The Marquis at Brushy Creek

Austin, TX


The Marquis at Brushy Creek

The grand vision behind this exclusive residence was to blend the comforts of a home with the amenities and services of a luxury resort. Expansive one, two, and three bedroom homes boast unique features like designer color schemes, gourmet kitchens, custom home features and private patios or balconies help create a tranquil escape from the stress of everyday life. Just outside your front door you’ll find even more exceptional amenities. Lounge by the resort-style pool, keep fit in the state-of-the-art fitness center, or take a walk through the property and stop in at the dog park. Located close to major thoroughfares, the excellent schools in the Round Rock ISD, near a menu of shopping, dining, entertainment and major employers, The Marquis at Brushy Creek serves as an inspiration to luxury living and has reached an entirely new level of sophistication.

Location

15510 Ranch Road 620 N
Austin, TX 78717
Overall Rating
Met My Needs
Overall value
Service Quality
64% 257 out of 401 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

The parking situation is less than favorable.

terrible

You think they care they don't and then you get 30 days when you move in to get out of your lease.thank god.this place is not what u think.no play area for my children. New rules like the army.dont move here you'll be out in 30

Apartment Review from a Current Renter

should have some play area for kids ...The trail u have .u make for kid paly .park .I likr that place but my kids always complain for that

Happy resident

The apartment grounds and apartments themselves are absolutely beautiful and affordable. Anytime that I have ha a problem, the staff has been friendly and prompt. I've never lived in an apartment that has cared about all of it's residents, but the marquis does! They have gone above and beyond to make sure that everyone had an enjoyable living experience and I couldn't be more grateful!

There have been a few parents who have failed to keep their in children in check, causing an annoyance throughout the community. Instead of turning a blind eye to the problem, the staff buckled down on the rules and now requires adult supervision for some activities / no longer allows children in certain parts of the complex. Hooray!!!
Dear Happy Resident,

I just wanted to personally reach out to you concerning the recent feedback you provided in your Marquis at Brushy Creek survey. First let me just say thank you for taking the time to provide your feedback. We at CWS Apartment Homes are committed to providing you with the best customer experience possible!

Please know that our goal is for you to be able to answer “ABSOLUTELY AGREE” to every survey question! Please call me today if there is anything at all that I can do for you in regards to improving your living experience at The Marquis at Brushy Creek! Have a great day!

Sincerely,

Marquis at Brushy Creek

Apartment Review from a Current Renter

It's a beautiful place!
Hi Jennifer,

I just wanted to personally reach out to you concerning the recent feedback you provided in your Marquis at Brushy Creek survey. First let me just say thank you for taking the time to provide your feedback. We at CWS Apartment Homes are committed to providing you with the best customer experience possible!

Please know that our goal is for you to be able to answer “ABSOLUTELY AGREE” to every survey question! Please call me today if there is anything at all that I can do for you in regards to improving your living experience at The Marquis at Brushy Creek! Have a great day!

Sincerely,

Terri Martin
Community Director
The Marquis at Brushy Creek
15510 Ranch Road 620 N
Austin, Texas 78717
P. 512.828.4100
F. 512.828.4112
www.MQBrushyCreek.com
Enhancing Lives the CWS Way!

Disappointing place to live.

My lease is up soon and I couldn't be happier about that. New management company does not care about the residents. They never return calls. I've complained several times about dog feces and all they did was send a mass email. If people won't pick it up they should take the responsibility rather than leave it there to decompose! Mountains of trash spill out from the garbage areas and couches sitting in the garbage area for weeks on in. It really puts a damper on community living when you feel like picking up after other people or be forced to look at it until someone does their job. The pool is a hangout for non residents and they trash it. I wouldn't recommend this place unless the staff gets their act together quickly. I almost seen a fist fight between neighbors last week!

Apartment Review from a Current Renter

Value doesn't meet expectations

Apartment Review from an Independent Evaluator

Kristin's presentation, the pool, and the patio was the best thing out of this Shop. Kristin did a very good job of trying to get me to imagine how great it would be if I lived there. Compaired to the rent price the amenities should be upgraded. I could take it or leave it if I'm not between a rock and a hard place. From 1 to 10 I rate it as a six. Ten being the best.

Apartment Review from a Current Renter

The kids in the community have become an issue.
Yes your right

First Experience @ Leasing Office

Such pathetic site to sign lease and processing application for such BIG real state company.

I called up 7 times in a day and I have been told twice some will follow up in next 1 hour time, we have filled IT ticket etc. but no response yet.. All 3 people in office spoke but none of them came with resolution..

This is my first experience and I am not sure what all I will be seeing during my stay in this community.

- This is my today's experience.. Hopefully management can find out which apartment I am talking about..

Apartment Review from a Current Renter

The grounds are pretty well kept. However, lately someone has been making the track hazardous to both runners and maintenance staff. Found broken glass beer bottles on the course itself near the pool side.
Dear Alephio,

Thank you for taking the time out of your day to fill out our online survey regarding your experience at the Marquis at Brushy Creek.

We are sorry to hear that your experience fell short of your expectations. We are committed to Enhancing Lives the CWS Way, please know, that it is through feedback like yours that we can honor our commitment to enhancing lives. Thank you for bringing the issue with the to my attention. After speaking with my maintenance team, it appears that we did clean up the broken glass between the time that it happened and when we received your feedback. We appreciate you helping to keep our community lovely!

I would love to speak to you so that I gain more insight, when would be a good time for me to contact you?

Respectfully,

Terri
Community Director
The Marquis at Brushy Creek
Enhancing Lives the CWS Way!

Apartment Review from a Current Renter

The cost is a little high for most of my friends, but we are younger than all of our neighbors.

Apartment Review from a Current Renter

the apartment is fantastic, people are nice, maintenance is very quick, but the parking issues are the reason why we are leaving, parking is terrible. only complaint
I wanted to take a moment and thank you for filling out our online survey regarding your move out experience with us.

It was a pleasure having you as a resident of the Marquis at Brushy Creek! If you ever find yourself in need of a place to call home again, we hope you will think of us!

Best regards,

The Marquis at Brushy Creek

Nope!

The apartments here have nice floor plans and they look nice but certain things are lacking. Parking is limited or none at all. The walls and floors are paper thin. I am moving as soon as possible and I won't recommend it to any of my friends even if they offer the $500 compensation.
Thank you so much for taking the time to fill out our online survey regarding your living experience with us so far. I hate to hear your experience has fallen short of your expectations.

At the Marquis at Brushy Creek, we strive every day to exceed expectations. Please let me know when I can contact you so we can start to exceed your expectations! If it is easier for you to contact us, you may do so at 512.828.4100.

We look forward to speaking with you and getting the opportunity to change your perception to a very positive one!

Respectfully,

The Marquis at Brushy Creek

Terri Martin
Community Director
512-828-4100

Apartment Review from an Independent Evaluator

I would totally live in this community. I was very impressed with the look, how well it was kept up, and how nice the apartments were. This was a very upscale community and I would love to stay there.
Thank you so much for taking the time to fill out our survey regarding your experience viewing our community. Your feedback is very valuable to us!

Let us know how we can further assist you in your new home search. We are confident that you would love Marquis at Brushy creek; it’s a great place to call home!

Best regards,

Marquis at Brushy Creek
Terri Martin
Community Manager
512.828.4100