Reviews
Apartment Review from a Current Renter
Not worth the rising cost.
Apartment Review from a Current Renter
Overpriced, over aggressive towing policy, elevators that are regularly out of service, fire alarms in middle of night (and pouring rain) frat party at the pool on weekends.
Good Afternoon Mr. Warbrouck,
Thank you for taking time out to provide feedback to our recent survey! We really do value the information provided in response to our surveys as they help us to understand what we are excelling at as well as where we can improve. Thank you for all the wonderful feedback regarding our maintenance team. It feels amazing to know we have such dedicated team members helping to make this community amazing! I would, however, like to address some of your concerns mentioned within the survey. In regards to the elevator inconvenience, I do understand that this has been an issue in the past but we have eliminated elevator reservations because we too found it to be a hassle. I hope that you find this to be easier on everyone as well! With that, I would like to explain that if someone is disturbing you or being disrespectful to the property, the Courtesy Officer is always available to handle those type of situations. To contact him, all you have to do is call the office number, 214.736.1338 and push "2" and that will direct you to our Courtesy Officer. We want to establish a positive and comfortable living environment for all of our residents and, if that is not happening for you, I would be more than happy to help address/fix anything that is going on. I hope this email provides you some insight on what our goals and values are as far as our property and residents are concerned. If there is anything more you would like to talk about, please feel free to contact the office staff at anytime. Have a wonderful day, Jim, and I look forward to seeing you around the community!
Thank you for taking time out to provide feedback to our recent survey! We really do value the information provided in response to our surveys as they help us to understand what we are excelling at as well as where we can improve. Thank you for all the wonderful feedback regarding our maintenance team. It feels amazing to know we have such dedicated team members helping to make this community amazing! I would, however, like to address some of your concerns mentioned within the survey. In regards to the elevator inconvenience, I do understand that this has been an issue in the past but we have eliminated elevator reservations because we too found it to be a hassle. I hope that you find this to be easier on everyone as well! With that, I would like to explain that if someone is disturbing you or being disrespectful to the property, the Courtesy Officer is always available to handle those type of situations. To contact him, all you have to do is call the office number, 214.736.1338 and push "2" and that will direct you to our Courtesy Officer. We want to establish a positive and comfortable living environment for all of our residents and, if that is not happening for you, I would be more than happy to help address/fix anything that is going on. I hope this email provides you some insight on what our goals and values are as far as our property and residents are concerned. If there is anything more you would like to talk about, please feel free to contact the office staff at anytime. Have a wonderful day, Jim, and I look forward to seeing you around the community!
Apartment Review from a Current Renter
I would because it is quiet, clean, nice and in a great location.
Hello and thank you so much for taking time out to provide feedback for our community. We truly value our resident’s feedback as it helps us to know where we are excelling as well as where we can improve to better serve our residents. Thank you so much for the great comments and I am so happy to know that you would refer others to our community! We hope to see you more often and thank you again!
Holly Van Der Jagt
Community Director
Holly Van Der Jagt
Community Director
Apartment Review from a Current Renter
I don't like the valet trash option in a mid rise building. Too many people leave their trash out in the hallways too long and sometimes not in the container. I can imagine this is tough to police, but it's unsanitary and unsightly. I know the office is trying to get this under control, but it has always bugged me.
I would recommend for location, interior finishes and amenities are nice for those who use.
I would recommend for location, interior finishes and amenities are nice for those who use.
Thank you so much for taking the time out to provide this review. We truly value this information as it helps us to understand the areas in which we can improve upon as well as where we are excelling. We are working diligently to make sure everyone is using our valet trash process correctly and will continue to do so. We look forward to the opportunity to see you around the community and to continue to provide the best customer service we can! Please let us know if there is anything we can do for you in the future.
Holly Van Der Jagt
Community Director
Holly Van Der Jagt
Community Director
Apartment Review from an Independent Evaluator
The community was beautiful throughout and had many awesome views, and a resort style to appreciate as a resident. The staff was exceptional and provided excellent service to detail.
Thank you so much for your wonderful feedback! I'm thrilled to see that you were impressed with our stellar team and beautiful community. It's always nice to hear that our hard work is appreciated by others. We hope that you will feel compelled to refer your friends to our incredible community and hope that we can continue to offer the same quality and great customer service to all that we come in contact with. Have a fantastic day!
Holly Van Der Jagt
Community Director
Holly Van Der Jagt
Community Director
Apartment Review from a Current Renter
The rent rate per month is much too high for what you are getting. It is nearly as expensive is luxury highrises in the area but is nowhere near the standards of a luxury highrise.
I hope you are staying warm on this cold and snowy day! Thank you so much for taking time out to review our community. We truly appreciate these reviews as they help us to understand what we are excelling at as well as areas to improve upon.
I see that you have concerns over the rates we have set in place for rent. Would there be a good time that we could discuss your current rent and discuss renewal options?
Please continue to let me know what we can do to be the best for this community.
I hope to schedule some time with you soon and look forward to hearing from you. Stay warm!
Holly Van Der Jagt
I see that you have concerns over the rates we have set in place for rent. Would there be a good time that we could discuss your current rent and discuss renewal options?
Please continue to let me know what we can do to be the best for this community.
I hope to schedule some time with you soon and look forward to hearing from you. Stay warm!
Holly Van Der Jagt
Apartment Review from an Independent Evaluator
A beautiful community. Can not wait to pack up!! Great people!!!!
Thank you for the review! We're excited to gain incredible residents and are thrilled that you found L2 Uptown to be as incredible as we feel it is!
Holly Van Der Jagt
Community Director
Holly Van Der Jagt
Community Director
Apartment Review from a Current Renter
I do love the green Leed built building . Utilities & electricity are low! Love it & it is always comfortable in my apartment . Love the recycling pick up & the exterior flower beds too .
Thanks, Debbie! We do work hard to keep the building as efficient as possible and are glad to know you are seeing a payoff in lower utility bills.
Apartment Review from an Independent Evaluator
The community is perfect, especially because of the location. The leasing proffesionals are really helpful and friendly!
Thanks for taking the time to check us out! Please let me know if we can be of more assistance.
Marcus Martin
Community Director
Marcus Martin
Community Director
Apartment Review from a Current Renter
It is quiet and clean almost all the time.
Dear Resident,
Thank you for posting a review. We appreciate you sharing your experience with our readers.
Your L2 Team
Thank you for posting a review. We appreciate you sharing your experience with our readers.
Your L2 Team
Apartment Review from a Current Renter
Its a good location, but too expensive for the quality of finish out and space you get when living here.
Dear Resident-
Thank you for taking the time to share your living experience with our Renter’s Voice readers. It’s important to us that you see the value within your home. Please contact the office at 214.736.1338, so we can address all concerns within your home.
We look forward to hearing from you,
Your L2 Uptown Team
Thank you for taking the time to share your living experience with our Renter’s Voice readers. It’s important to us that you see the value within your home. Please contact the office at 214.736.1338, so we can address all concerns within your home.
We look forward to hearing from you,
Your L2 Uptown Team
Apartment Review from a Current Renter
I've been in many of the apartment complexes in uptown/downtown, and L2 is by far the most well-maintained, best run, and most high-end building (for the rent) that I've seen. L2 is on a completely different level than any other apartment building that I have dealt with. I have recommended L2 to many people, and I would very strongly look towards CWS for my future renting needs.
Dear Resident-
Thank you so much for the glowing review of the service we provide. It was a real delight to read your review! We are thrilled that you enjoy your living experience at L2 Uptown and recommend our product to friends.
Thanks,
Holyce Caldwell
Thank you so much for the glowing review of the service we provide. It was a real delight to read your review! We are thrilled that you enjoy your living experience at L2 Uptown and recommend our product to friends.
Thanks,
Holyce Caldwell
Apartment Review from a Current Renter
It is not peaceful, too much of a party scene.
Dear Resident,
Thank you for taking the time to write a review on L2 Uptown. We appreciate your honest feedback and would like to work with you on finding a solution for the noise issue you are experiencing. Please stop by the office anytime to discuss further.
I look forward to hearing from you!
Holyce Caldwell
Community Director
214.736.1338
Thank you for taking the time to write a review on L2 Uptown. We appreciate your honest feedback and would like to work with you on finding a solution for the noise issue you are experiencing. Please stop by the office anytime to discuss further.
I look forward to hearing from you!
Holyce Caldwell
Community Director
214.736.1338
Apartment Review from a Current Renter
Good staff and great location.
Dear Resident,
Thank you for sharing your living experience at L2 Uptown with Renter’s Voice. Your thoughts are extremely valuable to us, and we appreciate your review.
Warmest Regards,
Your L2 Uptown Team
Thank you for sharing your living experience at L2 Uptown with Renter’s Voice. Your thoughts are extremely valuable to us, and we appreciate your review.
Warmest Regards,
Your L2 Uptown Team
Apartment Review from a Current Renter
I would recommend L2 more if the areas I stated above were improved and the price reduced; otherwise, to me it's not a great value. It's a relatively nice apartment with some nice amenities but I wouldn't say the value is worth the price.
Dear Resident-
Thank you for taking the time to write a review. Your feedback is very important to us. We would like the opportunity to discuss value and better ways to serve you. Please contact us at 214.736.1338 or L2@cwsapartments.com. We look forward to speaking with you!
Thanks,
Your L2 Uptown Team
Thank you for taking the time to write a review. Your feedback is very important to us. We would like the opportunity to discuss value and better ways to serve you. Please contact us at 214.736.1338 or L2@cwsapartments.com. We look forward to speaking with you!
Thanks,
Your L2 Uptown Team
Thanks for sharing your living experience here at L2 Uptown. I am saddened to here of your experience and would like to have an opportunity to address your concerns. Please call me 214.736.1338 to discuss your concerns in details. Or feel free to stop by the office at your convenience. I look forward to addressing and rectifying your concerns.
Desmond