Windsor at Barton Creek

Austin, TX


Windsor at Barton Creek

Location

2611 Bee Caves Road
Austin, TX 78746
Overall Rating
Met My Needs
Overall value
Service Quality
80% 114 out of 143 renters
recommend this apartment.

Reviews

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Apartment Review from a Current Renter

No way would we recommend this place.
Thank you for sharing your experiences as this allows us the opportunity to improve services where we can. We are saddened to realize that these issues were not resolved to your satisfaction as that is never our intention. We invite you to come into the office to speak offline if there are any lingering issues.

We look forward to the opportunity to rebuild your trust and provide you with a great home.

Respectfully,
Vanessa Cruz
Community Director

Apartment Review from an Independent Evaluator

I loved the apartment that I viewed. Everything else was amazing.
Thank you for taking the time to fill out the survey! We really appreciate and value what our prospects have to say. I'm glad that you are happy with the community. If their is ever anything that we can help with, please let us know!

Thanks again,
Vanessa Cruz
Community Director

Apartment Review from a Current Renter

I think the cost is prohibitive.

Hi Jennifer,

Thank you for taking the time to complete our survey. I noticed on your survey that you felt that the rent price was a concern. Is there a time you would be available you would be available to discuss this? Please feel free to call at 512-327-4700 or email us at Windsor@cwsapartments.com.

Thank you again!
Vanessa Cruz
Community Director

Apartment Review from an Independent Evaluator

The location was great. The community had everything you need and a full washer/dryer facility. There was a pool, gym, dog park and a lot of trees. It was in an excellent location close to a park for leisure activities and walks.
Thank you for taking the time to visit Windsor at Barton Creek and completing our survey. Your feedback helps us make the Windsor at Barton Creek the best possible home. We look forward to helping you choose your next new home. Thank you again and let us know if we can be of any further assistance to you.

Kind Regards,
Vanessa Cruz
Community Director

Apartment Review from an Independent Evaluator

The size of the apartment as well as the fixtures and layout was a little dated and not worth the price the community was asking.
Hello,

Thank you for taking the time out of your day to fill out our online survey regarding your experience.

We are sorry to hear that your experience fell short of your expectations. We are committed to Enhancing Lives the CWS Way, please know, that it is through feedback like yours that we can honor our commitment to enhancing lives.

I would love to speak to you so that I gain more insight, when would be a good time for me to contact you? If it is easier, you may contact us at 512-327-4700.

Respectfully,

Vanessa Cruz
Community Director

Apartment Review from a Current Renter

Way overpriced for the quality.
Dear John,

Thank you for taking the time out of your day to fill out our online survey regarding your experience.

We are sorry to hear that your experience fell short of your expectations. We are committed to Enhancing Lives the CWS Way, please know, that it is through feedback like yours that we can honor our commitment to enhancing lives.

I would love to speak to you so that I gain more insight, when would be a good time for me to contact you? If it is easier, you may contact us at 512-327-4700.

Respectfully,

Vanessa Cruz
Community Director

Apartment Review from a Current Renter

The location is great, and the apartments are nice. I don't think they have the wow-factor of some other luxury apartments we have been seeing, but it's one of the better places we've lived.
Dear Jessia,

Thank you for taking the time out of your day to fill out our online survey regarding your experience.

We are sorry to hear that your experience fell short of your expectations. We are committed to Enhancing Lives the CWS Way, please know, that it is through feedback like yours that we can honor our commitment to enhancing lives.

I would love to speak to you so that I gain more insight, when would be a good time for me to contact you? If it is easier, you may contact us at 512-327-4700.

Respectfully,

Vanessa Cruz
Community Director

Apartment Review from an Independent Evaluator

It was a quaint, scenic and peaceful community that was conveniently located to many places to enjoy in Austin. Stores for consumables, basic needs and restaurants were just a few minutes away.

Apartment Review from an Independent Evaluator

Beautiful scenic views that are relaxing and peaceful.
Thank you so much for taking the time to fill out the survey! We really appreciate and value you!
Thanks again,
Vanessa Cruz
Community Director

Apartment Review from a Current Renter

I can't give it a "very likely" because I don't want my family living near me, because they would be inclined to just "stop by" without notice.
Thank you so much for taking the time to fill out the survey! We really appreciate and value you! As always, if there is anything you need just let us know.

Thanks again,
Vanessa Cruz
Community Director

Apartment Review from a Current Renter

The staff is amazing. The apartments themselves have had problems on and off since I've lived here but nothing major, just the result of being older. But maintenance and the office has always done what they could to address everything and quickly.
Thank you for taking the time to provide your feedback on the survey you responded to recently. We here at Windsor at Barton Creek are committed to providing you with the best customer experience possible and your honest comments help us to serve you better. Please give me a call if there is anything that I can do for you in regards to your living experience.

Thank you,
Vanessa Cruz

Apartment Review from a Current Renter

I have had staff over to my apartment and friends -- all of who I share my personal experience with Windsor and when they hear people upstairs they say "its nice, but its too loud for me"
Hi Debi,

Thank you for taking the time out of your day to fill out our online survey regarding your experience.

We are sorry to hear that your experience fell short of your expectations. We are committed to Enhancing Lives the CWS Way, please know, that it is through feedback like yours that we can honor our commitment to enhancing lives.

We are actively working toward a solution for you. If you have any concerns please feel free to contact the leasing office at
512-327-4700.

Respectfully,

Vanessa Cruz
Community Director

Apartment Review from an Independent Evaluator

The property was mature but renovated. I could tell that they took pride in the community as it was very well maintained.
Thank you for taking the time to visit Windsor at Barton Creek and completing our survey. Your feedback helps us make the community best it can be. We look forward to helping you choose your next new home. Thank you again and let us know if we can be of any further assistance to you.

Sincerely,
Vanessa Cruz
Community Director

Apartment Review from a Current Renter

Nice people

Apartment Review from an Independent Evaluator

The leasing professional sold the property very well with what she had to work with, but I would not live there because it was too outdated for me.
Thank you for taking the time to visit our community. It was a delight to visit with you. We are going through some exciting renovations this year. Thanks again for touring Windsor at Barton Creek!

Sincerely,
Vanessa Cruz
Community Director
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