Reviews
Apartment Review from a Current Renter
The location is perfect for me. I am within 10 minutes of most of the things I do. I am trying to get a friend to consider moving here.
Apartment Review from a Current Renter
I'm a 20 year resident the property is well maintained.
So happy that you've been a loyal resident for 20 years! We are incredibly thankful you choose us year after year!
The maintenance team are amazing at what they do and they keep our property looking beautiful :)
The maintenance team are amazing at what they do and they keep our property looking beautiful :)
Apartment Review from an Independent Evaluator
I loved the nature trail view from the apartment. The leasing agent was very enthusiastic about the community and the property management company she worked for.
What a great review! I am so glad that she was enthusiastic about the community and CWS (the management group) They are fantastic company to work for!
Apartment Review from a Current Renter
I have loved living here the past 13+ years. Lately the parking and towing situation has made it less hospitable to live or visit here. Where to park, because of faded paint, is getting harder to discern. My car and my friend's cars have been towed, and that's after being extra careful and attentive about where to park. There are not enough available spaces nearby, and parking spots are not clearly delineated.
Hi there!- Thank you for your post. I do want to make sure to address each concern you have. We will be re-striping the parking lot for the community shortly. We know this is a concern and we're working diligently to get it done for our community and residents.
Our occupancy is very high at the moment and with that come more resident vehicles and that can take up more spaces.
We do offer carports and garages so you can always have an assigned space. Feel free to shoot us an email at: caprock@cwsapartments.com and we would be happy to assist you. Have a wonderful day!!
Our occupancy is very high at the moment and with that come more resident vehicles and that can take up more spaces.
We do offer carports and garages so you can always have an assigned space. Feel free to shoot us an email at: caprock@cwsapartments.com and we would be happy to assist you. Have a wonderful day!!
Apartment Review from a Current Renter
Just the cost
Hi there Shanna, thank you for taking the time to send us a review and we value your voice. I can understand that living in Austin can be expensive. I've lived here ever since I was 2 years old. Once I started renting, I've seen the pricing go up every year (I certainly wish it wouldn't but I completely understand pricing being an issue).
I know that rental increases are never fun or a joyous moment but we try to make that process a smooth and fair one for all. As I'm sure you know, the Austin market is booming and that does reflect in the pricing of all apartments.
Feel free to stop by our leasing office if you would like to discuss more and I'd be happy to listen. We're open from 10am to 6pm Monday through Friday and Saturday from 10am to 5pm.
I look forward to hearing from you,
Christy
I know that rental increases are never fun or a joyous moment but we try to make that process a smooth and fair one for all. As I'm sure you know, the Austin market is booming and that does reflect in the pricing of all apartments.
Feel free to stop by our leasing office if you would like to discuss more and I'd be happy to listen. We're open from 10am to 6pm Monday through Friday and Saturday from 10am to 5pm.
I look forward to hearing from you,
Christy
Apartment Review from a Current Renter
it's a nice place to live if you can afford it. it's nice that it's pet friendly.
Thank you for saying that! We are definitely pet friendly and have conveniently located "doggie bag" stations throughout the property as well as beautiful pet park!
Apartment Review from a Current Renter
I would because it's very quiet and safe.
Thank you for your referring others to our community! We love having you here and are so happy that you've chosen us.
Have a great day! Remember to let others know to check us out at: www.caprockcanyon.net for all availability and the user friendly site to lease online.
Have a great day! Remember to let others know to check us out at: www.caprockcanyon.net for all availability and the user friendly site to lease online.
Apartment Review from a Current Renter
The office and maintenance personnel
Thank you so much for wanting to refer other to our community because of the office and maintenance personnel! We are thrilled to hear that and want to ensure we are providing the absolute best in customer service every day! Have a lovely rest of your day and feel free to contact us if you need anything at all.
Apartment Review from a Current Renter
We would probably recommend this apartment as it could be a great fit for some people but would make sure to include our opinions of the pros and cons.
Thank you for recommending us to others. We would love for them to live with us. Pros and cons are always a good thing and helps them to make an informed decision. I know they'll love being on Bull Creek Preserve, with walking trails, great scenery, the deer, bunnies and squirrels. Being built to condo spec is a great asset as well.
Granite counter tops in their kitchen and bathroom, as well as a gas cooking stove and stainless steel appliances.
We look forward to any referrals you send our way and thank you for leaving a review for us!
Granite counter tops in their kitchen and bathroom, as well as a gas cooking stove and stainless steel appliances.
We look forward to any referrals you send our way and thank you for leaving a review for us!
Apartment Review from a Current Renter
It's rather expensive, and goes up a lot each year for a relatively dated complex. Have Have friends in new places downtown that actually have more competitive pricing. A couple have even had their rents go down with renewal.
Hi there! Thank you for leaving a comment about our community here at Caprock Canyon.
Regarding renewals, it's always different from community to community and where the market is at that time. Unfortunately we are unable to offer renewals where the rate went down or stays the same. We try to be as conscious as possible of resident's budgets and where the market/competitors are as well. Rental increases are always a hot button but I hope that we can discuss further what goes into renewal offers so I can give you the full picture.
We were built in 1996 and we have beautiful apartments with amazing views. Great stainless steel appliances, gas cooking stove, crown molding, hard surface flooring in select homes and built to condo spec.
Have you been to our remodeled fitness center yet? All the new machinery and free weights are quite nice ;)
Feel free to contact us if you have any questions and we'd be more than happy to discuss any matters or concerns you have.
Thank you again for your comments, we do appreciate any feedback we receive.
Regarding renewals, it's always different from community to community and where the market is at that time. Unfortunately we are unable to offer renewals where the rate went down or stays the same. We try to be as conscious as possible of resident's budgets and where the market/competitors are as well. Rental increases are always a hot button but I hope that we can discuss further what goes into renewal offers so I can give you the full picture.
We were built in 1996 and we have beautiful apartments with amazing views. Great stainless steel appliances, gas cooking stove, crown molding, hard surface flooring in select homes and built to condo spec.
Have you been to our remodeled fitness center yet? All the new machinery and free weights are quite nice ;)
Feel free to contact us if you have any questions and we'd be more than happy to discuss any matters or concerns you have.
Thank you again for your comments, we do appreciate any feedback we receive.
Apartment Review from a Current Renter
I have recommended this apartment community several times.
We are so thankful you continue to refer to our beautiful community here at Caprock Canyon. We love having you as our resident and we will continue to provide the absolute best in customer service for you and all our residents.
Apartment Review from an Independent Evaluator
I was so impressed with the leasing professional and how she shared the community and company effort to make the environment family oriented. The Bridge concept, the twice yearly parties, the renovations. etc. I didn't see amenities, but I was okay with not seeing it as they were being renovated
Thank you for taking the time to write us a review. It's imperative that our entire team provides the absolute best in customer service. I'm happy to know that the leasing professional was helpful and informative.
You'd be happy to know that the renovation for our Fitness Center is complete and it looks amazing! New free weights, machinery and medicine balls. Don't forget new flooring too! We would love to have you back out to take another look. We're open Monday through Friday from 10am to 6pm and Saturday from 10am to 5pm. Closed on Sundays.
You can always go to our website at: caprock@cwsapartments.net
You'd be happy to know that the renovation for our Fitness Center is complete and it looks amazing! New free weights, machinery and medicine balls. Don't forget new flooring too! We would love to have you back out to take another look. We're open Monday through Friday from 10am to 6pm and Saturday from 10am to 5pm. Closed on Sundays.
You can always go to our website at: caprock@cwsapartments.net
Apartment Review from an Independent Evaluator
I did not feel safe in the apartment he showed me, based on how close it was to the parking lot. Easy break in. I also did not like the idea that the prices changed every day. Seemed too random.
Good afternoon.
I wanted to make sure to respond to your concerns you've mentioned above.
You stated that you did not feel safe in the apartment that was shown to you (based on how close it was to the parking lot)
Our community has 28 buildings and you definitely can have your choice of view and where you would like to be placed on property (depending on our availability at that time) This is beneficial to you so we can find the perfect placement for you here.
As you know, we cannot guarantee anyone's safety but our Community is well lit at night, we do have access/gate cards that allow our residents to enter into the property after our office closes and that will let the gates open (and they close after each vehicle) We also offer a pin to get into our Community and that changes every three months.
We do have locks on every window, front doors, porch closet doors, sliding glass doors and garages as well.
Was it because the apartment was facing a parking lot? I want to make sure I can help to put your mind at ease.
As for the pricing changing each day and that it seemed to be random, I can address that for you.
The pricing changes everyday due to availability and it changes according to the floor plan too. With that being the case, when we "quote" you an apartment and pricing, it locks in that rate for a full 48 hours (as long as someone doesn't lease it online). That does help if it's at a really good rate, it'll lock it in for a full 2 days.
You can access our website at: www.caprockcanyon.net and you'll be able to see how much the rental rate will be depending on your move in date and lease term you choose. We offer 1 to 13 month lease terms to fit your needs.
I hope this gives you a better explanation as to why our pricing changes.
Do feel free to contact us if you have any questions in the future and we'd be happy to address them.
Our email is: caprock@cwsapartments.com
Have a wonderful rest of your day and week,
Caprock Canyon Apartment Homes
I wanted to make sure to respond to your concerns you've mentioned above.
You stated that you did not feel safe in the apartment that was shown to you (based on how close it was to the parking lot)
Our community has 28 buildings and you definitely can have your choice of view and where you would like to be placed on property (depending on our availability at that time) This is beneficial to you so we can find the perfect placement for you here.
As you know, we cannot guarantee anyone's safety but our Community is well lit at night, we do have access/gate cards that allow our residents to enter into the property after our office closes and that will let the gates open (and they close after each vehicle) We also offer a pin to get into our Community and that changes every three months.
We do have locks on every window, front doors, porch closet doors, sliding glass doors and garages as well.
Was it because the apartment was facing a parking lot? I want to make sure I can help to put your mind at ease.
As for the pricing changing each day and that it seemed to be random, I can address that for you.
The pricing changes everyday due to availability and it changes according to the floor plan too. With that being the case, when we "quote" you an apartment and pricing, it locks in that rate for a full 48 hours (as long as someone doesn't lease it online). That does help if it's at a really good rate, it'll lock it in for a full 2 days.
You can access our website at: www.caprockcanyon.net and you'll be able to see how much the rental rate will be depending on your move in date and lease term you choose. We offer 1 to 13 month lease terms to fit your needs.
I hope this gives you a better explanation as to why our pricing changes.
Do feel free to contact us if you have any questions in the future and we'd be happy to address them.
Our email is: caprock@cwsapartments.com
Have a wonderful rest of your day and week,
Caprock Canyon Apartment Homes
Apartment Review from a Current Renter
I like everything about it here except the rent price.
I completely understand and pricing is always a hot point. Our pricing is very competitive with the market and based on Austin' s rents. We are always striving to make sure we are offering our residents the best rates we can.
Tracy Bussard
Tracy Bussard
Apartment Review from a Current Renter
If the few - but serious - concerns above were adequately resolved, I would chose "Somewhat likely" or maybe even "likely".
Hi Michael,
Please give me a call when you have a chance to discuses your concerns. Thank you!
Tracy Bussard
512-502-7000
Please give me a call when you have a chance to discuses your concerns. Thank you!
Tracy Bussard
512-502-7000
The location is perfect isn't it? Easy access to 360, 183 and 290. It's perfect! Thank you for your feedback and have a great day.