Marquis at Cinco Ranch

Katy, TX


Marquis at Cinco Ranch

Marquis at Cinco Ranch residents live in the lap of luxury. Our modern apartment community in Katy, Texas is located in the heart of Cinco Ranch, which is famous for abundance of amenities. Our sleek, spacious homes provide the perfect haven from city life; residents are able to choose from a variety of floor plans, and styles, as well as modern amenities including granite countertops and custom paint colors. Our dynamic community is minutes away from West Houston and the Energy Corridor, as well as the nationally renowned Katy ISD school district. The sheer number of apartment and community amenities available to Marquis at Cinco Ranch residents sets these apartment homes apart from the rest. Our residents enjoy Marquis at Cinco Ranch spacious one and two bedroom floor plans, complete with Bay Windows and attached garages. Our pet friendly spaces stream with natural light, and feature everyday conveniences such as a full-sized washer and dryer, as well as GE energy star appliances. With such beautiful apartment interiors, the Marquis at Cinco Ranch grounds could be nothing short of breathtaking. Residents at Marquis at Cinco Ranch enjoy a resort style swimming pool complete with a sunning deck, as well as a poolside grilling kitchen. Our meticulously landscaped grounds have an abundance of walking trails, and the community sports club featuring a cardio theater eliminates the need for a gym membership.

Location

5303 S. Mason Rd
Katy, TX 77450
Overall Rating
Met My Needs
Overall value
Service Quality
83% 135 out of 163 renters
recommend this apartment.

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Reviews

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Apartment Review from a Current Renter

Would recommend due to the area and community the units are located in.
Thank you so much for taking the time to fill out our online survey regarding your living experience with us so far. At the Marquis at Cinco Ranch, we strive every day to exceed expectations.

Apartment Review from a Current Renter

I've enjoyed living in these apartments...great location, safety reasons, price, people. It's been a great place to live!
Thank you so much for your wonderful feedback! We work hard every day to exceed any expectations that anyone has, and hope that we have helped to make your residency at The Marquis at Cinco Ranch a wonderful one!

Apartment Review from a Current Renter

The apartment community is great and I enjoy all the ammentities . I just did not like the fact the AC has to run so much. Questions whether the apartments are insulated properly?? Why does the apartment not stay insulated??

Apartment Review from a Current Renter

The property is welled kept,the apartments have a lot of space.
We are happy to hear that you are enjoying your living experience! -Marquis at Cinco Ranch Management

Apartment Review from a Current Renter

I have recommended this complex to several people with the caveat that the 2nd floor apartments would be a better choice because of sound. I have lived in two different 1st floor units, and it is extremely loud when the people above me are home. The apartments should have been built with a better sound quality.
Thank you for the referrals and honest feedback! Get paid to keep referring your friends and family, stop by the office to find out more details. - Marquis at Cinco Ranch Staff

Worst I have ever been treated by a company

This apartment complex has the worst customer service that I have experienced out of every place that I have lived. Not only will the cost of your lease go up, but apparently it is your duty as a resident to call the police every time a car is parked illegally- or you as the resident is up for suspicion and will be accused and put up for EVICTION!?
The desk lady named Jessica who tries to run your life has an extremely rude and one-sided way of handling her job and treated my guests and I so personally and poorly that we felt offended and now want to move. As a resident, you will be wrongly accused and mistreated and Jessica will even tell you that she doesn't believe your word- even in the case of no actual wrong-doing by the good overpaying residents.
If your guests are woken up at 6:00 a.m. on a Sunday morning by a serious domestic dispute upstairs and go to the residents door and politely ask to be quiet you are now as well up for EVICTION in Jessica's eyes. Domestic disputes seem to be a regular thing at the Marquis and it is a regular issue that she does not care to address seriously. One morning, I had over five or six state troopers and police invading my garage because my neighbor was assaulting and arguing with his wife. Even the courtesy officer for the apartment agrees with my roommate and I about this ongoing situation.
As good residents, our cars have been sticker-ed in our own dive-way for parking there "illegally." The one time we put a note on a cars windshield that was illegally parked, we were called and aggressively told by Jessica that we were up for EVICTION once more over no actual wrong-doing; we were told that we didn't follow rules (which don't even actually exist and are not on paper ANYWHERE).
I highly recommend never signing a lease with such an unreliable and uncoordinated apartment complex, especially if you don't want to deal with unnecessary headaches and accusations from disrespectful employees.
Dear Offended Resident,

Your comments and feedback are greatly appreciated. As with every situation, there are other sides, factors and facts to consider. If you feel that you were not treated fairly and would like to move, stop into the office to discuss your options and concerns. You may also contact our corporate office if you feel that we have treated you unfairly.
Respectfully, Marquis at Cinco Ranch Management

Apartment Review from a Current Renter

Despite my frustration with the phone situation, I love living here. I love the proximity to everything I need: church, grocery stores, dry cleaners, retail all while being nestled in a beautiful subdivision away from it all.
We agree, the whole phone situation has been a nightmare, but it's finally resolved! Our new office number is 281-398-1818. We greatly appreciate your comments and your residency, we hope you continue being a part of our family. ~Marquis at Cinco Ranch Staff

Apartment Review from a Current Renter

Am promoting this community within my work environment and friends.
Thank for spreading the word! Stop by the office to find out more about our Resident Referral Program!

Apartment Review from a Current Renter

I like the apartments. No real complaints at all. And I have alredy recommened to people that it is a great place.
Thank you for your feedback and recommendations! Contact the office about our resident referral program, it pays to recommend us!
-The Marquis at Cinco Ranch Management

Apartment Review from a Current Renter

Nice community but overpriced.
Thank you for your honest feedback! I think that when it comes to finding our perfect home, pricing is a big concern for all us. Our pricing reflects a variety of accommodations including personalized customer service and luxury living within a community environment. Thank you for choosing to continue be a part of our family.
-The Marquis at Cinco Ranch Management

Apartment Review from a Current Renter

It's a great area. The apartments look nice inside and out. The amenities are solid. The garage is a major selling point. The only drawback is that you are going to have a higher rent to get these things. But it's the best complex when you stack all of the others in the same price range against it.
Thank you for the great feedback! We hope that you continue to enjoy your living experience here with us.
- The Marquis at Cinco Ranch Management

Apartment Review from a Current Renter

THE GARBAGE CREW ARE A BUNCH OF JUVENILES.
Thank you for your comment and concerns. Please contact the office to discuss this concern in detail.
- Marquis at Cinco Ranch Management

Apartment Review from a Current Renter

I feel its a very dark apartment complex and needs better lighting and needs a fence put up to keep it feeling safe.
Thank you for your comment. We have future plans to complete the fence, once construction of the new phase is completed. If you have additional questions, please feel free to contact the office.
- Marquis at Cinco Ranch Management

Apartment Review from a Current Renter

Nice place to call home!
Thank you for your comment! Home is where the heart is and we are happy to hear that you're enjoying your residency.
- Marquis at Cinco Ranch Management

Apartment Review from a Current Renter

Again - the apartments themselves are too loud - and the same price as a lot of other apartments.
Thank you for your comment and the opportunity to address your concern. We will contact you soon to discuss this further.
- Marquis at Cinco Ranch
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