Marquis at Ladera Vista

Austin, TX


Marquis at Ladera Vista

The Marquis at Ladera Vista is a luxurious and serene place to call home. The boutique apartment community located in the prestigious arboretum neighborhood; nestled in the hill country with a wooded courtyard and splendid views of nature's beauty. Minutes away from everything you want. The staff is devoted to providing exceptional service and a unique living experience.

Location

11624 Jollyville
Austin, TX 78759
Overall Rating
Met My Needs
Overall value
Service Quality
85% 279 out of 329 renters
recommend this apartment.

Reviews

Apartment Review from an Independent Evaluator

The community was very well kept and I thought the interior running trail was an exceptional amenity.
We appreciate you taking time out of your day to respond to our survey. Your feedback is greatly appreciated.

The Ladera Vista Team

Apartment Review from a Current Renter

It's really the price. It's a lot to pay for a one bedroom.
I would first like to start off by saying thank you for being a valued member of this community for the last 3 years. We hope that we will be able to continue to service you. The events that have happened are unfortunate but could happen anywhere. We always ask that our residents report to our emergency maintenance and law enforcement if the gates are ever malfunctioning after hours. Again, we hope that you will continue to call Ladera Vista home. If you ever have any questions, comments or concerns please do not hesitate to reach out to us.

Apartment Review from an Independent Evaluator

The leasing professional was great. I just was not very impressed with the amenities that the community offered. The apartment was nice but nothing special.

Apartment Review from an Independent Evaluator

This was the perfect community for peace and relaxation. They had a huge pool and hot tub, surrounded by lush trees, with a scenic trail in the center courtyard area.

Apartment Review from a Current Renter

Owners seem to be enjoying the current scarcity pricing in the Austin market without plowing a sensible/fair portion of the windfall profit back into better security systems, upgraded interior fixtures, etc..
David,

Thank you for your most recent survey. I'm sorry to hear that you are unsatisfied with your stay here at Ladera. If you are looking to upgrade your would love to sit down with you and discuss these upgrades. Please know that my door is always open should you want to come in and discuss any improvements or concerns, have a wonderful day!

Apartment Review from an Independent Evaluator

The price for a two bedroom was okay for the area. The leasing professional was pleasant and I would let others know about this attractive community.
Thank you for taking time to inquire about our wonderful property. Should you need a home in the near future we hope you keep us in mind. Have a beautiful day!

Apartment Review from a Current Renter

Way too expensive for amenities. Everytime ive recommended this place people tell me they get so much more and better updated kitchens.
Laura,

Thank you for your most recent survey. Are you looking to renew this year with us? If so, please come in and I will be more than happy to discuss upgrade features in your home. Have a wonderful day!

Apartment Review from a Current Renter

Price is too high considering the age and decline of units, appliances, interiors and noise increase.
Ginger,

Thank you for your most recent survey. I'm glad you came in to discuss your renewal and have decided to renew with us for another year. I can't thank you enough for your residency looking forward to another year!

Apartment Review from an Independent Evaluator

The community was great. I enjoyed it and thought that it had a lot to offer.
Thank you for stopping in and touring our community. Should you need a home in the near future please keep us in mind. Have a wonderful weekend!

Apartment Review from a Current Renter

if a friend asked me if he or she wanted a serene, pretty locale I'd recommend this complex
Robert,

Thank you for your kind words! I can't wait to share this survey with my team. Should you need anything from us please don't hesitate to let us know. Thank you for your residency!


Mila Morales
Marquis at Ladera Vista
11624 Jollyville
Austin, TX 78759
512-258-8007
hmorales@cwsapartments.com

Apartment Review from an Independent Evaluator

I was impressed with the property, the staff and the presentation. The property was a little dated, but the agent was quick to overcome my concerns about specific things related to the age of the community by offering upgrades for a small fee and by pointing out significant amenities to counter issues I pointed out. Overall, it was a good experience and I would definitely lease there.
Thank you for taking time out of your day to visit us here at Ladera! If you are in need of a home in the near future we hope that you remember your tour with us. Have you found a home at this time? If not, I would love an opportunity to re quote a home for you. Again, thank you have a wonderful day!

Apartment Review from a Current Renter

I will have to mention is more expensive that other places but I will definitely recommend this.
Gonzalo,

Thank you so much for your feedback. I agree with the current rate changes in Austin, I've experienced it myself. I do believe the one thing that sets us apart here at Ladera is the customer service we offer our residents. If for some reason you don't experience anything but the best while living here please don't hesitate to let us know how we can improve. Thank you again for choosing to renew with us.

Regards,

Mila Morales

Apartment Review from an Independent Evaluator

As a real customer, i would have leased this apartment. The staff seemed really friendly and that was really important to me.
Thank you very much for your kind words. Should you, or someone you know, be in need of a new apartment home please come see us again.

Regards,

The Marquis at Ladera Vista

Great experience

We moved in to Ladera Vista sight unseen and were very happy with the process. After more than two years, it was a great experience living at Ladera Vista. The apartments are very well insulated. This reduces utilities fees, and we never heard neighbors. It was hard to believe how quiet it is. Neighbors were friendly. The location is close enough to Research and Mopac to be convenient, but far enough away to feel as though we were living in a semi-residential area. Charles and the maintenance staff did a great job with repairs and were friendly and professional. The courtyard was a great place to walk and relax. A job took us away so we moved. Our great experience at Ladera Vista encouraged us to find a CWS complex in our new city. No apartment is perfect - this was close.
Thank you very much for your extremely kind words AB. We are sorry to have lost you here, but we are thrilled to have retained you as a customer at another location. Best of luck to you in new job and new city. If you ever return to Austin, or know of anyone who needs a home here, please be so kind as to pass along our contact information.

Apartment Review from an Independent Evaluator

The community had nice amenities, such as a workout room, business center equipped with Wi-Fi, a small, but comfortable clubhouse area, with kitchen and big screen TV. Their one bedroom apartments were a good size.
Thank you very much for taking the time to share with us your impressions of our community; we only wish we had impressed you more. Please give us a call here in the office at (512)258-8007 so we can continue trying to find a great home for you here at The Marquis at Ladera Vista.

Regards,