Reviews
Apartment Review from an Independent Evaluator
This was a new community and the property was beautiful and well maintained. The leasing professional was polite and professional and had good knowledge of the community.
Thank you for completing our survey. We appreciate you taking the time to provide candid feedback as we strive for an excellent service experience. Please don't hesitate to contact us if we can assist you with your future needs.
Apartment Review from a Current Renter
There were many "promises" made to potential residents and few of those promises have been kept. I've had very unpleasant experiences with the residents living in the apartment directly next door to me and unfortunately, little could be done to prevent their behavior. They have, at least, stopped their bullying and intimidating behavior since all residents were asked to sign the crime prevention agreement. Having to deal with them, along with the overall failure to prevent smoking on premises, and the lack of other rules enforcement would prohibit me from recommending this community to any of my family, friends or associates.
Thank you for completing our survey. We appreciate you taking the time to provide valuable feedback.
I regret that we have not met your expectations. Please do not hesitate to contact the office and if after hours please follow the prompts to reach the security company so that we can appropriately rectify the situation and help avoid future occurrences.
If we can help in any of your future needs, please, don't hesitate to let us know.
Respectfully,
Lorrieann Mathews
Community Manager
I regret that we have not met your expectations. Please do not hesitate to contact the office and if after hours please follow the prompts to reach the security company so that we can appropriately rectify the situation and help avoid future occurrences.
If we can help in any of your future needs, please, don't hesitate to let us know.
Respectfully,
Lorrieann Mathews
Community Manager
Apartment Review from a Current Renter
Extremely poor execution of marketed/sold product. But, I is a beautiful complex.
Mary,
I am sorry you have had an unpleasant experience here at WaterCrest as we truly strive for excellence with our amenities , services, and overall customer satisfaction every day. We appreciate your candid feedback as we cannot improve without the valued feedback from our customers. If you would like to set up a meeting with us we would be more than happy to meet with you.
Sincerely,
WaterCrest Management
I am sorry you have had an unpleasant experience here at WaterCrest as we truly strive for excellence with our amenities , services, and overall customer satisfaction every day. We appreciate your candid feedback as we cannot improve without the valued feedback from our customers. If you would like to set up a meeting with us we would be more than happy to meet with you.
Sincerely,
WaterCrest Management
Apartment Review from an Independent Evaluator
The amenities at the community were appealing and inviting.
Apartment Review from a Current Renter
I would not recommend this apartment to friends that want to pay for rent with a credit card.
Apartment Review from a Current Renter
I brag about WC all the time but have the caveat because of the amenities seeming to be something that is in flux.
Apartment Review from a Current Renter
Safe, great amenities peaceful community
Apartment Review from a Current Renter
I'm pretty neutral right now. I haven't even lived there a month yet and there is still a lot of construction going on in my building, so it doesn't really seem like everything is in place yet.
Apartment Review from a Current Renter
We like the location and the apartment itself but the building is failing apart. 5 or 6 cabinents have come off their hinges. The crown moulding is warped and the stones on the columns on the balcony are coming off
Apartment Review from a Current Renter
Would recommend due to amenities, location, staff friendliness
Apartment Review from a Current Renter
Great place and great people
Apartment Review from a Current Renter
So far i would recommend it to everyone
Apartment Review from a Current Renter
The lack of the seriousness regarding the security access into our building and not addressing unit repairs in a timely manner.
Apartment Review from a Current Renter
NEVER
Apartment Review from a Current Renter
I'm impressed in the apartment and interactions of the staff.