Reviews
Apartment Review from a Current Renter
I think the entire staff is dedicated to providing excellent customer service. The only negative about this community is paying for garbage pickup when I only accumulate one bag ever 10-14 days. There are so many rules for garbage pickup and it's not available on weekends.
Apartment Review from a Current Renter
The staff here is great! Thanks for making this feel like home.
Apartment Review from a Current Renter
Not enough parking spaces provided for residents and visitors. Very difficult most of the time to find a place during weeknights/weekends.
Apartment Review from a Current Renter
Fundamentally, I'm satisfied with my experience here. I do have a concern about the lack of attention that's paid to the roads and walkways within the community, especially during winter months. Ice accumulates on staircases, walkways, and roads. I've noticed that during these periods, deicing is only done at front office and NOWHERE ELSE. Attention to this detail must be stressed.
Apartment Review from a Current Renter
The cement is cracking on driveway. Several large cracks on exterior brick on buildings. Continuous large cracks, which have been patched several times in 3 different rooms, was last repaired 5 months ago and needs repair again.
Apartment Review from a Current Renter
I have been very satisfied with the services here. I'm not renewing my contract only because I'm moving to South Carolina. The staff has been satisfactory in every aspect for my needs. Only complaint is the parking, there just isn't enough space for the cars. I was always parking in the fire zone by the dumpsters.
Apartment Review from a Current Renter
Kasey is definitely a gift to The Villas. She always has time to listen and makes you feel like a friend versus a tenant. We have enjoyed our almost 2 years at The Villas, but there is definitely some competition in the area now and when rates get raised as much as they are now and we don't have any upgrades compared to what is around us, we can't justify keeping our family at The Villas. Stonebridge (McKinney) is known as a place to be outside with your family. The grounds at The Villas don't offer much for familes. The pool is extremely small, so why not add a true play area, basketball court, putting green, dog park, etc.? Need something fun for complex and families. New gym equipment, huge plus/asset and looks great! Paint on exterior buildings is awesome! Manny and Pastor (maintenance) are amazing and pleasant.
Apartment Review from a Current Renter
Explain price increase factors at time of renewal.
Apartment Review from a Current Renter
Make speed bumps into speed tables, I may have no shocks left by the time I leave here. Make entrance gate rail system flushed with asphalt like they do with train tracks. The rail is sharp and could damage tires. Has been unopenable as well many times or has been left open, which defeats the purpose of a gate system. Courtyards have a lot of standing water, indicating need for a trench drainage system. Also, parking lot has no drain system, so I have a big lake of water near my apartment after it rains.
Apartment Review from a Current Renter
Maintenance is exceptional. Sometimes, landscapers don't do a good job, especially in the back of the complex. They don't always do a good job sweeping the parking lot, either. They get in a hurry and sweep from the parking lot into the breezeway.
Apartment Review from a Current Renter
I have recommended Villas at Stonebridge to others. It is hard to find anything negative to say. At times, after getting a voicemail when I have called the office, I have not gotten a response back. It would be my preference to have this be a nonsmoking community.
Apartment Review from a Current Renter
Beautiful property! Staff is always friendly and responsive. Would appreciate a rent dropbox for checks after hours. I like to write checks instead of paying online.
Apartment Review from a Current Renter
Adequate parking for residents and/or visitors is my only concern. Some nights I have to walk really far to my building because all closer parking is being used.
Apartment Review from a Current Renter
The place is clean and well kept. The landscaping will improve with the amount of rain we received. Improvement of egym is appreciated. More community events would be nice.
Apartment Review from a Current Renter
Very nice and responsive staff. Great experience.