Reviews
Apartment Review from a Current Renter
Hallways and common areas are extremely well maintained & clean. Leasing office management and staff are friendly, attentive, and willing to help. Great follow-up when appropriate. Love online rent payments & maintenance requests.
Apartment Review from a Current Renter
Cable service is inadequate - during my tenure as a tenant the available channels and program selection have decreased considerably. Business counter has antiquated equipment and lacks currently popular software (Microsoft Office). Printer, scanner, copier, fax machine cannot scan because the old computers are not compatible.
Apartment Review from a Current Renter
The community could be greatly improved if continued notice be made to residents with pets re; barking. As well, heavy walking, in that the ceilings are very thin, water by tenants below have to been with noise. Overall, considerations should be made for non-smoking residents without pets. Hallways carpeting should be cleaned more often for traffic & move-ins-move-outs.
Apartment Review from a Current Renter
Best company I have rented from, attentive, friendly, and unobtrusive. Got an email from office just to ask how we were doing after not hearing from us after move in. Didn't dodge questions about costs & expenses like other apts. did. Only issue is not allowed to pay separately online, one person has to pay whole rent which is frustrating and puts a huge burden on one roommate.
Apartment Review from a Current Renter
Every aspect of this community is amazing, from the staff to the amenities. The only recommendation I could make would be to add recycle bins or area near the mailboxes so we may have an easier way to recycle unwanted junk mail. It could be "on boarded" by setting a "recycling goal" competition among buildings. Also, find a way to make the elevators faster. I can't recall a time I've been in elevators as slow as these.
Apartment Review from a Current Renter
The property manager at this site is fabulous. However, there are two leasing associates that are not very friendly or helpful. Brittany has gotten better with customer service but still seems to need more training.
Apartment Review from a Current Renter
The trash collection service should either offer recycling service as well OR be optional.
Apartment Review from an Independent Evaluator
Overall the community was nice, but could use some small upgrades. Based on the outside I would expect at least granite counters. The staff was exceptional. I was very impressed with their knowledge and skill.
Apartment Review from an Independent Evaluator
I was impressed with the company website and quality of material right from the start. I actually said out loud, "Wow, this is a nice place!" There was clearly great attention to detail by the staff, because of how clean and neat everything was. I did not know such a quaint property existed in the area and I was glad I visited. It truly did seem like a resort-type of place. To call it home everyday would be wonderful. It was truly impressive and stood out from the rest, because of the unique building type and nicely maintained grounds.
What an amazing place!
This is the best place I have ever lived! The staff and maintenance is the best I have ever experienced. I call in a request, and it's done that day. They keep the grounds and interiors as clean as they can.
Apartment Review from a Current Renter
The experience from the original meeting with Brittany at the residential office to present day has been great. The amenities are fantastic. The occasional free food is a fantastic perk.
Thank you very much for your time and kind comments! We really do strive for the best service to our residents and I am glad to hear you love our amenities (and our red velvet cupcakes in the lobby:) Glad you are enjoying your new home here at Gramercy Square! Kind Regards, Beth - Community Manager.
Apartment Review from a Current Renter
The friendly, helpful staff; the luxuries that are offered, that it is one of the few elevator buildings in the area, top-notch building maintenance, security of building. What the agents say about the building when showing apartments is truthful.
Thank you so very much for your wonderful and kind comments! We are happy you love your home, as well as, our beautiful community! We take pride in our community and strive for excellence in customer service and all we do. Regards, The Gramercy Team
Apartment Review from a Current Renter
The rent rate. Already an expensive place to live. yearly increases in rates prices customers out.
Apartment Review from a Current Renter
The person below me will randomly play their music (and base) so loud. But there isn't much recourse since it is before 10pm.
Apartment Review from a Current Renter
I would recommend this apartment community because of the quiet environment and professional atmosphere.
The Gramercy Square Team