Reviews
Apartment Review from a Current Renter
Noise levels throughout the day make it hard to work from home if you're on calls/meetings
Apartment Review from a Current Renter
Office doesnât care about the appearance at all. This place has been let go.
Apartment Review from a Current Renter
Gigi has been available and supportive of anything I needed during my stay.
Apartment Review from a Current Renter
The constant smell of pot in the hallway continues to irritate me snd it is from 2 different units. Itâs morning and evening.
Apartment Review from a Current Renter
Great location. Excellent staff.
Apartment Review from a Current Renter
Amenities are very out dated. Need to update the gym.
Apartment Review from a Current Renter
The concierge, staff, and maintenance staff does a great job
Apartment Review from a Current Renter
Itâs noisy. The safety protocols during Covid have been terrible. Mask compliance is not good and not enforced. For months security and concierge weren't even following protocols themselves until I advised the property manager. No effort to put hand sanitizer stations near elevators on garage or lobby levels. No hand sanitizer station by back door where there is a door handle. No antibacterial covers over the elevator buttons. No foot pulls installed on any doors. These are easy things for a building manager and are a standard in luxury buildings and in many non-luxury buildings too. Not operated like a luxury building. Have also had parties on the Penthouse floor where security/concierge was letting up large groups with no masks into elevators and up to my floor for a party. They were congregating in the hallway outside my unit in large groups without masks.
Apartment Review from a Current Renter
Excellent experience overall, and special mention to the great team at the leasing office and Carolyn Andra in particular. In general, but especially during this COVID period, Carolyn has gone above and beyond to be helpful.
Apartment Review from a Current Renter
Everyone is so nice and has helped and been there when I needed tremendously.
Good Afternoon,
Thank you for your positive feedback! We take pride in our customer service and strive to ensure our resident’s needs are handled promptly and in a courteous, professional manner. Your satisfaction is important to us and we appreciate you taking your time to share your experience. Happy and satisfied residents are our ultimate goal. Again, thank you for your kind words! They made our day. Regards, Lauren Stewart Community Manager
Thank you for your positive feedback! We take pride in our customer service and strive to ensure our resident’s needs are handled promptly and in a courteous, professional manner. Your satisfaction is important to us and we appreciate you taking your time to share your experience. Happy and satisfied residents are our ultimate goal. Again, thank you for your kind words! They made our day. Regards, Lauren Stewart Community Manager
Apartment Review from a Current Renter
Concerns about safety and access into the building.
Apartment Review from a Current Renter
Compared to a lot of other luxury apartments I believe this apartment is now in the lower end of luxury. It might have better views but the amenities and some of the stuff inside of apartment are needing to be updated. I donât think itâs worth the money Iâm
Paying
Paying
Apartment Review from a Current Renter
I like the apartment, great neighborhood but price is expensive
Apartment Review from a Current Renter
Convenient, and in my experience to date - a safe environment.
Apartment Review from a Current Renter
Security is awesome
On behalf of The Residence, I appreciate you taking the time to express your concerns and apologize for the inconvenience you have experienced with recent nuisance odors. Have you communicated this to the office? We will happily monitor your floor level as this is a lease violation and we will terminate lease contracts. Please accept my apology for the difficulty this situation has created for you. We take pride in our customer service and strive to ensure our resident’s needs are handled promptly and in a courteous, professional manner. We are deeply concerned about this issue. Please contact me at emailaddress@simpsonhousing.com or by calling 404-856-0774 so we can discuss it. Again, our sincere apologies!
Best,
Lauren Stewart