Reviews
Apartment Review from an Independent Evaluator
The community was a lovely property with many amenities. The office staff were personable, and the property was clean and well maintained. I loved the enclosed hallways, garage parking, trash chutes inside the hallways close, and the convenient elevators. There was a very nice park next to the property which would be great for children or dog walking.
Apartment Review from an Independent Evaluator
This community is located in the heart of the town and is surrounded by activity. It is a very convenient place to live.
Apartment Review from an Independent Evaluator
The staff are knowledgeable and friendly. They know the residents by name and the are professional and well groomed. They greet all visitors and residents immediately and tend to their needs when they come in the office. The community was landscaped and maintained meticulously and the apartments are clean, have a pleasant odor, and are move-in ready. This community has all the features you would ever want such as two resort-style pools, state-of-the-art fitness room with individual cable TVs, a beautiful and inviting club room with game tables, and an attractive business center.
Apartment Review from an Independent Evaluator
The leasing professional was great during the on-site presentation. If I were in the market for a home in this classification, I would definitely consider leasing here. The amenities were average, but the leasing professional was extraordinary! I was very impressed with his personalized touch. The telephone conversation with the same individual was not as enticing.
maintenance is frustrating
great just hope your appliances don't malfunction
Apartment Review from an Independent Evaluator
I was very impressed with agent's ability to find what I was looking for and then more. The pool area was like at home vacation. All of the equipment at the fitness center was up to date with the latest features. The attitude and the way he described the floor plan with his own ideas for the placement of the furniture and the closet showed that he was trying to make the apartment my own vision. My only concern was the chipped paint on the cabinets and the smell of a smoky bar. The elevators and the hotel feel were very appealing to my taste.
Apartment Review from an Independent Evaluator
My experience while visiting this property was great. I enjoyed my time there and I also enjoyed the community. The leasing professional was great. The method that he used to present the property was wonderful. In addition to this, the way he detailed and showed me the amenities was terrific. I would highly recommend this property to anyone if asked. I found it to be worthy of leasing and I can imagine that living there would only be better.
Apartment Review from an Independent Evaluator
The community was very nice, everything looked new and well kept. I thought that the price of the apartments were very reasonable and you have a lot of options with the different floor plans. I did not see much of an area for children to play so as a family person these apartments may not work for me.
Apartment Review from an Independent Evaluator
The customer service was great from all three agents. The community itself was beautiful.
Apartment Review from an Independent Evaluator
The community was nice, though there was nothing special that really made it stand out. The rental rates were a little on the high side for what you get.
Apartment Review from an Independent Evaluator
The community had the latest amenities and the apartment had nice upgrades. The area was nice.
Worst apt experience ever
You better always keep renters insurance. Two kitchen ceiling leaks and $2600 later....
Absolutely useless Leasing staff and maintenance.
Leasing staff doesn't really care if stuff gets taken care of and Never follows up with maintenance staff to see that its done. Nice apartments tho if you have the time to just fix everything yourself. Easier that way I guess. WHat a headache.
Apartment Review from an Independent Evaluator
The staff was warm and friendly. The surroundings were very pleasant.
Apartment Review from an Independent Evaluator
I loved this property. The staff was friendly, and the property was very clean and modern. This is in a great location with great shops and restaurants nearby. It was beautiful and I loved the amenities.
Maintenance concerns are always a big part of apartment living. We never can predict when or where problems will occur. Lincoln Property Company continues to operate a Preventative Maintenance Program at all of our communities to maintain equipment to avoid problems before they occur. Unfortunately, this is not always possible. Having a flood from an upstairs apartment home can be caused by many different factors and renter's insurance is always advised. As with most property owners and management companies, we take care of any repairs to the building structure and apartment home, but we do not cover any personal property belonging to our residents. The fact that this issue has happened in your apartment home twice is terrible. I am truly sorry for the flooding that occurred in your apartment home and trust we have made repairs quickly regarding the damage.
We value you as a resident and want your experience here at Brick Row to be a positive one. Our goal is to provide a positive living experience for all residents and I apologize that you have not had such an experience. We welcome your comments and feedback so we can continue to improve every day. Thank you again for your review. Please feel free to contact me directly if you have any further questions or concerns.