The Madison Apartments

Richmond, VA


The Madison Apartments

More than just a home, The Madison is your own private retreat, all conveniently located in Richmonds prestigious Short Pump area! Featuring two pools, lighted dog park, tennis courts and so much more!

Location

4000 Spring Oak Dr
Richmond, VA 23233
(804) 495-2496
Overall Rating
Met My Needs
Overall value
Service Quality
84% 252 out of 301 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

Thank you for fixing the windows!

Apartment Review from a Current Renter

The common areas between each apartment should be cleaned regularly and after the gardeners leave. Pollen builds up and dust accumulates outside each door. Summer brings mosquitos, and the location of the complex has surrounding, standing water, which makes it difficult and uncomfortable to be outside. Spraying insecticide around complex would make living here more enjoyable.

Apartment Review from a Current Renter

Hallways and ceilings need clean up and fixing.

Apartment Review from a Current Renter

We are extremely happy living here in this community, creating our little world here. Just have two complaints. First, there needs to be a regular building cleaning done, absolutely necessary!! Pet owners are getting their pets poop in the gardens/grass all the time. This is a nuissance and we need one spot where this can be done PLEASE! Thank you.

Apartment Review from a Current Renter

The staff have always been helpful and friendly to needs/concerns. My only concern is the speed bumps placed recently. They are a little excessive and annoying. Other than that this is a great place to live that is very welcoming and on top of it!

Apartment Review from a Current Renter

To The Madison - We loved this apartment. Location is very good. Area is really nit, clean, specially we are near to play area & swimming pool. Thanks for the good service & good luck. :)

Apartment Review from a Current Renter

I believe updating he kitchen and appliances would help overall satisfaction and make me willing to stay and continue paying what I currently pay fo rent. I think a dog park would be beneficial as several residents including myself have dogs. All units need new air conditioning, especially the 3rd floor unit it wastes money. to cool those apartments. Gates should be updated due to frequent issues and all gates should have keypads. The list above it to help the community as we consider this home and would like to stay, but updates are a must, especially in the kitchen.

Apartment Review from a Current Renter

Lighting facility in hall way needs improvement cleaning snow in the parking lot during winter needs improvement. Need amenities for kids in recreational area. Maintenance support is excellent

Apartment Review from a Current Renter

Doinig right: Speed bumps, landscaping, good office personnel and quick service response. Can improve: security gate system being operational, If street light is fixed, need notification from the office if they are holding a package.

Apartment Review from a Current Renter

I am very disatisfied with the approach teh Madison took in installing speed bumps in the community. All of a sudden there is tons of very rough speed bumps installed all over the place and dangerous, tight spots at poor angles. The speed bumps make me fear for damage to my car as I have to move into the other lane in order to not hit the bump at a direct angle. I support the intention to slow cards down, but I believe less drastic measures could have been taken to enforce this, or even properly place and less rough bumps. I do apreciate that they have listened to feedback after the fact and have decidied to remove and reposition some of the bumps, the whole process has been a nightmare and has greatly damaged my quality of life here.

Apartment Review from a Current Renter

Better cleaning up keep up hallways and stairways. Need basketball court. The hot tub, sauna needs to be consistently working.

Apartment Review from a Current Renter

Hallwys and staircase are bit dirty; theswe should be cleaned at least once a month or once in a quarter

Apartment Review from a Current Renter

One of the apartment exits lacks side pavement. I wish we could have handicapped shortcut to Martins store. It would be nice for kids on the playground to have swings and sandbox.

Apartment Review from a Current Renter

valet trash is a nice service but I do not like that the container it is too small and moving it in and out of apartment is inconvenient. My mail box location is on teh other side of property even though there is a mailbox area situated next to my building. Fitness center is nice amenit but it is a small area with liimited equipment. It would also be nice if oversized laundry machines were available.

Apartment Review from a Current Renter

The property managers seem bothered when the community complains about legitimate issues. and they hardly do anything to rectify issues. I have been complaining about my unruly neighbors for a long time now and nothing is ever done. I have decided I will have to strt getting the police involved. They mentioned a policy if they are called to the property enough. I wish they had a complaint box at each mail box area, to voice our opinions. An opinion card can be cateforized and give you a better picture of what needs attention. Please clean the breezeways, garage- pollen and leaves build up.