The Park at Monterey Oaks

Austin, TX


The Park at Monterey Oaks

Location

4701 Monterey Oaks Blvd
Austin, TX 78749
(844) 456-1636
Overall Rating
Met My Needs
Overall value
Service Quality
86% 19 out of 22 renters
recommend this apartment.

Reviews

Page 1 2

An amazing experience

Hassle free living, quick response by maintenance staff, diligent upkeep of surrounding areas that always look beautiful. We've lived here for almost two years now and have really enjoyed our experience I would definitely recommend this place to those looking for a nice and quiet community to stay in.

Beautiful and peaceful community

Beautiful and peaceful community

Nice complex and staff, payment process is lacking

The features in my apartment are great. The staff is extremely friendly, helpful, and responsive. The biggest downside is the process used to pay rent. The system apparently has glitches which can add or subtract from my monthly bill which is extremely confusing. Additionally, the switch to the new water company is a bit weird as they are sending monthly bills even though the water is paid along with my rent payment to the apartment.

Nice place

Great place to stay.

The property and landscaping is well maintained

The staff are very friendly and professional. The amenities are awesome

Awesome

I love living at The Park at Monterey Oaks Such a beautiful community and the staff is always friendly and willing to go above and beyond with special requests

We made the switch, and it was worth it

We used to live in a neighboring apartment community, and decided to make the switch to The Park at Monterey Oaks because we wanted a better quality apartment and better service. We have not been disappointed Our apartment is modern, comfortable, and spacious. The staff is very helpful and nice to work with, and the grounds are pleasant and inviting.

Pleasing, clean, safe living environment.

This is a great property. The staff and crew are responsive.

Average experience

Maintenance requests take too long to resolve. We have a wasp nest on the staircase and the entire family was stung at some point, inspite of repeated requests to remove the wasp nest this was not taken care of with the urgency it deserved.

I am going to post a detailed review of my experience so far on Yelp and Google.

Great place to live

The staff is very friendly and the grounds are kept well. My family and I have enjoyed living at these apartments.

Great Staff

We enjoy staying here because of the reliable and friendly staff, the convenient location and the beautiful scenery. We do not like the lack of parking late at night, or the loud noises from the neighbors upstairs. The compressors for the AC are also very very noisy, but you get used to them. While offering bottled waters is a very nice touch, it would be even better for the environment to offer filtered water fountains to refill bottles.

Safe, peaceful and friendly

Comfortable community, stellar staff and convenient to Austin.

Amazing A great place to live

We've loved living here for the last six years. The property management team is friendly and professional we've never had any problems resolving issues questions or getting maintenance. We've also never felt mistreated as residents as the management team members work really hard to give us a great experience living here. Additionally, I love the layout of the apartment everything is well-designed to give the most spacious, comfortable, and quiet living area available. This really has felt like home for the entire time we've lived here. And the community has great amenities the swimming pool is great for lounging and there is plenty of green space for quiet walks.

EXPENSIVE-FOR EVERYTHING

Quiet and the staff is very nice, but I pay more in electricity and water (water bill is crazy high and I m hardly ever home-$76!!!!) than my parents pay on a 1700 sq ft. 4 bedroom house with a yard. My combined bill this month was $255! And now my place has bed bugs. All this combined with how high my rent is when it s not actually 3 bedrooms- it s looking less likely that I ll be here when my lease is up unless rent drops dramatically.
Hi ChristyC, thank you for taking the time to review the property. We appreciate you sharing your feedback, as it gives us an opportunity to improve. Please contact the office immediately in regards to the bed bug situation (512.899.9300) - we will dispatch a pest control technician to inspect and treat your apartment immediately once we know where you are located. We take potential bedbug activity very seriously, and have a treatment service on hand for these situations. In regards to your utility bill, we will be happy to have our maintenance team inspect your water and electrical meters for defects, as well as any other areas that may be causing you an undue expense. Thank you again!

Too noisy

Need to move air conditioning condensers away from bedroom windows.Very irritating
Page 1 2