MOUNT LAUREL CROSSING

Mt. Laurel, NJ


MOUNT LAUREL CROSSING

Location

1 Larchmont Place
Mt. Laurel, NJ 08054
(856) 778-5558
Overall Rating
Met My Needs
Overall value
Service Quality
91% 71 out of 78 renters
recommend this apartment.

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Reviews

Not Worth the Price or the Hassle!

Apartment complex is very nice, safe and clean overall, however parking is a major issue. The gym facility is also nice. There is not enough for the amount of residents and I often have to park quite far away from where I actually live. I work long hours and rarely do I have a spot near by my complex. Often I see different cars parked by my section, which may be visitors who I feel should have their own designated area to park. With the amount of rent I pay I should have my own spot. Additionally people who have a car covered or motorcycle covered which never move from spot to spot and stay stationary should be asked to not be parked the closest to the entrances it is ridiculous. The increase in high rent it is also unfortunate. Rooms are spacious but for the money I would look down the street if I could. Maitanence team is very quick and efficient which is awesome but the office staff are impossible to reach. I am extremely disappointed in their communication skills. When pipes burst and I with other residents had to evacuate at 3am, there was no call the following day and a half as far as a status update or when to come back to the complex/ any sort of idea as to compensation for not having access to apartment for two days. I had to call over ten times throughout the day and finally went to the Lincoln Property national branch in Texas to find a number for someone from the Crossings to give me a heads up. When I did reach someone although he was kind had really no idea what was going on in the particular complex. I was constantly calling and emailing which is the complexes responsibility to its residents. Furthermore during the 3am evacuation there was not a clue as to any sort of protocol or procedure. It was just get out and get lost kind of a feel. I was told at the end of the month we would have our rent deducted and once again nothing was said as the end of the month approached. It was not until I came to the office to speak with someone directly did they tell me nothing was done yet (almost 3 weeks). They believe sticking a flyer in your door is good enough communication which is not a smart idea at all, especially for maintenance checks. Several times I have left work and return and I get a note INSIDE my apartment that inspections took play that day. The office staff may appear cheerful and friendly at first but were so rude and unprofessional when it came to any problems or major concerns. It really is appalling how the management staff on sight deal with residents. It has been nice living and it is a quite complex but I am looking forward to moving out as soon as my lease is done for something more affordable with better staff and parking. I would not recommend this complex to anyone unless you never have to deal with the office, enjoy many long walks to your car, and bad Wifi connection on a daily basis.

Apartment Review from an Independent Evaluator

Based on the presentation, I was very much intrigued by the apartment homes. The property was very well maintained and was very inviting. The initial walk in to the property was gorgeous. It made me feel like I was home and made me very intrigued.

Apartment Review from an Independent Evaluator

I believe the rent pricing is extremely high. For that price, water and trash should be included and not extra.

Not happy

We have had a problem with flies since we moved in. I don't know how they are getting into the apartment but they are zipping by my head while I try to sleep. We have been trying to stay vigilant in our efforts to keep our apartment clean and rid of these pests but it has been a few weeks and the problem still persists.

Apartment Review from an Independent Evaluator

The leasing professional was polite and had a nice personality.

Apartment Review from an Independent Evaluator

I thought it was a beautiful community and left impressed.

Apartment Review from an Independent Evaluator

This community is wonderfully landscaped and the flowers are gorgeous. The updates show a commitment to keeping the property in great shape for the residents. The community attracts residents who can appreciate the attempt to give them a nice place to live.

For the Sixth time this summer my AC has stopped working.

Run, don't walk - stay away - avoid like the plague. Other than AC/maintenance problem a nice place. Could not in good conscience recommend the property. I will be PROACTIVE in telling people to avoid Lincoln managed properties. A real shame as I like everything else here......

Paying for garbage is ridiculous, we're moving out

Expensive, forced to pay for services that either don't work like the pool or are unnecessary like garbage pickup at my front door

I like living there but the garbage is too far.

Beautiful, well kept! Friendly staff! maintenance great!

Apartment Review from an Independent Evaluator

This seemed like a very nice, family oriented community with many appealing amenities. Based on the prices and what the community has to offer, I would seriously consider renting there.

Friendly, appealing environment

Very Pleasant experience. Clean & Friendly.

Affordable living

Life here is okay. The apartments are nice and everything is great except for the maintenance services. They never respond on time, leave the lights on when they come in and you're not home, etc.

this place is great, but need updating

i tell people thst it's a nice place to live the office and maintence people are very nice. it's a little expensive but nice.

Apartment Review from an Independent Evaluator

The outside and inside of this community was very welcoming. It was in a great community where there were lots of shopping centers, malls, restaurants, close to major highways, and not far from downtown Philadelphia.