The Grand at Upper Kirby

Houston, TX


The Grand at Upper Kirby

Location

4100 Southwest Fwy
Houston, TX 77027
(713) 850-7293
Overall Rating
Met My Needs
Overall value
Service Quality
68% 111 out of 163 renters
recommend this apartment.

Reviews

Apartment Review from a Current Renter

i have had a very good experience here

Apartment Review from a Current Renter

Close to stuff, well-maintained, pool and gym.

Apartment Review from a Current Renter

Maintenance doesn't seem like they know what they are doing, trash valet won't take your trash if it is heavy/they tear it trying to take it out, and the staff isn't friendly.

Apartment Review from a Current Renter

It's a great location & staff is helpful.
I would not recommend b/c I don't believe the higher rent reflects the true value of the units. (Parking is also a nightmare)

Apartment Review from a Current Renter

Would recommend due to security of complex, size of apt, outdoor lounge areas and pools.

Would not recommend due to gym problems and guest parking limited availability.

Apartment Review from a Current Renter

Because we cannot take full advantage of the amenities, and the fact that its quite easy for people to waltz into the garage is a little worrying.

Apartment Review from a Current Renter

I'm on the side of the building with the garbage and being woken up everyday by the slamming is not enjoyable. I wish I would have been warned prior to moving in.
Thank you for your feedback! We hate that you are not fully satisfied with your apartment home and its location within the community. If you are interested, I'd be more than happy to set up a time to meet with you to discuss your concerns.
Leslie 713.850.7293

Apartment Review from an Independent Evaluator

The staff I worked with, was cordial and knowledgeable. The community was presented in a positive manner.

Apartment Review from an Independent Evaluator

The community was in a great location and seemed very peaceful while I was there.

Apartment Review from a Current Renter

Anyone that we have had visit us at the apartment has been impressed. We always recommend the apartment to our friends.
Thank you so much for taking the time to review our property and for the positive comments! We strive to be a great place to call home and this feedback is one of the tools we use to gauge our success and find opportunities for improvement.

Apartment Review from a Current Renter

See above issues. Residents do not respect the property and "community rules" and management has not effectively addressed this issue other than send general "courtesy emails", which don't enforce property rules
We strive to be a great place to call home and this feedback will help us to gauge our success and find opportunities for improvement. Thank you for your suggestions and thoughts. I sincerely apologize that your expectations have not been met! If you are interested, I'd be more than happy to set up a time to meet with you to discuss your concerns. Please call the office at anytime 713.850.7293.

Apartment Review from a Current Renter

The hallways are not maintained trash free. The parking is HORRIBLE because there's no one monitoring our parking garage. People park all the time behind our resident gate and don't live here.

Apartment Review from a Current Renter

I love the location and it very safe - thank God

Apartment Review from a Current Renter

It is a convenient location, however, I don't feel like the rent is correlated to the service that I receive.

Apartment Review from a Current Renter

Cheap finishings and upkeep isn't great. On the weekends this place gets so dirty