The Nine on Shoreline

Austin, TX


The Nine on Shoreline

Location

3501 Shoreline Dr.
Austin, TX 78728
(512) 733-8200
Overall Rating
Met My Needs
Overall value
Service Quality
75% 149 out of 199 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

At most complexes, you either get good office staff or good maintenance staff, never both. This is the first complex where I've never had ANYTHING bad to say about the staff members.

Good Space for the Price

I lived here for about two years in 523.
Maintenance: When it was the "Estates" I had a recurring issue with birds getting into the dryer vent and bits of dirt falling from the ceiling into the bathroom. Since it's been the "Marquis" any problem that was reported was fixed.
Parking: A spot is usually available close to the apartment, but fills up quickly after 8. Any fun night out meant I'd have to park at the end of the lot, unless I got lucky.
Staff: Friendly and attentive. This was the first apartment I'd ever lived in and they were very helpful like with ac tips to keep it cool in the summer.
Amenities: I used the gym regularly and found it clean with disposable wipes available. Cable service for local channels were spotty and sometimes I couldn't get the 2ndHBO.
Note: I kept a the apartment in a state of moderate innattention, not necessarily filthy but not spotless. Either way the kitchen and bathroom had a major fruit fly problem. They never went away, no matter how many traps we laid out. However the problem was never reported to management.
Thanks so much for taking the time to give us your feedback! We're sorry we weren't able to convince you to stay but we wish you the absolute best moving forward. Should your apartment home needs ever change in the future please consider CWS Apartment Homes in your search! Cheers!

Apartment Review from a Current Renter

We lived on the other side in apartment 425 parking over there is horrible.
Thank you for taking the time to provide your feedback! We are always looking for ways to improve the living experience that we are able offer you and your feedback helps!

Please know that we will soon be introducing new enhancements to how parking is managed onsite in an effort to ensure that our residents have more available options 24 hours a day! Stay tuned... Help is on the way!

Apartment Review from an Independent Evaluator

I really liked the leasing agent. The outdoor kitchen was very nice. The fitness center was on the small side but perfectly acceptable. The feature of the machines sending information to me via a smartphone app was nice, especially for someone who likes to keep details of their workouts. Based on the apartment features alone, I would think this was an older community than it was. The kitchens were small, the large rooms were not so large as to provide a great amount of living/dining space. The closets were nice. This seemed to be a nice mid range apartment community, nothing too special. The management company may be taking great care to upgrade as much as is practical and feasible. The leasing staff seemed very friendly and easy to work with.
Thank you for taking the time to provide your feedback! You're right, we may not boast the largest fitness facility or the newest construction in Austin. But let me share with you why nearly 80% of our customers wouldn't want to live anywhere else!

Marquis Shoreline was built in 2001 and our stylish apartment homes feature new custom plank flooring, custom two-toned paint, newly finished countertops, cabinets and more! We are a mid-size community (not too big, not too small) and offer several sport and recreation options onsite and nearby, including brand new, state of the art, fitness equipment and much more! And our living, dining and kitchen layouts vary depending on which floorplan you are interested in - be sure to let us know that kitchen and/or living room space is important to you and we'll be sure to find just the right home for you!

We offer you the most value for the money in North Austin - and your satisfaction is guaranteed! You won't lose when you choose Marquis Shoreline as your next CWS Apartment Home!

Apartment Review from a Current Renter

I think Management and Staff are top of the line and great to work with...
Thank you for taking the time to provide your feedback! We at CWS Apartment Homes are committed to providing you with the best customer experience possible.

And by the way, we think you're top of the line and great to work with too! I hope you have a terrific day! And be sure to let us know if there is anything at all that we can do for you in regards to your living experience at Marquis Shoreline!

Apartment Review from a Current Renter

It's a good neighborhood, the staff is nice, the apartment complex is well kept on the outside.
I just wanted to personally reach out to you concerning the recent feedback you provided in your Marquis Shoreline survey. First let me just say thank you for taking the time to provide your feedback. We at CWS Apartment Homes are committed to providing you with the best customer experience possible!

Please give me a call if there is anything that I can do for you in regards to your living experience at Marquis Shoreline! Have a great day!

Apartment Review from a Current Renter

I would recomment if price were lower.
Dear Valued Resident,

I just wanted to reach out to you concerning the recent feedback you provided in your Marquis Shoreline survey. First let me just say thank you for taking the time to provide your feedback. We at CWS Apartment Homes are committed to providing you with the best customer experience possible!

Unfortunately the cost of renting, like the cost of most things in Austin, continues to rise each year. While we can't stop the rate of inflation in Austin we are absolutely committed to giving you the most value and the best customer experience possible!

Please give me a call if there is anything that I can do for you in regards to your living experience at Marquis Shoreline! Have a great day!

Apartment Review from a Current Renter

Its a nice community for the price.
Dear Valued Resident,

Thanks so much for taking the time to provide your feedback! We at CWS Apartment Homes are committed to providing you with the best customer experience possible!

Please give me a call if there is anything that I can do for you in regards to your living experience at Marquis Shoreline! Have a great day!

Apartment Review from an Independent Evaluator

The leasing professional was very good. It was a nice community.

Feedback from a current renter

Given the features vs rent and factoring in there are only washer and dryer connections and one is forcd to subscribe to cable even if you do not use it, I think there are other apartments that feature larger/ better floorplans for the same or only slightly more.

Feedback from a current renter

I would never recomment this complexf to anyone. We have been here while 2 different companies have owned it and we have not been impressed by either one. I won't go into detail regarding the previous managers b/c it doesn't apply to your company. But we don't have positive things to say about the current managers either...see above comments.

Feedback from a current renter

I would recommend this community if one of my friends is looking for a place to live; however, I would caution my friends to be aware that some residents are disrespectful of parking spaces and garbage.

Feedback from a current renter

Rent is to high and service request go unresolved

Feedback from a current renter

If I haven't enjoyed living at this complex, I would not now be here for my seventh year.

Feedback from a current renter

Already recommended to someone at work and they moved in last month.