have ever seen. You can't plug in/unplug things without breaking something. Unless something breaks down, it is considered to be working and good. Our dishwasher just squirts water, but despite multiple complaints, it still exists as working and good.

Apartment Review from a Current Renter

Really well managed community with a great appeal. Love the accessability to main areas nearby. Prompt maintenance and really helpful management. Play area needs a little TLC and some swings. Roads are a little messy and need some leveling.

Apartment Review from a Current Renter

I love living at The Madison! I always feel safe inside and outside of my apartment. Residents in the community are very friendly. The maintenance staff is very responsive and the grounds are kept very clean. I will definitely be renewing my lease.

Apartment Review from a Current Renter

Thank you for fixing the windows!

Apartment Review from a Current Renter

The common areas between each apartment should be cleaned regularly and after the gardeners leave. Pollen builds up and dust accumulates outside each door. Summer brings mosquitos, and the location of the complex has surrounding, standing water, which makes it difficult and uncomfortable to be outside. Spraying insecticide around complex would make living here more enjoyable.

Apartment Review from a Current Renter

Hallways and ceilings need clean up and fixing.

Apartment Review from a Current Renter

We are extremely happy living here in this community, creating our little world here. Just have two complaints. First, there needs to be a regular building cleaning done, absolutely necessary!! Pet owners are getting their pets poop in the gardens/grass all the time. This is a nuissance and we need one spot where this can be done PLEASE! Thank you.

Apartment Review from a Current Renter

The staff have always been helpful and friendly to needs/concerns. My only concern is the speed bumps placed recently. They are a little excessive and annoying. Other than that this is a great place to live that is very welcoming and on top of it!

Apartment Review from a Current Renter

To The Madison - We loved this apartment. Location is very good. Area is really nit, clean, specially we are near to play area & swimming pool. Thanks for the good service & good luck. :)

Apartment Review from a Current Renter

I believe updating he kitchen and appliances would help overall satisfaction and make me willing to stay and continue paying what I currently pay fo rent. I think a dog park would be beneficial as several residents including myself have dogs. All units need new air conditioning, especially the 3rd floor unit it wastes money. to cool those apartments. Gates should be updated due to frequent issues and all gates should have keypads. The list above it to help the community as we consider this home and would like to stay, but updates are a must, especially in the kitchen.

Apartment Review from a Current Renter

Lighting facility in hall way needs improvement cleaning snow in the parking lot during winter needs improvement. Need amenities for kids in recreational area. Maintenance support is excellent

Apartment Review from a Current Renter

Doinig right: Speed bumps, landscaping, good office personnel and quick service response. Can improve: security gate system being operational, If street light is fixed, need notification from the office if they are holding a package.

Apartment Review from a Current Renter

I am very disatisfied with the approach teh Madison took in installing speed bumps in the community. All of a sudden there is tons of very rough speed bumps installed all over the place and dangerous, tight spots at poor angles. The speed bumps make me fear for damage to my car as I have to move into the other lane in order to not hit the bump at a direct angle. I support the intention to slow cards down, but I believe less drastic measures could have been taken to enforce this, or even properly place and less rough bumps. I do apreciate that they have listened to feedback after the fact and have decidied to remove and reposition some of the bumps, the whole process has been a nightmare and has greatly damaged my quality of life here.