The Madison Apartments

Richmond, VA


The Madison Apartments

More than just a home, The Madison is your own private retreat, all conveniently located in Richmonds prestigious Short Pump area! Featuring two pools, lighted dog park, tennis courts and so much more!

Location

4000 Spring Oak Dr
Richmond, VA 23233
(804) 495-2496
Overall Rating
Met My Needs
Overall value
Service Quality
83% 269 out of 326 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

Excellent management. Excellent Maintenance. Overall I love living here! Complaint: Wind blows leaves and small paper trash into 1st floor hallway. It is not blown out or swept. Maybe occasionally it is blown out. Floor of hallway is stained and looks awful - like a tenement. The tenants on my floor are always conscientious about trash placement - so don't blame us about hallway floor conditions! But guys bad lighting and leaves & trash blown in - not a good thing.

Apartment Review from a Current Renter

-disappointed but understand rent increase - update kitchen appliances (dishwasher especially) - fix gate inconsistencies (sometimes doesn't work or is open) - less speedbumps and lower height, if possible - later business center hours - clean/paint hallways and entryways of buildings (for an extended period of time EXIT sign was broken) - offer recycling services w/trash pickup - AC keeps breaking (since summer 2014) despite maitenance attempts to repair - we love the community activities offered (funny bone, poor house, pool party, wine nights, etc.) - Leasing office staff is excellent (friendly, helpful & follow-up)

Apartment Review from a Current Renter

Walk-in gates needs to be more secure.

Apartment Review from a Current Renter

The road bumps are an issue which I think the management is working on. Those existing bumps need to be more levelled without a break.

Apartment Review from a Current Renter

The speed bumps recntly put into the complex were quite excessive & poorly placed to the point I feel like the alignment in my car has been altered - it is my understanding that this is already being addressed. (The office staff communication sometimes seems like they are passive aggressive or "policing" things instead of simply responding to concerns) However, I am overall pleased.

Apartment Review from a Current Renter

When they mow the lawn they need to have the cut grass go away from the patio units. I am not happy with grass ALL over my patio. I leave clean and neat and when they cut the grass it goes ALL over inside. Please put covers on outside lights in hallway - they have been broken and missing. Sand & paint green railings on patios - paint hallways outside.

Apartment Review from a Current Renter

I love living here the only thing I sort of dislike is the parking. Sometimes I have to park 2 buildings away when parking fills up and I'm working late.

Apartment Review from a Current Renter

1. The flooring is not so good. The wood makes a lot of creeking noise when someone walks. 2. Most of the times the parking is not available in front of the apartment. 3. Some of the hallways need to be sweeped regularly as there is lot of accumulation of dry leaves and dust over a period of time.

Apartment Review from a Current Renter

The entryways, hallways and stairs should be maintained more.

Apartment Review from a Current Renter

Trash pick up should be off only once a week.

Apartment Review from a Current Renter

Liked it! But rentals tend to be little high!

Apartment Review from a Current Renter

1. Buildings are in 'dire' need of paint! 2. Hallways need to be blown out after grass cutting, and under the steps on some type of regular basis. 3. Window shutters are falling off the buildings and not being replaced. 4. Area round dumpsters is a health hazard and is not cleaned on frequent basis.

Apartment Review from a Current Renter

I love here the maintenance service. Current resident should get discount on renewal/upgrade.

Apartment Review from a Current Renter

The gates don't work properly. The new speed bumps are a huge problem. There are way too many & are in awkward places. When I issued my complaint the maintenance mgr. was rude & insulting. I love the grounds but I wish we had sidewalks. If they remove 1/2 of the speed bumps, my ratings below would improve 1 in each area & I would recommend.

Apartment Review from a Current Renter

Could use a little more leaf and poollen cleanup. Still have some windows that need replacing.