Watertower

Eden Prairie, MN


Watertower

Location

12300 Singletree Lane, Suite 300
Eden Prairie, MN 55344
(952) 944-8555
Overall Rating
Met My Needs
Overall value
Service Quality
100% 32 out of 32 renters
recommend this apartment.

Video

Reviews

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Apartment Review from an Independent Evaluator

The agent was very engaging during the tour. The apartment was one of the best that I have ever seen. It feels like a resort and there is so much activity going on every week for the residents.

Apartment Review from an Independent Evaluator

I would be likely to recommend to family and friends.
Thank you for your review! We are so glad that you would recommend us to your friends and family! - Jay H. Business Manager

Apartment Review from an Independent Evaluator

The staff was professional and pleasant. The property was outstanding with wonderful amenities. The location was awesome.

Apartment Review from an Independent Evaluator

The property was well maintained and had a large variety of amenities. The only thing missing in my opinion was a pool.
Thank you for your review! We do have a wide variety of amenities including a business center, basketball court, racquetball court, sauna, and spa! We appreciate your feedback! - Jay H., Business Manager

Apartment Review from an Independent Evaluator

I did not notice where the leasing office was at first, but once I walked in, I was very shocked by how well maintained and decorated the office was. All building amenities were also in top condition and showed incredibly well.
Thanks for your feedback! We have recently remodeled the leasing office and strive to always provide beautiful apartment homes and amenities! - Jay H, Business Manager

Apartment Review from an Independent Evaluator

Staff was not very welcoming as I entered the lobby. I had to wait about five minutes before I was greeted. It seemed that the leasing agent was not interested in giving a tour or my needs.
Thank you for your review. While we do always strive to provide excellent customer service, it sounds like we missed the mark this time. Please call our leasing office at 952-944-8555 and I am sure we can make this right and meet your needs. - Jay, Business Manager

Excellent management team

We lived at the water tower apartment a couple of years back when we were in MN. We since moved to NJ. As luck would have it we are moving to MN again. In light of our excellent experience with water tower the last time around we gravitated towards living there again. And we were pleasantly surprised to note that their service has consistently remained excellent. Kristen Gallagher and her team have been extremely helpful in providing us options to suit our needs and at times ambiguous timeline! Kristen has gone way beyond the call of duty to help us narrow on the most suitable option. We are looking forward to our second stay at the WT apartments!
Thank you for your positive feedback and comments! I'm glad you're impressed with our services and have decided to move back here! It's wonderful to hear that our team has been helpful to you - I'll be sure to let the team know! Should you need anything else, please let our management office know! Sincerely, Jay H., Business Manager at Watertower Apartments

Great Staff!

Adam and Kristen in the office are terrific, friendly, and extremely prompt. Their
service is part of the reason I enjoy my stay here. Thanks guys!
Hi Krista, we're so happy that you love living at Watertower! I am the new business manager here at Watertower and I'd love to meet you, so feel free to stop by to say hello in the leasing and management office! We love to hear from our residents as we strive to make this a great place to live! Thank you for your feedback! If you ever need anything, please let us know.

Sincerely,
Jay, Business Manager at Watertower
Thanks for your feedback! Glad to hear you're loving it here!

Sincerely,
Jay, Business Manager at Watertower

Love it!

We lived at the Watertower for 2years, and love every day! We would still live there but we got relocated to another state. Everyone was super nice! Maintenance request were done within 24hours. Everything was clean and well kept. Great location! Even when I got sick they would bring my package to my apartment for me. If we every move back to Minneapolis, we will go back to the Watertower apartments!
Thank you for your feedback! I'm glad you enjoyed it here and we would love to welcome you home again in the future!

Sincerely, Jay, Business Manager at Watertower Apartments

Apartment Review from an Independent Evaluator

I felt as though community offered good value for the rental fee that was being asked. The community looked high end, but was not priced outrageously.

Apartment Review from an Independent Evaluator

The reception desk makes it hard to engage during initial contact.

Apartment Review from an Independent Evaluator

The community provides modern living with all of the conveniences of home.

Apartment Review from an Independent Evaluator

I think that this property is well taken care of. The staff gave the impression of caring and trying to make the complex into a family.

Apartment Review from an Independent Evaluator

One thing I appreciated while on the tour was how I was directed where I was going and how the agent always led the way but allowed me to go first through elevators and hallways. I thought that was kind and respectful.

Apartment Review from an Independent Evaluator

The community was very impressive. The cost was very high though. It was nice, but expensive. The community was top top notch.
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