Marquis on Berkeley

Duluth, GA


Marquis on Berkeley

Luxury Apartments in Duluth! Now an enchanting edition to Duluth is where you can create your own idea of an escape. Expansive one, two, and three bedroom homes boast unique features like designer color schemes, gourmet kitchens, custom home features and private patios or balconies help create a tranquil escape from the stress of everyday life. Just outside your front door you'll find even more exceptional amenities. Lounge by the resort-style pool, keep fit in the state-of-the-art fitness center, or play a game of tennis on one of the two lighted tennis courts. Located in a park setting yet close to major highways, the excellent schools in the Gwinnett County ISD, shopping at Mall of Georgia and Discover Mills, great dining, and major employers, The Marquis on Berkeley serves as an inspiration to luxury living and has reached an entirely new level of sophistication. The Marquis on Berkeley – Coming home just got easier!

Location

2580 North Berkeley Lake Road
Duluth, GA 30096
Overall Rating
Met My Needs
Overall value
Service Quality
67% 158 out of 236 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

Friendly efficient staff, amenities, well-kept grounds and a security gate that really serves its purpose and well maintained. The community takes pride in their property.
Diana,
Thank you for completing our survey of your experience at Marquis on Berkeley. I will be sure to let James know how you value his expertise and professionalism. I know that I am very lucky to have him on our team. You should be receiving a renewal offer soon. The prices do go up yearly in order for our community to keep up with the rising costs of property needs. We do try to keep the prices as low as possible for our members. I do want to let you know that I would like to offer you either a carpet cleaning, one time maid service, accent wall or fans in your rooms. Please let me know if you would be interested in one of these items. We appreciate your loyalty to the community and we wish to continue providing you with the best service possible. Thank you. Crystal Ainsworth CD

Apartment Review from a Current Renter

I feel comfortable, very comfortable here.
We appreciate having you as a member of our community and look forward to many more years with you.

Crystal Ainsworth CD

Apartment Review from an Independent Evaluator

My overall experience was great. I would highly recommend this community. The community was in a great location and it was in great condition. The customer service I received from the leasing professional was great.
Thank you for your kind words. We strive to provide the best customer service possible.

Apartment Review from an Independent Evaluator

The area felt a lot more homey as compared to the properties inside the city. The quiet charm was nice.
Thank you for your kind words. We take pride in making our community your home.

Apartment Review from a Current Renter

I wouldn't recommend this apartment bc of the noise level between the walls, the pest issues, and the old gym equipment. I would recommend this apartment complex bc of the staff, how fast maintenance responds and resolves issues, and the convenience of shopping.

RUN FOR YOUR LIFE! GO ELSEWHERE!

Moving here would be the biggest mistake ever! The noise is unbelievable through the paper-thin walls. Maintenance...when you can get it...is sub-standard. The office staff is an ABSOLUTE JOKE!!!!!!!!!!!!!!! They NEVER answer the phone. And IF you can have some sort of miracle that day and get them to return your call, all you get are EMPTY PROMISES, especially by Crystal, the manager!!!!!!! I have had to actually leave my work several times in the middle of the day and drive to their office just to get someone to acknowledge whatever issue was going on. Again more empty promises. Years ago this place used to be a great place to live. Great staff in the office and you felt comfortable and safe. But now??!!!! PPPFFFTTTT!!!!!!! This management team IS HORRIBLE! Do yourself a favor and look elsewhere for a place to live because I can GUARANTEE you will HATE IT HERE!!!!!!!! I'm moving out soon and cannot wait!!!!!!!!!!! OH!!! And if you have a dog and move here, prepare to give your dog's DNA from their POO to them or they will charge you $750!!!! DNA DOG POO!!!!!! What's next? Human DNA from our POO too????? Like I said...this place is HORRIBLE!!!!!! RUN FOR YOUR LIFE AND FIND A DIFFFERENT APT COMPLEX!!!!! I gave this place one star just so it could be rated but I'd really like to give it 50 million NEGATIVE STARS. YES, I HATE THIS PLACE AND ALL THE STAFF IN THAT FRONT OFFICE!!!!!!!!! AND BY THE WAY, THEY HAVE EDITED MY REVIEW AND MADE ME TAKE OUT THE PROFANITY AND BELIEVE ME, THERE WAS ALOT...THAT'S HOW BAD THIS PLACE IS!!!!
I would like to apologize for any issues you are having with the property and staff. I would love to have the chance to discuss these issues with you in order to find a solution. Please come by the office to meet with me so that we can find a resolution and help you to better enjoy your home. You may also email me if it is more convenient. My email address is cainsworth@cwsapartments.com

Crystal Ainsworth CD

Apartment Review from an Independent Evaluator

The property was good. The sales agent was good. The tour was great. The leasing professional's attitude was good and upbeat. The site was maintained good and it showed well.

Apartment Review from a Current Renter

As I said before, I don't feel I'm getting good service.

Apartment Review from a Current Renter

For all the reasons outlined above, and for some I have not mentioned here, it would be unlikely I would recommend it. However, positives include feeling safe in the community and again, location is good. I think it would come down to how much an individual/family is willing to put up with.
Dena,
I am sorry to hear that you and Peter will not be renewing your lease with Marquis on Berkeley. I have enjoyed visiting with Peter when he brings in your rent. Please let me know if there is anything we can do to assist you with your move.
Thank you.
Crystal Ainsworth CD

Horrible Place to live

The property is beautiful from the outside. However, the walls are super thin. You can hear everything your neighbors do, OMG and the walking is ridiculous it sounds like thunder above you-I never sleep because of this. The management staff is not helpful at all, not to mention how hard it is to get a maintenance service request completed. The old management company was very efficient; I can’t say the same for this one. If you have a complaint it will never be resolved. This is a horrible place to live. Don’t make this mistake.
We are very sorry to hear that you are having issues with noise and with service requests. Please contact me at 770-623-6262 to discuss all of your issues so that we can do our best to resolve them and help you to enjoy your home.

Crystal Ainsworth CD

Apartment Review from a Current Renter

The Apartment complex is very beautiful and is well kept; however, I'm surprised., at the noise I can hear from neighbors next door, upstairs or downstairs. I can hear neighbors' snoring, cell phone vibrating, watching T.V
Leah,
Thank you for completing our survey of your recent maintenance needs. Please let us know if there is anything further we can assist you with.

Crystal Ainsworth CD

Apartment Review from a Current Renter

Policy on dogs would not be something I would want to subject anyone to. It's like a "big brother is watching" policy
Karon,
Thank you for completing our survey of your living experience with Marquis on Berkeley. We will see to it that the emails are sent out in a more timely manner in the future. Please let us know if there is anything we can assist you with. Have a lovely day.
Crystal Ainsworth CD

Apartment Review from a Current Renter

I would not recommend this place to family or friends because of the noise levels and value for what you’re getting.

Apartment Review from a Current Renter

it's nice place to call home
Thank you so much for being a member of our community.

Apartment Review from an Independent Evaluator

The community was located in a very convenient area for shopping, business and dining. The property was very well maintained and attractive. The amenities were nice and there were plenty of them. The apartments had spacious rooms and nice finishes. The prices were a good value for all residents had access to in the community. The staff was seasoned and personable and worked hard to earn business.
Thank you so much for letting us know about your experience visiting our community.