THE VILLAGE HILL

Dallas, TX


THE VILLAGE HILL

Location

5787 Caruth Haven
Dallas, TX 75206
(214) 772-1100
Overall Rating
Met My Needs
Overall value
Service Quality
88% 220 out of 251 renters
recommend this apartment.

Reviews

Insulation

The insulation isn't that great. There are openings cracks from outside where bugs can get in and air can seep out.

Great property centrally located in Dallas

Older property, but well maintained. Good set of basic amenities. Staff usually responds quickly, and issues are quickly resolved.

Nice for a Large Apartment Complex

I thoroughly have enjoyed my time at the Hill. However, there are a few concerns I have had over the years. Although for an older complex, it is well kept up there were still several dated features of my apartment that caused maintenance. Additionally, there were several issues with my lease and payments that caused frustration. However, once the issues were found, they were quickly resolved and the staff was very helpful with getting everything taken care of. I would strongly recommend the Hill to friends and family, but with just the few above mentioned concerns.
We apologize for the issues that you encountered. We are happy to hear that you would recommend us to your friends and family! We always welcome feedback so that we can improve our quality of service, so thank you for expressing your concerns.

Apartment Review from an Independent Evaluator

As a customer, I was impressed with the presentation of the leasing professional and his knowledge of the property. He was friendly, kind and genuine in his delivery. I felt the community had a lot to offer and the price was reasonable.
Thank you so much for your feedback. We are happy to hear about your experience here at The Hill!

Apartment Review from an Independent Evaluator

I would feel comfortable meeting my neighbors at this community. The maintenance policy is extraordinary and the community is very large. The area is centrally located to dining and shopping amenities. The leasing agents are professional and friendly.
Thank you so much for the kind words. We are so happy to hear about your experience at The Hill!

Apartment Review from a Current Renter

The area sells itself, but I would caution them to inspect before signing lease. Examine the actual unit before leaving deposit. Considering current management integrity, I would assure potential resident they could trust management commitment. But absolutely verify. This is an old property that has issues that may not be solved.
Thank you for your feedback. We are pleased to hear that you are happy with our management team!

Great apartment community.

Good place to live, centrally located, well maintained.
Thank you so much for your feedback. We are happy to hear that you enjoy living at The Hill!

Good location. Many amenities

It's ok. Excellent Zone

Apartment Review from a Current Renter

Overall it's comfortable and I feel like a pretty decent value. Obviously if things were updated a bit and had a closer dog park I would be happier. But, overall everyone is friendly, grounds are well kept and safe, and it's a great community feel.
We are so happy to hear that you enjoy living here at The Hill and that you have had a great experience. We appreciate your feedback and hope to always meet your expectations!

Apartment Review from a Current Renter

The community is nice, but there a lot of cheaper places to rent.

Apartment Review from a Current Renter

It is in a great location and a great community
We are happy to hear that you enjoy living at The Hill!

Apartment Review from an Independent Evaluator

My impressions as a real customer were impeccable. There was not anything wrong with this property.
Thank you so much for your input!

The property is great and amazing

Its great. The community is great in sso may ways. They always keep you up to date on events and parties they throw at the country club. I love the work out gym and the jogging walking trail throughtout the village.I feel so comfortable walking at night. There is always the patrol unit driving though the parking lot throughout the day. If you get locked out of your apartment there is someone you can call that will help you get in.

Apartment Review from an Independent Evaluator

The fact the agent never gave me her name was a concern to me. Other than that, I thought everything offered was fairly represented by the lease rate.
Survey indicates they are pleased living here.

Apartment Review from a Current Renter

I feel comfortable and safe living here, surrounded by common spaces to share with my friends, go for walks...
We are happy to hear that you enjoy living in The Village!