Alexan Las Colinas

Irving, TX


Alexan Las Colinas

Location

1071 Lake Carolyn
Irving, TX 75039
(972) 831-9000
Overall Rating
Met My Needs
Overall value
Service Quality
67% 64 out of 96 renters
recommend this apartment.

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Reviews

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Apartment Review from a Current Renter

Honestly, when I first moved in, I loved my place, the environment, etc. Now, its like the building is going down. Hallways not cleaned often. Stairwells are dirty; you have to request that they be cleaned. I can't walk my dog without trying to avoid poop. The office states that other residents from neighboring apartments are not cleaning up after their dogs, but I have seen some of our own residents not pick up after their dogs. Maintenance staff should not be required to pick up the poop.

Apartment Review from a Current Renter

the upkeep has gone downhill, so quickly...so sad.

Apartment Review from a Current Renter

I would recommend it for the great little business center and lots of common areas.

Apartment Review from a Current Renter

It seems like they don’t take care of this place anymore

Apartment Review from a Current Renter

Although the apartment complex is beautiful and the Staff is great I have a lot of friends who need to utilize the conference rooms to work and they would be unable to due to the lack of Wi-Fi
Quincy,

Thanks so much for your review and feedback on The Cayman Las Colinas. We are looking into your request for better wifi now with our contractor and hopefully will have a resolution soon. Once again thank you for taking the time to review our community and we look forward to exceeding your expectations going forward.

Sincerely,

Chance T. Gourd, Business Manager
The Cayman Las Colinas
972-831-9000
thecaymanmgr@lincolnapts.com

Apartment Review from a Current Renter

Yes I would deifinitely. Apartments are beautiful and well kept, service is outstanding. I love living at Alexan.

Apartment Review from a Current Renter

The Staff did not effectively fix a maintenance request I had for over 3 weeks and once they realized they messed up they didn't make it right.

Apartment Review from a Current Renter

lately it feels like I live in a dog pound, way too much dog barking and howling that goes on and on and on
Hi,

I hope you had a great weekend! I wanted to follow up with you and see if the issue with the dog barking has improved.

I look forward to hearing from you!

Kind Regards,

Rachel Christopher
Property Manager

Apartment Review from a Current Renter

Convince factor only

Apartment Review from a Current Renter

The trash that is left in the recycling bin is a eye sore. It makes the property look like a dump because people leave non recycling stuff that should be taken to the dump and not left. It makes the property look like it should be a low income property that is over priced. This must be resolved ASAP

Apartment Review from a Current Renter

Would: Friendly Neighbors, Amazing Neighborhood. Easy work commutes.
Wouldn't: The complex as a whole is doing less and less for it's residents. They are taking away things like our monthly breakfast.. All events are cheap and not interesting.. All trash cans smell horrible, dog park smells like poop and maintenance doesn't clean up. It's almost as the complex did many nice events just to get everyone in the door.. Bad word of mouth spreads quicker than good.......

Apartment Review from a Current Renter

Clean unit and property. Good customer service from office and maintenance staff. Good location.
Thanks for the positive review, Richard! :)

Apartment Review from a Current Renter

Very clean and I like the area. Staff calls you by name and very professional. Great place to live and call home.
Thanks for the positive review, Dennis! :)

Apartment Review from a Current Renter

Alexan Las Colinas is an amazing community. Great staff, great residents, amazing overall!
Thanks for the positive review! :)

Apartment Review from a Current Renter

The floors have no noise suppression. It is not a good experience.
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