Reviews
Apartment Review from a Current Renter
I do recommend changing the carpet before tenants move in if old tenants have had pets. A cleaning is not enough to get rid of odors pets have left behind. I also really dislike the AUM company charge on the utility bill. They have ridiculous fees (i.e. @20 late fee or $7.50 to pay with card.) I do plan on writing a review on Yelp addressing this utility company and The Matisse. Hopefully in the future The Matisse will choose another utility company or pressure AUM to do away with fees.
Apartment Review from a Current Renter
Keep up the great work!
Apartment Review from a Current Renter
Overall, we are pretty satisfied with The Matisse and the services. The manager team is REALLY responsive and nice, we love them. However, there are small problems that we have encountered and hope they can be iproved. Door notices of charges should include details and reasons. There are still people smoking inside building and on their balconies. Lastly, this is not a problem, but we feel switching apartments doesn't mean renewing the lease. We were hoping to switch to a 1st floor apartment with a back door to the garden.
Apartment Review from a Current Renter
I am not a fan of AUM. Poor customer service and they charge you more for going to green billing (automated.)
Apartment Review from a Current Renter
Cheaper parking/don't limit to one car (or offer discounted monthly parking at local garages.) Light switches in apartment have a high failure rate. But, you guys are the best!!
Apartment Review from a Current Renter
Randie has been THE BEST. We appreciate her attitude and helpfulness every time we need her. Give her a raise, seriously. She loves her job and it shows. Not too happy with the high sewer and water bill we receive each month. It's not anywhere close to other apartments and seems suspiciously high. I do believe the construction project next door, with constant water running into the sewer, should be investigated. Also, the company administrating the water/sewer bill has ridiculous billing and payment procedures. Again, NOT inline with other apartments we have had previously.
Apartment Review from a Current Renter
We have truly enjoyed living in The Matisse. The management is amazing. With newer complexes going in at the S. Waterfront, it will be important for rent prices to remain competitive. At the current rate, we may need to move to the complex across the street. The cleaning staff (woman) is wonderful! She keeps our complex clean and shiny. Overall, we are pleased with our experience at The Matisse and hope rent remains competitive.
Apartment Review from a Current Renter
Great management and office team.
Apartment Review from a Current Renter
Do more events and functions so we can meet neighbors.
Apartment Review from a Current Renter
No visitor parking, have to pay for parking on the street. Freight elevator doesn't always work. Sent 2 questions via email to the office and did not get a reply back. Was told that it was due to shortage of staffing.
Apartment Review from an Independent Evaluator
When I first got to the building, I was so impressed with how clean the outside was and the building itself was beautiful. The Portland Trolley came right by the building and the location was very close to the water. I got buzzed into the building right away and was greeted with a smile. My leasing agent was very easy to talk to and answered all my questions thoroughly. I loved their sky lounge and all the amazing views that came with it. I also liked that they mentioned it was a smoke free area. The kept everything in the building very clean and I could tell they took pride in what they did.
Apartment Review from an Independent Evaluator
The community was in a great location, amenities were outstanding, and shopping and restaurants were plentiful.
Apartment Review from a Current Renter
Only qualification is that it is very expensive
Apartment Review from a Current Renter
The management staff are wonderful, and very responsive.
I would not recommend only because the apartment is carpeted, one must like living with carpet.
I would not recommend only because the apartment is carpeted, one must like living with carpet.
Apartment Review from a Current Renter
I would not recommend this apartment based on the price of the apartment for how small of a space it is. However, the area is a safe and welcoming environment that I would recommend to anyone.