The Park at Lakeline

Austin, TX


The Park at Lakeline

Location

2800 S. Lakeline Blvd
Austin, TX 78613
Overall Rating
Met My Needs
Overall value
Service Quality
64% 56 out of 88 renters
recommend this apartment.

Reviews

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Apartment Review from a Current Renter

I wouldn't recommend anyone spend the amount of money I am for so little.
Thank you for your feedback. We are disappointed in your dissatisfaction with the value you are experiencing at our community. We will use your feedback in order to improve and would like to learn more on your specific experiences. Thank you!

Apartment Review from a Current Renter

Rent is way too high and increase are outrageous
Hi there! Thank you for your feedback. We understand that renewal increases are disappointing. Please understand we take many aspects like market rates, specific unit amenities, views, etc. when generating offers. At times due to a resident's current rate versus current market rates, a renewal increase is generated. We would love to discuss this off line at your convenience. Thank You!

Apartment Review from a Current Renter

Never, rents to high and parking spots are to small.
Thank you for your feedback. We are disappointed in your dissatisfaction with your rental amount and the parking spots. We will use your feedback in order to make changes and improve. Thank you!

Apartment Review from a Current Renter

LITTLE HIGH RENT AND THE LEVEL OF QUALITY IS A LITTLE BELOW PAR WITH THE PARKING LOT SITUATION AND HAVING TO PAY FOR A GARAGE I CANT USE. THE APARTMENT WASNT IN GREAT CONDITION WHEN I MOVED IN EVEN THOUGH IT WAS BRAND NEW
Thank you for your genuine feedback. I apologize for the inconvenience of the parking lot construction and we have a few options in regards to your garage, relocation or crediting on the inability to temporarily use your current garage. Let's set a time to discuss options and your condition of the apartment at move in, I would like to learn more on that so we may improve. Thank You!

Apartment Review from a Current Renter

I love this apartments, green areas, good location but maintaince hasn't been great compared to what it used to be. Office staff haven't been the nicest.
Thank you for your survey. We appreciate your feedback. We are disappointed to hear that we have fallen short of expectations in regards to maintenance and customer service in the office. Our goal is to provide welcoming and professional service. I anticipate that we will meet or exceed your expectations the next time you are in the office. Stop on by! We thank you for your residency.

Apartment Review from a Current Renter

I am happy in my environment. I have a feeling of personal safety. There are a variety of options in which to involve oneself.
Thank you so much for taking the time to give us your feedback. It is greatly appreciated!

Apartment Review from a Current Renter

The parking situation stinks on the 2800 side. Unless you want to pay more for cover/garage parking. Spaces are too tight to even get out of your car without dinging the car next to you.
Thank you so much for taking the time to give us your feedback. It is greatly appreciated!

Apartment Review from a Current Renter

It's expensive and most of the people I know wouldn't be able to afford it.

Apartment Review from a Current Renter

See above.
Exterior is a mess. Interior features do not compare to the new apartments going up. The pool is a hot mess of drunks. There are TONS of people utilizing the pool who do not live on site. I see kids coming over on a regular basis from the Rivera neighborhood. There is zero security. There are people living on-site who are not on the lease and therefore have not been background-checked...
Thank you for taking the time to complete a review. Your comments allow our team to make improvements to increase overall satisfaction. We will address all of the mentioned issues. Please know we have a courtesy officer on site that does take calls and conducts property walks, light checks, and monitors the pool area. We will continue to strive to provide an excellent community to our residents. Thank You!

Apartment Review from a Current Renter

Refer to previous questions.

Apartment Review from a Current Renter

I try to tell my friends how awesome it is constantly.

Thank you so much for taking the time to give us your feedback. It is greatly appreciated!

Apartment Review from a Current Renter

Terrible management. Would not recommend this property to anyone.
Thank you for your feedback. We are sorry to learn of your disappointment with the customer service and management you have experienced. We hope to improve and anticipate your experience going forward will be a much improved one. Your residency is appreciated.

Apartment Review from a Current Renter

Currently no. Security, cleanliness, maintenance and lawn and dog park maintenance is not under control
Hi there! We are sorry to hear we have fallen short of expectations in these categories. We do have an officer on site that responds to calls for any assistance and preforms daily walks, light checks, and pool monitoring. We also remain diligent in grounds keeping and landscaping and will continue to stay on top of it in order to provide a clean and comfortable community for all. Thank you for your residency!

Apartment Review from a Current Renter

I would not reommend this complex to anyone at all. Reason being there is a drastic change from Greystar running the place to CWS.
Thank you for your feedback. We appreciate any communication on where we can improve and provide a wonderful living experience. We are continuing to work through challenges that came with the property ownership change and anticipate an increased satisfaction in the very near future as we make corrections and improvements. Thank You!

Apartment Review from a Current Renter

I would recommend Marquis on Lakeline because of the excellent services and the affordable rent.
Thank you for your great review. We strive to make your living experience exceptional and we are glad to hear you are satisfied! Thank you for being a valued resident!
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