Reviews
Apartment Review from a Current Renter
The apartment complex needs a lot of repairs for the price.
Apartment Review from an Independent Evaluator
This was a very nice apartment community in a great location.
Hello,
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!
Let us know how we can further assist you in your new home search. We are confident that you would love Marquis at Briarcliff; it’s a great place to call home!
Best regards,
Natasha O. Ray
Community Director
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!
Let us know how we can further assist you in your new home search. We are confident that you would love Marquis at Briarcliff; it’s a great place to call home!
Best regards,
Natasha O. Ray
Community Director
Apartment Review from a Current Renter
The neighbors are wonderful, the home apartment is cozy and comfortable, the service men are wonderful, as well as the management team.
Apartment Review from an Independent Evaluator
I would definitely lease at this community based on my perceptions as a real customer. The rooms inside the apartment was very spacious, clean and well maintained. The price was reasonable. The leasing professional was professional and caring. I would recommend the community to friends and family.
Hello,
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!
Let us know how we can further assist you in your new home search. We are confident that you would love Marquis at Briarcliff; it’s a great place to call home!
If there is anything that we can do to help you with this very important decision, please do not hesitate to let me know.
Thank you,
Natasha O. Ray
Community Director
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!
Let us know how we can further assist you in your new home search. We are confident that you would love Marquis at Briarcliff; it’s a great place to call home!
If there is anything that we can do to help you with this very important decision, please do not hesitate to let me know.
Thank you,
Natasha O. Ray
Community Director
Apartment Review from an Independent Evaluator
The agent did a great job and the community and apartment had a lot to offer residents.
Thank you so much for taking time out of your day to complete our survey. Your feedback is very valuable and much appreciated!
If there is anything we can help you with moving forward please do not hesitate to contact us!
Graciously yours,
The Marquis on Briarcliff Management Team
If there is anything we can help you with moving forward please do not hesitate to contact us!
Graciously yours,
The Marquis on Briarcliff Management Team
Apartment Review from an Independent Evaluator
I cannot comment on the quality of the apartments since I did not see one. The community looked well kept.
Hello,
Thank you for taking the time out of your day to fill out our online survey regarding your experience at Marquis at Briarcliff.
We are sorry to hear that your experience fell short of your expectations. We are truly committed to Enhancing Lives the CWS Way, please know, that it is through feedback like yours that we can honor our commitment to enhancing lives.
I would love to speak to you so that I gain more insight, when would be a good time for me to contact you? If it is easier, you may contact us at 404-633-6555 or briarcliff@cwsapartments.com.
Respectfully,
Natasha O. Ray
Community Director
Thank you for taking the time out of your day to fill out our online survey regarding your experience at Marquis at Briarcliff.
We are sorry to hear that your experience fell short of your expectations. We are truly committed to Enhancing Lives the CWS Way, please know, that it is through feedback like yours that we can honor our commitment to enhancing lives.
I would love to speak to you so that I gain more insight, when would be a good time for me to contact you? If it is easier, you may contact us at 404-633-6555 or briarcliff@cwsapartments.com.
Respectfully,
Natasha O. Ray
Community Director
Apartment Review from a Current Renter
I feel safe and "taken care of" by the maintenance team.
Dear Ms. Irene,
Thank you so much for taking the time to provide feedback regarding your living experience with us at Marquis at Briarcliff. Your feedback is very valuable to us as it helps us get better at what we do--provide exceptional customer service and a unique living experience--the CWS way!
As always, our entire team is here to take care of any request you have of us. It was a pleasure to serve you!
Sincerely,
Natasha O. Ray
Community Director
Thank you so much for taking the time to provide feedback regarding your living experience with us at Marquis at Briarcliff. Your feedback is very valuable to us as it helps us get better at what we do--provide exceptional customer service and a unique living experience--the CWS way!
As always, our entire team is here to take care of any request you have of us. It was a pleasure to serve you!
Sincerely,
Natasha O. Ray
Community Director
Apartment Review from a Current Renter
Poor quality and workmanship of vinyl flooring. Old kitchen cabinets and my quite disgraceful shower. I'd tell people that maintenance and office people are nice and good.
Dear Ms. Kilpatrick,
Thank you so much for taking the time to fill out our online survey regarding your living experience with us so far. I hate to hear you are not as satisfied with the features in your home as you were when you moved with us in 2009.
At The Marq at Brookhaven, we strive every day to exceed expectations. Please let me know when I can visit you so we can start to devise a plan to make your home more comfortable for the upcoming year! If it is easier for you to contact us, you may do so at 404.633.6555.
We look forward to speaking with you and getting the opportunity to change your perception to a very positive one!
Respectfully,
Natasha O. Ray
Community Director
Thank you so much for taking the time to fill out our online survey regarding your living experience with us so far. I hate to hear you are not as satisfied with the features in your home as you were when you moved with us in 2009.
At The Marq at Brookhaven, we strive every day to exceed expectations. Please let me know when I can visit you so we can start to devise a plan to make your home more comfortable for the upcoming year! If it is easier for you to contact us, you may do so at 404.633.6555.
We look forward to speaking with you and getting the opportunity to change your perception to a very positive one!
Respectfully,
Natasha O. Ray
Community Director
Apartment Review from an Independent Evaluator
I felt very good about the presentation given. I feel that my daughter would really be taken care of in the community.
Hello,
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!
Let us know how we can further assist you in your new home search. We are confident that you and your daughter would love Marquis at Briarcliff; it’s a great place to call home! Visit us at www.MQBriarcliff.com, call us at 404.633.6555 or send us an email at briarcliff@cwsapartments.com
Best regards,
Natasha O. Ray
Community Director
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!
Let us know how we can further assist you in your new home search. We are confident that you and your daughter would love Marquis at Briarcliff; it’s a great place to call home! Visit us at www.MQBriarcliff.com, call us at 404.633.6555 or send us an email at briarcliff@cwsapartments.com
Best regards,
Natasha O. Ray
Community Director
Apartment Review from an Independent Evaluator
The property was clean and well kept. The leasing staff was very friendly and engaging. They were professional and genuinely interested in helping anyway that they could.
Hello,
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!
Let us know how we can further assist you in your new home search. We are confident that you would love Marquis at
Briarcliff; it’s a great place to call home! Visit us at www.MQBriarcliff.com for information about our floor plans and pricing or call us at 404.633.6555.
Warmest regards,
Natasha O. Ray
Community Director
Marquis at CWS
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!
Let us know how we can further assist you in your new home search. We are confident that you would love Marquis at
Briarcliff; it’s a great place to call home! Visit us at www.MQBriarcliff.com for information about our floor plans and pricing or call us at 404.633.6555.
Warmest regards,
Natasha O. Ray
Community Director
Marquis at CWS
Apartment Review from a Current Renter
Hopefully things will change
Hello Rashedia,
I really appreciate that you have taken time to review us regarding your living experience.
If there is anything we can do to better serve you, please do not hesitate to let us know by calling us at 404.633.6555 or send an email to nray@cwsaspartments.com.
We appreciate your feedback and truly value your residency.
Sincerely,
Natasha O. Ray
Community Director
I want to take this opportunity to introduce myself- My name is Natasha Ray and I am the Community Director here. I am so sorry that your experience fell short of your expectations. We are committed to making your living experience with us a very positive one. I understand that you had a few requests that were not completed in a timely manner. As of October, our service team will be fully-staffed and will get back to exceeding our customer's expectations by completing service requests
I really appreciate that you have taken time to review us regarding your living experience.
If there is anything we can do to better serve you, please do not hesitate to let us know by calling us at 404.633.6555 or send an email to nray@cwsaspartments.com.
We appreciate your feedback and truly value your residency.
Sincerely,
Natasha O. Ray
Community Director
I want to take this opportunity to introduce myself- My name is Natasha Ray and I am the Community Director here. I am so sorry that your experience fell short of your expectations. We are committed to making your living experience with us a very positive one. I understand that you had a few requests that were not completed in a timely manner. As of October, our service team will be fully-staffed and will get back to exceeding our customer's expectations by completing service requests
Apartment Review from a Current Renter
There have been constant water leaks in many of the apartments in the 3000 building that have not been resolved. Several of the 'explorative' holes within this apartment have never been sealed after several searches for leaks in several apartments above and below. This has been on-going since 2113.
Dear William,
I want to thank you for taking the time to review our community. While some may consider this a negative review, I am appreciate of the feedback and excited to share news about the progress being made within our community. There have been constant water leaks over the years, which is largely due to the Aqua-Therm HVAC systems that are in your homes. This system is one of the most economical, decentralized systems. One of the potential drawbacks of this system is that it can reduce the life span of the water heaters because they often work harder to keep up with the heating demand. I am pleased to announce that the leaks in building 3000 were located and repaired as of August 2016. We also have asset preservations plans for building 3000 to begin as early as January 2017. If you have an active leak or any sheetrock repair that needs to be done in your home, please do not hesitate to contact the leasing office directly by calling 404.633.6555 or send me an email to nray@cwsapartments.com. Again, thank you for your feedback as it allows us to get better at serving our residents the CWS Way!
In Service,
Natasha O. Ray
Community Director
I want to thank you for taking the time to review our community. While some may consider this a negative review, I am appreciate of the feedback and excited to share news about the progress being made within our community. There have been constant water leaks over the years, which is largely due to the Aqua-Therm HVAC systems that are in your homes. This system is one of the most economical, decentralized systems. One of the potential drawbacks of this system is that it can reduce the life span of the water heaters because they often work harder to keep up with the heating demand. I am pleased to announce that the leaks in building 3000 were located and repaired as of August 2016. We also have asset preservations plans for building 3000 to begin as early as January 2017. If you have an active leak or any sheetrock repair that needs to be done in your home, please do not hesitate to contact the leasing office directly by calling 404.633.6555 or send me an email to nray@cwsapartments.com. Again, thank you for your feedback as it allows us to get better at serving our residents the CWS Way!
In Service,
Natasha O. Ray
Community Director
Apartment Review from an Independent Evaluator
The rent was a little high for me but I could make it work other than that I really liked the property and could see myself living here.
Thank you for your feedback! We truly appreciate hearing from our customers. If there is anything at all that we can do to help with your move, please let us know! I am confident that you would love to call Marquis at Briarcliff your home.
Apartment Review from an Independent Evaluator
As a prospective resident, I was very impressed with this community. Upon arrival, it seemed safe, clean and inviting. I noticed that grounds were well maintained. During my tour I was thoroughly impressed and would love to call this community home.
Thank you so much for taking time out of your day to complete our survey. Your feedback is very valuable and much appreciated!
CWS Apartment Homes is committed to providing the best in customer service. Dear Shellie,
Thank you so much for taking time out of your day to complete our survey. Your feedback is very valuable and much appreciated! If there is anything we can do for you, please feel free to call us a 404-633-4205 or send us an email mqbriarcliff@cwsapartments.com.
Sincerely,
Natasha Ray
Community Director
CWS Apartment Homes is committed to providing the best in customer service. Dear Shellie,
Thank you so much for taking time out of your day to complete our survey. Your feedback is very valuable and much appreciated! If there is anything we can do for you, please feel free to call us a 404-633-4205 or send us an email mqbriarcliff@cwsapartments.com.
Sincerely,
Natasha Ray
Community Director
Apartment Review from an Independent Evaluator
The leasing consultant was not able to show me an apartment but was professional and verbally provided information about the community and apartments.
Thank you for visiting the Marquis and giving us your feedback about our service and community. I appreciate you letting us know how we're doing and hope we can assist you in the future.
Thank you for taking the time to provide feedback regarding your living experience with us thus far. Your feedback is very valuable to us as it allows us to get better at what we do--provide a unique living experience for our customers. I would love the opportunity to discuss our upcoming plans for 2017-2018. When would be a good time to contact you? If it is easier for you to contact us, you may do so at 404.633.6555.
I look forward to speaking with you and getting the opportunity to change your perception to a very positive one!
In Service,
Natasha O. Ray
Community Director