Heights Armour

Atlanta, GA


Heights Armour

Location

415 Armour Dr. NE
Atlanta, GA 30324
Overall Rating
Met My Needs
Overall value
Service Quality
60% 124 out of 206 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

I had in the past referred over 6 people that have moved in but now NEVER
Thank you for your feedback. The courtyard is a huge concern for me as well. Last week, the fountain was repaired and I have a walk scheduled with my landscape company today to look at the items you mentioned plus other areas of concern. I want you to be love living here and will be working diligently to improve the grounds of the community.

Management and Maintenance Issues

Management and Maintenance needs to be more proactive and follow through in the resolution of issues. There was dog feces in the hallway which sat there for two weeks. I understand the fact that happened is not management's fault. However, having to call multiple times and emailing to have it cleaned makes me disappointed at the staff at Marquis Midtown. Additionally, I have also put two requests for my A/C being broken and the issue still has not been resolved. It will be 90 degrees tomorrow. I doubt they will contact me regarding the request that has been open for a week, so I call them tomorrow. I don't understand why I have to follow up multiple times to get something resolved.
Thank you for your feedback and your residency at Marquis Midtown District. The items you described are not how we want to treat our residents. I will ensure steps be taken to correct the situation. Again, thank you and please let us know if we can ever be of assistance.

Apartment Review from a Current Renter

The valet trash tends to be an issue as well as trash left outside of the trash chutes and in the breezeways. Breezeways need to be cleaned weekly. Pet feces and trash are left regularly.
We appreciate your feedback, and will make sure we meet as a team to try possible new strategies to tackle any trash on the property.

Apartment Review from an Independent Evaluator

It was a very upscale apartment with all amazing amenities. The apartment homes were large and the prices were competitive.
Thank you for your comments. We appreciate your feedback.

Apartment Review from a Current Renter

I might recommend it for someone in their early twenties, but I do not think I would for a more mature professional.
Thank you for taking time to leave your comments. We truly appreciate our residents, and their feedback. We would hope that all professionals would find comfort in a home at Marquis Midtown District, thank you for bringing this to our attention.

Apartment Review from a Current Renter

For the money, they would be disappointed.
I thank you for your feedback. It's through feedback that we can get better at what we do. We do strive daily to try and keep our residents very satisfied.

Apartment Review from a Current Renter

I have been here two years this is my last year. In my last place I lived there 5 years. This place has changed for the worst. You cannot go up in rent but the place is steady getting worse.
I hate to hear that your experience here has gone down hill. I would love to speak with you directly about your specific concerns, and see how we can address them. We want you and everyone to love their home.

Apartment Review from a Current Renter

The overall appearance and maintenance of the facility has gone downhill since new management came on board.
We appreciate your feedback and hate to hear that you have had less than an amazing experience here. We are working hard to provide a beautiful home to our residents.

Apartment Review from a Current Renter

My experience thus far has been positive, so I would recommend to friends.
Thank you for your feedback! We appreciate your comments.
Thank you for your feedback! We appreciate your comments.

Apartment Review from a Current Renter

The number of times my roommate, friends, and I have dealt with parking issues (booted/towed cars, gate not working, etc) is the primary reason I'm unlikely to recommend this apartment. Guests stopping by for 30 minutes or less do not want to park on top of the deck and walk across the complex to our apartment if outside parking is full. Also sends bad message when I walk through the deck with guests and see mass towing/booting with multiple tow trucks and an officer pointing out cars without stickers, even when there is plenty of other parking available.
I do understand your frustration with the parking, but there is reasoning behind our parking policies. I would love to meet with you and talk about this. Thank you for taking time to give your feedback.

Apartment Review from an Independent Evaluator

I loved the apartment features and amenties. The leasing agent was pleasant and friendly.
Thank you for your feedback! We'd love for your to call Marquis Midtown District home!

Apartment Review from a Current Renter

The gate breaks down way too many times. Way finding signage is difficult to read or non existent for guests.
We understand your frustration with the gate problems that we have had. It has never been for mechanical reasons, it's always been from being damaged. With our cameras, we have been able to catch most offenders, but I truly understand the hassle it caused. We are working to see how to prevent it from being damaged. Thank you for taking time out to give us your feedback.

Apartment Review from a Current Renter

Great location, price, and amenities. The grounds are often dirty (hallways often have dog poop, fast food trash, and even a condom wrapper). I expect the hallways to be cleaned of this trash daily and there have been cases where I saw the same trash for weeks on end. Part of the reason is the tenant base does not seem to care or expect to pick up after themselves or their dogs.
We appreciate your feedback. We are continuously trying to keep our grounds as clean as possibly, and keep our residents in the same mind set to keep from littering. Thank you for help doing your part!

Apartment Review from a Current Renter

I feel there needs to be a stronger screening process before approving tenants to live here.
We appreciate your feedback. We do use a strict screening process for our applicants, and all are required to be approved in order to lease here.

Apartment Review from a Current Renter

I wouldnt recommend this place unless I see that they control how much litter is around. It is a bit embarrassing to invite friends and see it that way.
Thank you for your feedback and voicing your concerns. We will continue to make the upkeep of our grounds a top priority.