Marquis at Caprock Canyon

Austin, TX


Marquis at Caprock Canyon

Nestled away in the rolling hills of Northwest Austin, The Marquis at Caprock Canyon offers an escape from the hustle and bustle of life. Convenient to the Arboretum, the Domain and Downtown Austin, we offer wooded and canyon views in the home of your dreams. Come home to The Marquis at Caprock Canyon!

Location

4411 Spicewood Springs Road
Austin, TX 78759
Overall Rating
Met My Needs
Overall value
Service Quality
82% 322 out of 392 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

I enjoy my neighbors and the fellow "dog people". I wish I had a bigger kitchen, so if that wasn't an issue for them then I'd say go for it!!

Apartment Review from a Current Renter

I would say: good value for the price, awesome location, great view. Overall apartments are kept in good repair and the complex tries to address concerns and make improvements to the community (things like adding a dog park and making sure there is sufficient lighting are great). On the other hand, the apartments are very dark and cold, and there's (apparently) nothing that can be done about this.

Apartment Review from an Independent Evaluator

The community had a different feel from many others I had visited. The staff was very attentive and genuinely seemed to care about me. I felt like living there would make me feel more like a member of a tight knit community, rather than just another resident. The staff that I encountered seem to have a sincere affinity for the community that was very inviting.
Thank you for your positive feedback on your tour at the Marquis at Caprock Canyon. Your feedback helps us grow and maintain our community, and I will be sure to pass your kind words on to our team!

Thank you again.
Lisa Luedke McAteer

Apartment Review from an Independent Evaluator

I loved the apartment. I felt like the amenities were lacking a bit, but the community was still great. The leasing agent was outstanding.

Apartment Review from a Current Renter

Secluded, quiet, well-maintained and positive office and maintenance staff.
Maria,

Thank you so much for providing your feedback on the survey. We appreciate your kind words. I wanted to follow up with you because you said that upon renewal you will not be staying with us. Is there something I can do to change your mind? Please let me know, I am always here to help in any way that I can.

Thanks!
Diana Stallworth
Community Director

Apartment Review from a Current Renter

I like that it is a smaller community within a residential area.
Thank you so much for taking the time to review us! Your positive feedback means so much to us, and we are glad you have enjoyed living at the Marquis at Caprock Canyon!

Apartment Review from a Current Renter

I mention the high quality to people who ask and they are always impressed. But as soon as I mention the rent cost, they are immediately deterred.
Thank you so much for your positive feedback Robert! We are so glad that you decided to call Caprock home, and hope that we continue to we exceed your expectations.

Apartment Review from a Current Renter

Would let them know their rent could increase dramatically and leasing personnel have little to no ability to adjust. Rent is driven by a model that increases rent if few apartments of the type they are living in are available when their lease is due. Long term renters are frequently "penalized" by the model and sometimes have to choose to move to another apartment at the same location to get a better rate. Ridiculous way to treat long term renters.
Dear Renter's Voice,

The cost of living is an issue we all face in Austin. CWS is unshakably committed to providing 24 hour maintenance and a passionate office staff that will always be available to our residents.
The fall is my favorite season at The Marquis at Caprock Canyon. I hope ya'll will come visit and enjoy our UNIQUE community at this lovely time of year!!!

Sincerely,

Gian Minardi
Assistant Community Director

Apartment Review from a Current Renter

I'd recommend the apartment complex for its physical features - it is a nice-looking place. But I'd put in a big caveat that the service leaves much to be desired, the advertised amenities should be taken with a grain of salt, and there are likely increases in rent. Overall, I think it's leaning a little more toward a "won't recommend" than a "recommend".
Daniel,
Thank you for providing your honest feedback on the survey that I sent to you. I apologize if you feel like your time here at Caprock has been unpleasant and I would love to sit down and have a conversation with you when you come up for renewal. You did have a lot of valid points about some things here at Caprock. Do you have any positive feedback you would like to share with me? Thanks! Diana

Apartment Review from a Current Renter

I have recommended it!
Thank you so much for your 5 stars on Renter's Voice. We love when our residents recommend us to their friends!!

Apartment Review from a Current Renter

Would not due to arbitrary monthly rental increases
Good Morning Dan! Thanks for filling out the Ellis Survey! We appreciate your feedback and I just want to let you know I am committed to either finding you the perfect apartment home or working with you on your lease renewal when the time comes. We value your residency. I hope you have a great weekend. Thanks! Diana

Apartment Review from a Current Renter

The increased rent. The poor parking situation. Smoking is allowed.

Apartment Review from a Current Renter

"Would" on account of nice location in relatively quiet neighborhood, condo spec, nice design, wooded location with little grass to upkeep (less mower and blower noise). If there weren't so many repair issues with this apt., my relationship with office staff would not have been so strained and I would have to include them in the "would" category too.

"Would Not" on acc't of only getting to spend the last 3 months of my 13 month lease with what I THOUGHT I was getting when I moved in here: a fully-functional apt. with normal water pressure, normal a/c, normal heat w/o waking me up, etc. etc. (see maintenance record; it's not pretty . .)

Apartment Review from a Current Renter

...and I have recommended this comples! At least one resident couple moved in after seeing my condo and hearing my recommendation.
Thanks for your feedback on the survey that was sent to you. I'm glad y'all decided to renew another year with us and please let me know if you need anything. Thanks!

Diana Stallworth

Apartment Review from an Independent Evaluator

This community was well located but basically was not noticeable due to being tucked into a wooded area. It was accessible to shopping and restaurants in the area.
My name is Gian and I have worked and lived at The Marquis at Caprock Canyon for 2 years and LOVE IT!
It's true that we are "tucked into a wooded area" and that's what makes it feel like a retreat center!
If you want to experience a condo grade apartment on a PREMIER porperty come visit me at The Marquis at Caprock Canyon!!!

Sincerely,

Gian Minardi
Leasing Consultant