The Madison Apartments

Richmond, VA


The Madison Apartments

More than just a home, The Madison is your own private retreat, all conveniently located in Richmonds prestigious Short Pump area! Featuring two pools, lighted dog park, tennis courts and so much more!

Location

4000 Spring Oak Dr
Richmond, VA 23233
(804) 495-2496
Overall Rating
Met My Needs
Overall value
Service Quality
84% 252 out of 301 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

1. The flooring is not so good. The wood makes a lot of creeking noise when someone walks. 2. Most of the times the parking is not available in front of the apartment. 3. Some of the hallways need to be sweeped regularly as there is lot of accumulation of dry leaves and dust over a period of time.

Apartment Review from a Current Renter

The entryways, hallways and stairs should be maintained more.

Apartment Review from a Current Renter

Trash pick up should be off only once a week.

Apartment Review from a Current Renter

Liked it! But rentals tend to be little high!

Apartment Review from a Current Renter

1. Buildings are in 'dire' need of paint! 2. Hallways need to be blown out after grass cutting, and under the steps on some type of regular basis. 3. Window shutters are falling off the buildings and not being replaced. 4. Area round dumpsters is a health hazard and is not cleaned on frequent basis.

Apartment Review from a Current Renter

I love here the maintenance service. Current resident should get discount on renewal/upgrade.

Apartment Review from a Current Renter

The gates don't work properly. The new speed bumps are a huge problem. There are way too many & are in awkward places. When I issued my complaint the maintenance mgr. was rude & insulting. I love the grounds but I wish we had sidewalks. If they remove 1/2 of the speed bumps, my ratings below would improve 1 in each area & I would recommend.

Apartment Review from a Current Renter

Could use a little more leaf and poollen cleanup. Still have some windows that need replacing.

Apartment Review from a Current Renter

Could use a little more leaf and pollen cleanup. Still have some windows that need replacing.

Apartment Review from a Current Renter

- Pest & insects during summer. - Consistent rent rate increase for all the residents based on sq. feet & br, instead of market rate.

Apartment Review from a Current Renter

Pro: 1. All staff are professional, friendly & responsive. 2. Convenient location. 3. Lawn (and some landscaping) is well-maintained. Con: 1. Some interior & exterior are very worn & tired looking. 2. Same issue with some of the lights (parking lots & hallways) 3. Gates are often broken and of qustionable value.

Apartment Review from a Current Renter

- HVAC is too loud! Time to replace systems? - Signage w/in community is not sufficient - Building #s are small and should be illuminated -- it's always difficult to receive new guests. I need to stand outside and wave while directing them by phone to my bldg. - Landscaping near Three - Chopt mailbox needs attention - big muddy puddle & overgrown shrubs. - Apts are not sound-proof enough -- upstairs neighbors are too loud.

Apartment Review from a Current Renter

Stairwell and entry needs to be kept cleaner (spider webs, dead bugs, dirt, etc.). Lighting not bright enough and is gloomy. Stair railing always peelings. Need to be painted right by sanding, priming, painting. Green is ugly. More grills with easier access would be nice - maybe a few put in at each building. Community garbage bins are not clean. Further more, recycling is not kept emptied and is dirty and always full. In both of these, we feel this is a health issue of great importance.

Apartment Review from a Current Renter

1. Trash kept outside for valet service creates lots of smell and marks. 2. Speed brakers are not marked properly. 3. There should be more street lights. Some areas are too dark in night.

Apartment Review from a Current Renter

Excellent rental office staff! Special recognition to Mina & Jennifer! Superb care and friendly personalities! Excellent & friendly maintenance staff. They always take care if any issues "ASAP" and leave a kind comment on the notice in my apt. when finished! Love this place!