Reviews
Apartment Review from a Current Renter
close to work
Apartment Review from a Current Renter
I've already recommended someone to live here and she does now. It was not honored cause she used a moving company.
Hello, I hate to hear that and would love to get more details regarding your feedback. We definitely appreciate you and all referrals and hope this will not be a ending factor to refer friends and family in the future. I would like to discuss your concerns further I'm available. Please feel free to give us a call at (972)394-5341! Thank you again for your feedback.
Warm regards,
Monika Miller
Community Manager
Warm regards,
Monika Miller
Community Manager
Apartment Review from a Current Renter
Loud neighbors and dog poop everywhere.
Apartment Review from a Current Renter
Affordable price for rent, very accommodating when I misplaced my key and didnt even charge me!
Apartment Review from an Independent Evaluator
Upon driving into the property, I was impressed by the way the grounds were kept up. It was clean and seemed peaceful. Upon going into the office, I was caught off-guard by the laughing and charades of the leasing professionals. My expectation was that it would have stopped once I was made aware of, but that was not the case. Only one out of the three leasing professionals was being professional and mindful of my presence. I get that they were trying to be nice and inclusive, but the matter in which they did so was very invasive and uncomfortable. There is a time and place for everything. While the apartment itself was worthy of me and my family, it remains questionable how great of a stay we would truly have at the hands of the majority of leasing personnel who could not seem to maintain a professional demeanor for the short time I was there.
Thank you for taking the time to provide us with your valuable feedback. We are always striving to provide our residents with top notch customer service, and your reviews only help us to improve. We’re so sorry to hear you’ve had anything short of a 5-Star experience, and we would love to discuss your concerns further to make your time here at Bella Madera the best it can be! Please feel free to give us a call at (972) 394-5351.Thank you again!
Apartment Review from a Current Renter
I would definitely recommended again, I recommended my brother and he moved in shortly after I did.
Apartment Review from a Current Renter
Ask me again in 3 months. I think monika the property manager will bring this property up to 5 star rating by then. She has already made some positive changes.
Apartment Review from a Current Renter
The main complaint is the dog poop everywhere... EVERYWHERE. Other than that I love living here.
Hello, thank you for the feedback. We value your opinion. Unfortunately, dog pooh is an eye sore and we hope residents understand how it affects the community. We will continue to fine violators for not picking up after their pets. And if you notice anyone please let us know in the office so we can address the issue immediately. Again, we appreciate the feedback and we especially appreciate you!
Management
Management
Apartment Review from an Independent Evaluator
A community for those who expect exquisite craftsmanship combined with interiors that were a rich design and paid attention to detail. The location was within minutes from Sam Rayburn Tollway, shopping, dining, entertainment, and Lake Lewisville.
Hello, thank you for your great rating! We are glad to hear Bella Madera is everything you are looking for. When you are ready to leasing one of our awesome floor plans please let us know. We have a wonderful team in place ready to assist you. Thank you again for the great review!
Apartment Review from a Current Renter
Well kept, no problems and overall quiet.
Thank you for taking the time to complete the survey review for us at Bella Madera. We're happy we could meet your expectations! Our goal is to present a positive, professional image at all times. The entire staff here at Bella Madera would like to thank you for the great survey.
Apartment Review from a Current Renter
A lot of things are in great quality except the basic features that have been there such as water tank capabilities .if those older features get upgrades, this is the spot for people who prioritize location, price, and easy access to every thing that the neighborhood offers.
Apartment Review from a Current Renter
I would because it is safe, quiet area, and the leasing office employees are good people.
Apartment Review from an Independent Evaluator
This property was in a great location. The grounds were clean, nicely landscaped, and well maintained. The Leasing Professional was friendly, helpful, and professional. The apartments were open and spacious with all the latest upgrades and were affordably priced. I would recommend this property to anyone looking for a new apartment.
Thank you for your feedback. Our goal is to present a positive, professional image at all times. We're glad to hear we delivered such a great experience. We truly take pride in our community and value your comments. The entire staff here at Bella Madera would like to thank you for the great survey. This shows us that all our hard work to ensure your experience does not go unnoticed! Thank you again!
Apartment Review from a Current Renter
Great complex. Nice and quiet.
Apartment Review from a Current Renter
The whole paying rent thing on line is new to me. I have been an hour or two late and had to pay the late fee 2 times. So for me that is a major frustration.
Management